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Reviews

Average Ratings

4.8
62 lifetime reviews. Includes reviews of Rusnak/Pasadena Volvo Cars from DealerRater.com
  • Awesome servive

    I love the service that I always get from Emily Denny. She is very thorough in ensuring that my Volvo gets the service tat it needs. She promptly ...


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    I love the service that I always get from Emily Denny. She is very thorough in ensuring that my Volvo gets the service tat it needs. She promptly calls me to keep me advised on the status of my vehicle and is always kind and pleasant.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Amazing Lease Experience

    Patrick was amazing from the first call to coming in and purchasing our new vehicle. I made the call, told him what I was looking for and he was c...

    Dealer Response

    Garret, Thank you so much for this outstanding feedback. I am pleased to hear that Patrick provided the best car buying experience you've had. Wh...


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    Patrick was amazing from the first call to coming in and purchasing our new vehicle. I made the call, told him what I was looking for and he was confident and clear with expectations on the phone. our call was later in the evening and the dealership was closing in a few hours but i wanted to come in to see the V60's. he was great with being inviting and told us to come in. once we got to the dealership he showed us a few vehicle options, explained all the options and even offered for us to drive another volvo model so we really felt comfortable with our decision on the V60. once making our decision on the vehicle the negotiating process went extremely smooth. this was the best car buying experience i have ever had! we love our new car and i look forward to promoting patrick, your dealership, and your brand for the great experience that i had.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Garret, Thank you so much for this outstanding feedback. I am pleased to hear that Patrick provided the best car buying experience you've had. What a fantastic compliment for both our dealership and Patrick. Thank you for choosing Rusnak/Pasadena Volvo! Enjoy your new vehicle.- Sally S., General Manager


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  • Every one is always kind and helpful.

    Every one is always kind and helpful. My service Anthony went beyond what I was expecting and got me a rental car for the day. Truly exceptional!

    Dealer Response

    Diane, Thank you for your excellent review. I am happy to hear that Anthony has provided wonderful Service experiences. - Sally S., General Manager


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    Every one is always kind and helpful. My service Anthony went beyond what I was expecting and got me a rental car for the day. Truly exceptional!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Diane, Thank you for your excellent review. I am happy to hear that Anthony has provided wonderful Service experiences. - Sally S., General Manager


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  • excellent experience!

    We had a great experience at Rusnak Pasadena- Volvo. Everyone we interacted with was personable, professional, and most importantly- they were t...

    Dealer Response

    Wow, we truly appreciate your wonderful feedback. It is our goal to provide transparent and excellent purchasing experiences, and I am happy to kn...


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    We had a great experience at Rusnak Pasadena- Volvo. Everyone we interacted with was personable, professional, and most importantly- they were trustworthy...which is not something you think you'll find yourself saying when buying a new car. Notably, Chris Harrison our sales person, and Barby in Finance were both fantastic! They almost make me I wish we purchased vehicles more often. :) Do yourself a favor...go to Rusnak Pasadena to check out your next Volvo!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Wow, we truly appreciate your wonderful feedback. It is our goal to provide transparent and excellent purchasing experiences, and I am happy to know that this was no exception. Thank you for recognizing Chris and Barby! They will enjoy reading your kind words. Most importantly, enjoy your new vehicle!! Thank you for choosing Rusnak/Pasadena Volvo! - Sally S., General Manager


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  • leased a new car instead

    it was quick; i knew what i was interested in and they aimed to meet my needs

    Dealer Response

    Gloria, thank you for the wonderful feedback. I am happy to hear that you received excellent and efficient customer service. - Sally S., General M...


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    it was quick; i knew what i was interested in and they aimed to meet my needs

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gloria, thank you for the wonderful feedback. I am happy to hear that you received excellent and efficient customer service. - Sally S., General Manager


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  • Quick and Easy Purchase! Thanks Christine!

    I had such a great experience purchasing my car. Christine Lee handled all the details for me, I just had to tell her what I was looking for. Sh...

    Dealer Response

    Kelley, I am thrilled to hear about your smooth and seamless experience with our team member, Christine! Thank you for the fantastic review, and f...


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    I had such a great experience purchasing my car. Christine Lee handled all the details for me, I just had to tell her what I was looking for. She emailed me what she found and I just had to go to dealer to test drive and sign the papers! Everyone on the staff was so friendly and helpful. I am very happy with my purchase and especially the service from Rusnak Pasadena Volvo. Thanks again!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Kelley, I am thrilled to hear about your smooth and seamless experience with our team member, Christine! Thank you for the fantastic review, and for choosing Rusnak/Pasadena Volvo!- Sally S., General Manager


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  • Thanks to EVERYONE at Rusnak. LOVE my new car!

    I have been there to service my previous Volvo and Na'eem in service is wonderful! During one of those visits, Meena Daoud spoke to me about getti...

    Dealer Response

    Yolanda, thank you for your fantastic review! I am happy to hear that you enjoyed your experience with Meena and the rest of our team! We hope you...


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    I have been there to service my previous Volvo and Na'eem in service is wonderful! During one of those visits, Meena Daoud spoke to me about getting a new car. We spoke and months later when we were ready, we walked in the dealership and I couldn't believe he remembered our names, including my husband whom he never met. He remembered what I wanted, had the car. Gave us a great deal and we got a new Volvo XC90 that we love. Everyone from Meena, to the general manager are fantastic. I highly recommend these dealership for its courtesy, clarity and none-pushy manner in which they do business.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Yolanda, thank you for your fantastic review! I am happy to hear that you enjoyed your experience with Meena and the rest of our team! We hope you love your new Volvo CX90! - Sally S., General Manager


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  • My new Volvo s60

    Johanna Iniquez was very polite, knowledgeable and professional. She was ready to and answered all of my questions and made sure I was completely ...


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    Johanna Iniquez was very polite, knowledgeable and professional. She was ready to and answered all of my questions and made sure I was completely satisfied with my car before I take it off the lot. Johanna made my experience a true 10/10 and I will come back to Rusnak Pasadena because of Johanna and the Rusnak Pasadena stuff.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • service for or Volvo XC 70.
    April 24, 2016

    Prompt professional service and advise. Anthony did a great job. Recommendations were provided to ensure my brakes did not wear down any further a...

    Rusnak/Pasadena Volvo

    Thank you for the great review and for recognizing Anthony! I am happy that he took great care of you. - Sally S., General Manager


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    Prompt professional service and advise. Anthony did a great job. Recommendations were provided to ensure my brakes did not wear down any further and score my rotors.

    Does recommend this dealer
    Came in for service or repair
    Rusnak/Pasadena Volvo

    Thank you for the great review and for recognizing Anthony! I am happy that he took great care of you. - Sally S., General Manager


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  • Service of my 2012 S60

    Rusnak Volvo is always a great place to do business. Their staff is prompt and courteous; I have only great praise for their exceptional level of...

    Dealer Response

    Dale, I am so glad you enjoyed your experience with us, and that everyone was prompt and courteous! Thank you for the wonderful review.- Sally S.,...


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    Rusnak Volvo is always a great place to do business. Their staff is prompt and courteous; I have only great praise for their exceptional level of customer support.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dale, I am so glad you enjoyed your experience with us, and that everyone was prompt and courteous! Thank you for the wonderful review.- Sally S., General Manager


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