Toyota of Orlando

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4.7
(3,125 reviews)
Visit Toyota of Orlando
Sales hours: 8:30am to 10:00pm
Service hours: 6:00am to 8:00pm
View all hours
Service Sales
Monday 6:00am–8:00pm 8:30am–10:00pm
Tuesday 6:00am–8:00pm 8:30am–10:00pm
Wednesday 6:00am–8:00pm 8:30am–10:00pm
Thursday 6:00am–8:00pm 8:30am–10:00pm
Friday 6:00am–8:00pm 8:30am–10:00pm
Saturday 6:00am–7:00pm 8:30am–10:00pm
Sunday 7:00am–5:00pm 10:00am–10:00pm
New (407) 477-6082 (407) 477-6082
Used (407) 477-6080 (407) 477-6080
Service (407) 477-6086 (407) 477-6086

Inventory

See all 161 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2011.
Toyota of Orlando is proud to serve Orlando and Central Florida with quality Toyota vehicles. With models like the Toyota Camry Corolla Sequoia Tacoma Prius Tundra Highlander and RAV4 we have something for every taste and need. Come visit us at 3575 Vineland Rd. to see our vehicles and take one for a test drive. Toyota of Orlando sells in service Toyota cars near Winter Park Kissimmee and Clermont.
If you're looking for a used car in Orlando FL we can assist you there as well. Visit our inventory page to see our large collection of used cars in Central Florida.
Save big at Toyota of Orlando with our new Toyota and used car deals!

Service center

Phone number (407) 477-6086

Service hours

Monday
6:00am–8:00pm
Tuesday
6:00am–8:00pm
Wednesday
6:00am–8:00pm
Thursday
6:00am–8:00pm
Friday
6:00am–8:00pm
Saturday
6:00am–7:00pm
Sunday
7:00am–5:00pm

Meet our employees

View all 11 employees View less employees

Reviews

4.7
(3,125 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Toyota of Orlando from DealerRater.

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1.0

In Sept 2021 I took my Tacoma to resurface the front

In Sept 2021 I took my Tacoma to resurface the front brake rotors and replace the pads. After they finished I noticed they did nothing to the rotors. The rep, named Victor told me they resurfaced the inside, he did not know I have auto repair knowledge. The manager was called, he apologies and took the vehicle to the shop. After fixing the problem the service manager said he will include in my account a credit of $150 for the inconvenience. On July 25 I called Toyota of Orlando to book an appointment to have an oil change. After asking the person on the other side of the line, she said there was no credit in my account. My mistake was trusting the service manager and not asking for that credit in paper. I will never trust and use the services of this dealer nor recommend it to anyone. Be aware of the thieves.

Consumer response

In Sept 2021 I took my Tacoma to resurface the front brake rotors and replace the pads. After they finished I noticed they did nothing to the rotors. The rep, named Victor told me they resurfaced the inside, he did not know I have auto repair knowledge. The manager was called, he apologies and took the vehicle to the shop. After fixing the problem the service manager said he will include in my account a credit of $150 for the inconvenience. On July 25 I called Toyota of Orlando to book an appointment to have an oil change. After asking the person on the other side of the line, she said there was no credit in my account. My mistake was trusting the service manager and not asking for that credit in paper. I will never trust and use the services of this dealer nor recommend it to anyone. Be aware of the thieves.

3.0

Called about a Venza .

Called about a Venza . I was told it was ordered by someone 3 months ago. Car was not available to buy so I’m not sure why it was listed ?

1.0

I have been doing business with this dealership for

I have been doing business with this dealership for almost 9 years . But my recent experience was so bad I could never go back. The lack of integrity and honesty of and the level manipulation was too disgusting.never again.

5.0

We have two cars that were recalled for paint problems

We have two cars that were recalled for paint problems and Victor in your collision dept handled our problem perfectly….he, as well as the girls at the counter in the reception area at the collision center were wonderful and very easy to work with…Great employees!!!

1.0

I had a very bad experience with this dealer when trying

I had a very bad experience with this dealer when trying to buy a used corolla. After 3 hours, left without the car because they don't take outside finance, even though, they have my bank in house. I called back the following day to give them a second chance but was blow off by my salesman Gonzalo. The finance person Andre never listened to anything I was telling him and later was annoyed I was walking away from the deal. I would never use this dealer. It's not worth the hassle.

1.0

Terrible aggressive employees and management

Called today at about 530 to get info on trade in process and the sales girl who answered the phone was rude and called me a homophobic slur. Told me to F off then hung up on me. I called back and spoke to the sales manager and he couldn’t care less. Didn’t even apologize for his employees behavior. I get hating your job but why put that on the customer? I was just calling a business I thought that I could trust and was verbally assaulted.

1.0

THIS PLACE IS FULL OF LIARS.

THIS PLACE IS FULL OF LIARS. They will ruin your time and money don't go to this dealership. Today morning, I spoke with one of their cooperate internet director called Daniel Colon and check about a Highlander hybrid platinum 2022. He said they are getting 6 of them and earliest of them coming in 25 days, then he persuade me to come down to Orlando and if I do a downpayment before 4th April I can enroll to 0.9 APR deal as well. I clearly told him that I am from more than 120 miles away and I am really busy with current plans but I would like to know approximate figure for this vehicle before I come. But he said he can't say any number unless I come in, once I come to Orlando facility we can discuss and negotiate the numbers. Then I said, I will come and discuss the deal in the evening. When I start from my place I gave him a call and said I will be reaching there by 7 pm and asked his availability. He said I will be there till 10 pm, Looking forward to meet. After I reach on time with my family, this guy(Daniel Colon) never showed up and one of their lower level sales rep said he is our director and you can check a vehicle with us first ,and he started to showing me a vehicle. After checking that vehicle I told that sales rep. I spoke with Daniel and I want to directly talk to him so please pass the message that I have here. Then he brought another sales person who looked like a middle level sales guy with very messy attire. He started the discussion saying we don't have any hybrid platinum highlander coming up. Then I told him I have already spoken to Daniel Colon and he confirmed me that they are getting a one in 25 days. So I would like to save my time by talking to Daniel directly. The middle level sales rep said we don't have any hybrid platinum highlanders coming up and Daniel is one of the person works under him. Then I said I have spent half of my day to come down their office with my family and kids to discuss this matter and I already had a confirmation from Daniel that he will be there to help me. After that middle level sales rep. went in to their cabin and come up with a spec. Sheet with numbers and he said now he suddenly found a one highlander hybrid platinum which is coming in 25 days but it's price was 53000 MSRP + 8000 Market adjustment = approx total $61,000 (without dealership fees + tax + transfer title + doc. charges) which is ridiculously high compared to any dealership in FL. Then I asked what's the best price and what's the room for negotiation. Then he direcly said no negotiations and that's their final price. I said what's the point of asking me to drive down to Orlando after spending half of my day if their is no room for negotiation. Therefore I need to talk to Daniel and asked why he asked me to come to Orlando office. Then their middle level rep. said he is not in the office and he left at 5pm. Then I asked that sales rep. I want to talk to any manager or director available right now to tell my grievances and make a complain against this Daniel Colon. He said that their director is busy with some other customer and can't talk to right now. I said I am willing to wait because they already wasted my half of the day. And waited in the lobby. After long wait one of another sales specialist called Jerry talk with me again and wasted another half an hour and finally gave me business card to speak to their customer relations manager or sales director. Thats the only thing I got from their end.

1.0

Horrific Dealership

Absolutely disgusting experience. We spoke to Shane yesterday on the phone and went in to see him. When I walked in, the manager with no name tag handed me off to another guy that was not Shane. I told him I was interested in a Camry but before that, I wanted an appraisal on my truck, as to not waste anybody’s time. He replied in a very sarcastic and snarky tone, “Well we have a process.” I said “Well what is the process?” And he replied again in a sarcastic tone, “Well we show you some cars and then give you an appraisal.” I said, “Fine I’m leaving then.” After I left, I got a phone call and my daughter answered as I was driving, but I listened in on the phone call. His name was FELIX. He said “Your father walked out with an attitude and I’m not sure why but if you’d like to come back in..” She cut him off and said “Why would we come back in if you just said my father has an attitude.” He said “Well it’s the truth isn’t it? I’m trying to know why he walked out with an attitude.” My daughter explained and said the man sounded like a smart alleck. He replied swearing: “No one was being a smart a**” My daughter said “don’t swear at me on the phone.” He said “That’s not a cuss word.” (Side note, I assume it’s common knowledge that a** is a swear word.) After asking his name he gave it and said he would love for us to come back in and talk to their store manager. We said after this phone call we would never step foot back in that store. My daughter stated we will be leaving a Google review. His reply was “perfect and please make sure you put all of the details.”We will be contacting corporate after the sarcasm and curt tone of the man in the store, the horrific phone call, swearing on the phone, and the accusatory language from him saying I stormed out with an ‘attitude’. I have purchased many new cars including Lexus and Audi, and I am APPALLED. I have never experienced anything like this in my life. LESS by Lawman2286

5.0

I thank you so much May Perez

Thank you so much May Perez for all the help today . I’m so happy 😀 thanks Toyota of Orlando for everything all the details and patient

5.0

Valerie thanks for your help

Thanks Valeria for help me and my daughter with ur new car. … thanks all the team. We get Honda 2019. Jerry and Kevin also help us

Read all 3,125 reviews