Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
31 lifetime reviews.
  • Best experience ever!

    They went above and beyond to help me get into a new vehicle when I thought I couldn't! Thank you Jonathan!


    Show Full Review

    They went above and beyond to help me get into a new vehicle when I thought I couldn't! Thank you Jonathan!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great sales person - Horrible manager

    Sam Scott was absolutely amazing. He was on top of things and went over and above what he needed to do to help us get into our new car. An Acadia ...


    Show Full Review

    Sam Scott was absolutely amazing. He was on top of things and went over and above what he needed to do to help us get into our new car. An Acadia Denali. The manager couldn't careless, did not introduce himself, did not make himself known, and if I wolked around today couldn't tell who he was. Terrible costume service other than 'Sam Scott' the sales person. Personable, friendly, willing to listen and help.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • A Dream for a 1st Time Buyer!

    I cannot say enough how much I loved that from my first inquiry email through the end of my process, I was dealing with a single stellar employee....


    Show Full Review

    I cannot say enough how much I loved that from my first inquiry email through the end of my process, I was dealing with a single stellar employee. Mike was the best of the best and he truly cared and went above and beyond. I felt confident thanks to his assistance and will absolutely continue doing business with Fountain because of this experience. I've been raving about it ever since.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?

    Hide Full Review
  • Used car buyer

    Brian, David and company are exceptional! They only interested in the client's needs! I have purchased 2 vehicles from them and will be purchasi...


    Show Full Review

    Brian, David and company are exceptional! They only interested in the client's needs! I have purchased 2 vehicles from them and will be purchasing another.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Fountain Auto A1 Top Customer Service Andrew

    he salesman and the dealership offered Top A1 Customer Service. The salesman Andrew went above and beyond all expectations to help me find the rig...


    Show Full Review

    he salesman and the dealership offered Top A1 Customer Service. The salesman Andrew went above and beyond all expectations to help me find the right car. We Initially worked together by telephone, then online, through text messages and face-to-face to make the process hassle free. When I arrived to the dealership to pick-up my car, Andrew and everyone working in the office that day were friendly and courteous. Andrew helped me to save a lot of time by requesting some documents before I arrived at the dealership. Most of the paper work was ready for me! And I saved money, so I walked away as a very, very, very happy customer. That day was a very busy day, and I was done purchasing my car in an hour or less. Previously, at another dealer it took them hours to get through the purchase process. Andrew should train other salespeople how to manage their customers time wisely:)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Service Call

    Moved down from PA and had been dealing with our local dealer for 14 years.These guys stepped right up - 1st appointment, on-time, repairs done ri...


    Show Full Review

    Moved down from PA and had been dealing with our local dealer for 14 years.These guys stepped right up - 1st appointment, on-time, repairs done right and very friendly - great job! Thank you!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Took care of us from start to finish!

    We were on our way to another dealer when we stopped in quickly to take a look at one of their used cars and where greeted by Harry. Harry was pa...


    Show Full Review

    We were on our way to another dealer when we stopped in quickly to take a look at one of their used cars and where greeted by Harry. Harry was patient and worked with us on our trade and I will say that if we need to later down the road would love to do business with him and Fountain Acura again. A definite recommend for anyone looking to be taken care of.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Fantastic experience

    Mike Williams exceeded our expectations in every way. He was friendly, helpful, patient, and helped us meet all of our goals. At every step of the...


    Show Full Review

    Mike Williams exceeded our expectations in every way. He was friendly, helpful, patient, and helped us meet all of our goals. At every step of the process, he wowed us with his courtesy, knowledge, helpfulness and good sense of humor. I would recommend (and have recommended!) him without reservation to anyone looking to buy a car. We will be returning when my husband's truck is ready for trade! Also we adore the car he helped us find!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?

    Hide Full Review
  • Great service, friendly staff, love the showcase,

    I always enjoy going to Fountain Buick, while the service department is changing my oil, rotating my tires, checking my brakes and etc, I am walki...


    Show Full Review

    I always enjoy going to Fountain Buick, while the service department is changing my oil, rotating my tires, checking my brakes and etc, I am walking over to the main showcase to visit my sales person Van and enjoy drinking coffee while spending time talking with other sales people. The people are so friendly. They always treat me like I am important person. both my daughter and I own Buicks and we are happy with them.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • ASK FOR MIKE WILLIAMS!!!

    My wife and I just purchased a 2015 GMC Terrain and the buying experience was nothing but AWESOME. Mike Williams was the sales person and if you a...


    Show Full Review

    My wife and I just purchased a 2015 GMC Terrain and the buying experience was nothing but AWESOME. Mike Williams was the sales person and if you are thinking about purchasing a car,truck or suv then Mike Williams is the person you will want to deal with. The fact the Mike and the other professionals at Fountain Automall did not lower themselves to pressure us into buying closed the deal and it was a awesome car buying experience. Mike Williams is truly a professional that still has the honor and integrity that so many sales people lack these days. Mike takes pride in his profession and it shows in his wealth of the knowledge that so many sales people lack. The other individuals within Fountain that were involved with our purchase was Dave the desk manager and Mike McNamara in the finance department. Fountain Automall has my business now and in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?

    Hide Full Review