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Reviews

Average Ratings

4.7
474 lifetime reviews. Includes reviews of Tropical Ford from DealerRater.com
  • New 2017 Mustang GT Convertible

    Jonathan Gonzalez was excellent in finding my dream car. He was very professional and I could not have asked for better service!!!

    Dealer Response

    Thank you, Rex, for taking the time to review us. We're always glad to hear when a customer is satisfied. Enjoy driving around in that new Mustang...


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    Jonathan Gonzalez was excellent in finding my dream car. He was very professional and I could not have asked for better service!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Rex, for taking the time to review us. We're always glad to hear when a customer is satisfied. Enjoy driving around in that new Mustang and come back and visit us soon!


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  • Jay and Jonthan did a grat job
    April 25, 2017

    Jay showed me exactly what I was looking for, this is my third car purchase with Jay. I will be going back to see him when I am ready to trade-in...


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    Jay showed me exactly what I was looking for, this is my third car purchase with Jay. I will be going back to see him when I am ready to trade-in my next car. He is very knowledgeable about the vehicle and any questions you have.

    Does recommend this dealer

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  • Me mustang
    April 23, 2017

    I had a great experience Devon was very helpful and made me really feel comfortable I would highly recommend tropical ford to anyone I know look...


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    I had a great experience Devon was very helpful and made me really feel comfortable I would highly recommend tropical ford to anyone I know looking for a car

    Does recommend this dealer

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  • Great car experience with jay and johnathan

    This is the third car purchased with jay. He is highly knowlegdable and received great customer service from both jay and jonathan. Ihighly recomm...


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    This is the third car purchased with jay. He is highly knowlegdable and received great customer service from both jay and jonathan. Ihighly recommend both of them.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Fourth lease at Tropical Ford
    April 21, 2017

    VITALIE DID A FANTASTIC JOB, he is an amazing sales person. He was very courteous and thorough. It was a great experience. I will certainly recom...


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    VITALIE DID A FANTASTIC JOB, he is an amazing sales person. He was very courteous and thorough. It was a great experience. I will certainly recommend them.

    Does recommend this dealer

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  • Family
    April 20, 2017

    I'm just so impressed with tropical ford family... I couldn't be more pleased with them. My good friend Vitali always seem to impress me with his ...


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    I'm just so impressed with tropical ford family... I couldn't be more pleased with them. My good friend Vitali always seem to impress me with his above and beyond work. Thank you!

    Does recommend this dealer

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  • Toyota Camry

    Quick and Fast. Good info very helpful answers. Johnathan Gonzales gave I'd say the best experience I've had buying a used car. I was very satisfied.


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    Quick and Fast. Good info very helpful answers. Johnathan Gonzales gave I'd say the best experience I've had buying a used car. I was very satisfied.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Loyal ford family
    April 13, 2017

    Our family has bought about 8 cars within the last 3 years from Tropical Ford.Devon and Jack have being our guys at the dealership.Best place to g...

    Tropical Ford

    Thank you for taking the time to review us, we're very happy to hear from our Tropical Ford family! We hope to see you again soon!


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    Our family has bought about 8 cars within the last 3 years from Tropical Ford.Devon and Jack have being our guys at the dealership.Best place to get your automotive business done

    Does recommend this dealer
    Tropical Ford

    Thank you for taking the time to review us, we're very happy to hear from our Tropical Ford family! We hope to see you again soon!


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  • el campeon
    April 5, 2017

    excelente la atención y muy buenísimo en mercadeo..el trato de Ricardo Abad extraordinario , lo recomiendo busquelo al llegar y gracias ...


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    excelente la atención y muy buenísimo en mercadeo..el trato de Ricardo Abad extraordinario , lo recomiendo busquelo al llegar y gracias a jhonatan en su orientación

    Does recommend this dealer

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  • Worst customer service, do NOT buy a car from here!!!
    April 3, 2017

    One year ago, I bought a brand new 2016 Ford Mustang GT from Greenway Ford in Orlando, FL. I brought my car in for service around November 2016 fo...


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    One year ago, I bought a brand new 2016 Ford Mustang GT from Greenway Ford in Orlando, FL. I brought my car in for service around November 2016 for the Microsoft Sync issues, defective quarter panels, and the rubber trimming around the windows that were cracking. They kept my car for one week, and when I picked it up the new quarter panels they installed were damaged, and they completely ???forgot??? to replace the rubber trimming. They wanted me to schedule another appointment. I expressed my concern to the service advisor that I live one hour away and did not have the time to keep coming back, especially when they already had the car for one week. I never had time to take it back. Fastforward to March 2017, I found that my rear differential is leaking really badly. I took it to another Ford dealership called Tropical Ford in Orlando, FL since I was disgusted with the previous service at Greenway Ford. I told the advisor at Tropical Ford all the issues that Greenway Ford did not fix previously, in addition to the leaking rear differential. Tropical Ford contacted me several hours after having my car stating that ???the rear differential is seeping and just keep an eye on it.??? I told them I had no way of ???keeping an eye on it??? since I do not have a magical car lift in my garage. They also returned my car to me with the check engine light on, which was not on when I brought my car to them. When I asked the advisor why the light was on, he told me to bring my car back tomorrow. I filed a complaint with Ford Relations thinking they would help me solve these problems. Ford Relations contacted Tropical Ford about the issues I had. Tropical Ford responded by saying they will not service my car, and that I need to bring it back to where I bought the car from. Therefore, I called Greenway Ford to set up an appointment, and they told me they do not want to service my vehicle either. I have only brought my vehicle to each dealership once. My car is still covered under the bumper to bumper warranty, which is the only reason I feel they do not want to fix it. I spent over $40,000 on this vehicle, plus all the work I have put into it since I bought it; now these dealerships are refusing to service it. I never imagined I would have this problem from a car dealership in my life. I am proud to own my car but ashamed that Ford could treat their customers this way. Until now, no managers or owners at either dealership have returned my phone calls, and no one has helped me resolve this issue at all. Now I have to take the time out of my busy schedule to search for a Ford dealership who knows what customer service means. Do not buy from either Greenway Ford or Tropical Ford in Orlando , FL. I???m sure I am not the only person they have screwed over!!!

    Does not recommend this dealer
    Came in for service or repair

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