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Went to get repairs done today, I had the feeling they were trying to over charge for parts as I was shopping on the internet I found the same parts they... were trying to overcharge me for way much less and to top that, the so called repair has broken down not even 8 hours after. Save your money these guys are crooks with smiles.
The repairs on our car for air conditioning have happened twice. We still have problems. After air conditioning “fix” other repairs were required and... are still not fixed. We had a small bumper dent. They replaced the bumper and it still pops out on one side. Every time we brought our car in for repairs a new problem occurred within days or weeks after their “repairs” were complete. You guessed it-when we returned a “new problem with a new price to fix” occurred. We have never dealt with a dealership repair department that has left us feeling more than taken advantage of. It causes us to ask why. Don’t use this repair department under any circumstances.
This was the best experience I have ever had. Connie showed me what they had we landed on a Pontiac G8 gave me what I wanted for my trade and made it so... easy. Talked to Joe in finance and he was great with the paper work no pressure. Thanks Lane Buick GMC
Awesome experience on sale of my new truck! I would definitely recommend this dealership to my friends and co workers ! Indiana was a great salesman!!
We were very happy to NOT deal with the normal high-pressure sales efforts we have found at other dealers. The sales rep, sales manager, and "finance... guy" all treated us with respect and professionalism. We have walked out of dealerships in the past when we felt we were being treated badly and pressured to make a decision. This was not the case here. We did not walk out. We drove out in a new car.
J. R. Petit is Excellent!!! He is the perfect Service Manager and is the very reason Carl and I continue to bring both of our cars to Smith Buick for all... our service needs, and have for at least 10 years, if not more! We completely trust his knowledge and recommendations for service or repairs, and confident all will be done well. J.R. is kind, smart, friendly, helpful, trustworthy and very organized! and we always enjoy working with him! Thank you J.R.! You always do a GREAT job taking such good care of us!....and We appreciate you and all you do!
My visit was just to look at and test drive a vehicle, but Will Oese kept in touch with me via email since he was out for the birth of his new baby. Salesman... Angel Perez greeted me with a smile and was eager to help along with the rest of the staff I interacted with. They were friendly, knowledgeable and answered all my questions. I left there with a purchase of my very first luxury vehicle... the GMC Acadia SLT Limited and I love it. Can't wait to put it on the road for a trip.
Very professional. I enjoyed working with the employees. The car i bought is preforming very well. I'm sure the service I will need will be just as... good.
I was looking for a my first used Luxury SUV and located it at this dealership. Blaze was my salesman and did a great job. We had the opportunity to meet... others as well that helped us through the whole process. We drove about 90 miles to get to the dealership and it was definitely worth the distance. I would highly recommend this dealership.
Low pressure sales process and friendly personnel . They made the purchase a more pleasant experience . Will recommend the dealership to our friends and... family when they are shopping for a vehicle.