Paradise Ford

3.0 out of 5 3.0

Reviews

3.0 out of 5 3.0
80 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    December 6, 2018

    Let me just start out by saying they are criminals!!! Here we are on vacation and our taurus begins to leak antifreeze. I take it to a local shop and they... tell me it's an internal water pump. 10 hour job per the ford repair manual. They are busy so recommend Paradise Ford. Paradise tells me it's a 21 hour job and quote me $2800 four times what the local shop quoted if they could have gotten to it!! I called the Ford dealership back home and they tell me 11 hours and $1400. The car is now at Ron Norris Ford in Titusville which also quoted $1400. Beware tourist scam at Paradise!!!! Shame on you Paradise Ford!! Plus they tried charging me $50 for the bogus estimate!!!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    May 4, 2018

    Always great, never an upsell for unneeded repairs. Usually use the courtesy shuttle so facilities (waiting room) are adequate for short waits. Free... coffee and free wifi helps. Alternately you can go check out the new&bused cars-no pressure.

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    Came in for service or repair
    Did make a purchase
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  • April 26, 2016

    I have bought 5 cars from these folks and have been treated very well each time. Their service department is great and can be trusted which is a huge plus... for me. When they tell you you need to follow up with something else that needs to be fixed, you can believe them and it will be done right the first time. Will keep coming back.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for the kind words. We appreciate your business.

  • 5.0 out of 5
    October 1, 2017

    Exceptional sales and service personnel...provided everything i needed

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 15, 2016

    Great job done quickly and efficiently. Moved from Vermont 2 1/2 years ago and Paradise has taken care of our car ever since.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for the nice review. We appreciate your business.

  • 5.0 out of 5
    December 12, 2016

    Our 2013 Focus required an expensive ABS brake repair. The Service Manager worked hard to make it fair. Thank you.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We appreciate you taking the time to post a nice review. Thank you for your business.

  • 5.0 out of 5
    December 7, 2016

    Nelson, the mechanics, and the A/R staff are always a pleasure to do business with. Nelson always works to ensure efficient time management for both Paradise... Ford employees as well as his customers.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to post a review. I am glad you have been happy with our service. Thank you for your business.

  • 5.0 out of 5
    December 6, 2016

    Went in for a scheduled oil change. Service was very quick. Employees were curteous.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your nice review.

  • 5.0 out of 5
    December 6, 2016

    Went in for a scheduled oil change. Service was very quick. Employees were curteous.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    December 4, 2016

    When your vehicle just needs normal service and you have made an appointment. You can set and in a very nice customer lounge and most of the time you... or on your way in less then an hour.

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    Came in for service or repair
    Did make a purchase
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