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Reviews

Average Ratings

4.9
1717 lifetime reviews. Includes reviews of Kelly Ford from DealerRater.com
  • Fair and Honest

    We spent way to much time shopping around just to return to the internet department and purchasing. They were up front and honest with pricing, we...


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    We spent way to much time shopping around just to return to the internet department and purchasing. They were up front and honest with pricing, we look forward to our next purchase. p.s. They had the vehicles they said they did at the advertised price quoted.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • excellent customer service
    May 23, 2017

    The sales staff and management went above and beyond to make sure I had a great experience...they were friendly and extremely helpful. to assure t...


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    The sales staff and management went above and beyond to make sure I had a great experience...they were friendly and extremely helpful. to assure that I was comfortable in my new to me car with detailed instructions for all of the electronics and the workings of the car...the salesman Darrell Thornton (DT} took customer service to the next level. Kelly Ford set the bar high. The sales manager, Charlie Alsieri McCharthy, was very helpful.. I would highly recommend this dealership,...

    Does recommend this dealer

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  • Sales

    Ed (sales) and Doug (business manager) were great. We appreciate their approach (no pressure) and positive attitude. Thank you very much for the...


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    Ed (sales) and Doug (business manager) were great. We appreciate their approach (no pressure) and positive attitude. Thank you very much for the experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Periodic Service and Multi-Point Inspection
    May 22, 2017

    Service representative, Traci Daly, was very professional. She explained the services available and associated costs. Service was performed in a...


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    Service representative, Traci Daly, was very professional. She explained the services available and associated costs. Service was performed in a timely manner and the work explained as well as the results of the multi-point inspection. I have been dealing with Kelly Ford since 2011 and they have always met or exceeded my expectations.

    Does recommend this dealer
    Came in for service or repair

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  • Amazing service/help
    May 22, 2017

    I live in Orlando, fl and needed help getting a key for my F150 Harley Davidson. The staff was amazing in general. Doug Grills handled the procedu...


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    I live in Orlando, fl and needed help getting a key for my F150 Harley Davidson. The staff was amazing in general. Doug Grills handled the procedure, from getting my truck from the towing company to servicing it and getting everything done, all of this without me being there. they made me feel safe and took care of business. thank you guys, you are the best Sincerely, Raul Altamirano.

    Does recommend this dealer
    Came in for service or repair

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  • Absolutely Outstanding Service

    The courtesy and professionalism of your staff was absolutely amazing A great reflection on your service manager. Outstanding. Keep up the grea...


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    The courtesy and professionalism of your staff was absolutely amazing A great reflection on your service manager. Outstanding. Keep up the great work.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • First Car
    May 21, 2017

    Purchasing your first vehicle is an important step in one's life and I appreciate how helpful and friendly Reggie and all of the employees at Kell...


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    Purchasing your first vehicle is an important step in one's life and I appreciate how helpful and friendly Reggie and all of the employees at Kelly Ford were in making this process a joyful experience.

    Does recommend this dealer

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  • Great service

    Service was above what was expected. We came in for an oil change and the car was wash and vacuumed, complimentary.

    Dealer Response

    We really appreciate your feedback! We hope to be of service to you again! Take care!


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    Service was above what was expected. We came in for an oil change and the car was wash and vacuumed, complimentary.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback! We hope to be of service to you again! Take care!


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  • Great Service

    Always friendly, knowledgeable and they get the service done right. They have gone well past what would be required on some service calls just to...

    Dealer Response

    Robbert, we?re happy we could help you! If you ever have any additional needs or questions, we will be more than happy to assist you! Safe travels!


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    Always friendly, knowledgeable and they get the service done right. They have gone well past what would be required on some service calls just to make sure my vehicle was right.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Robbert, we?re happy we could help you! If you ever have any additional needs or questions, we will be more than happy to assist you! Safe travels!


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  • Pleasant Experience
    May 18, 2017

    The sales and finance personnel are knowledgeable about the vehicles, flexible and creative as regards financing options, efficient as regards the...


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    The sales and finance personnel are knowledgeable about the vehicles, flexible and creative as regards financing options, efficient as regards the preparation of the vehicle, and overall make it a smooth and pleasant experience.

    Does recommend this dealer

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