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Reviews

Average Ratings

4.9
288 lifetime reviews.
  • ISLAND AUTO GROUP ACCOLADES

    My wife and I recently flew down to Merritt Island to purchase a car described on cars.com. Our salesman, Lenny Panzini, gave us a comprehensive d...


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    My wife and I recently flew down to Merritt Island to purchase a car described on cars.com. Our salesman, Lenny Panzini, gave us a comprehensive description on the phone of the used car that was exactly what we were looking for.We were naturally a little apprehensive in buying a car before seeing it. I can't say enough about the honesty and integrity of Island Lincoln Mercury Jaguar Land Rover. The price was more than fair and the whole experience was exceptional. The car was better than described and our ride home was perfect. We highly recommend them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Service...Friendly and Knowledgeable Staff

    My air conditioning wasn't working. In addition I needed my 36,000 check, oil change and tire rotation. Service was easy to schedule, done in a ti...

    Dealer Response

    We are more than glad to be of service, Andrea. The staff at Island Lincoln always strives to provide excellent customer service. We greatly appre...


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    My air conditioning wasn't working. In addition I needed my 36,000 check, oil change and tire rotation. Service was easy to schedule, done in a timely manner and they even provided a car for me to use. Love the service and will be back.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are more than glad to be of service, Andrea. The staff at Island Lincoln always strives to provide excellent customer service. We greatly appreciate your business and thank you again for the review!


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  • Friendly personnel

    Very friendly service tech and accommodating ride to shopping center and pick up.


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    Very friendly service tech and accommodating ride to shopping center and pick up.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • the best dealership in florida!

    i go to the merritt island store, though i live in jacksonville, because of the staff they have there. from the sales staff, to the service staff ...

    Dealer Response

    Thanks for your strong recommendation of the staff and Island Lincoln. We're always here to provide exceptional service at a great value -- we hop...


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    i go to the merritt island store, though i live in jacksonville, because of the staff they have there. from the sales staff, to the service staff they are great!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for your strong recommendation of the staff and Island Lincoln. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!


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  • Trustworthy

    Ashli is very helpful as well as knowledgeable and able to explain problems in a language I understand. She and Jon were wonderful at explaining t...


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    Ashli is very helpful as well as knowledgeable and able to explain problems in a language I understand. She and Jon were wonderful at explaining the pros and cons when buying a new or re-manufactured part. I trust both of them; Mark, too!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service for 2014 MKZ

    Check in was fast, service was incident free, and staff was professional and friendly.

    Dealer Response

    We are happy you had a pleasant experience here at Island Lincoln. We hope to be of service to you again down the road!


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    Check in was fast, service was incident free, and staff was professional and friendly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy you had a pleasant experience here at Island Lincoln. We hope to be of service to you again down the road!


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  • Sales and Service are top shelf!

    The purchase process was very smooth and handled with the highest level of professionalism. I have experienced the same performance from their ser...


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    The purchase process was very smooth and handled with the highest level of professionalism. I have experienced the same performance from their service department, these folks have it figured out when is comes to quality customer service!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service, amazing employees

    Sonny and Ashli are great got me in and out with no problems. It is employees like them that keep me coming back to your dealership.

    Dealer Response

    We are happy you enjoyed working with our staff, Alan. Thank you for choosing our dealership and if you need anything in the future, don't hesitat...


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    Sonny and Ashli are great got me in and out with no problems. It is employees like them that keep me coming back to your dealership.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are happy you enjoyed working with our staff, Alan. Thank you for choosing our dealership and if you need anything in the future, don't hesitate to call us.


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  • Excellent Service

    Oil change was immediate and completed in a timely manner. Grahame was very courteous, attentive and had a friendly deadener. Very customer orien...

    Dealer Response

    We appreciate your kinds words, Tony. Our goal is to provide our customers with excellent service in a professional and helpful setting and we are...


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    Oil change was immediate and completed in a timely manner. Grahame was very courteous, attentive and had a friendly deadener. Very customer orientated. Thanks again.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate your kinds words, Tony. Our goal is to provide our customers with excellent service in a professional and helpful setting and we are glad you were satisfied.


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  • Thanks for finding the safety problem.

    We have a 2007 Town Car that needed to have a wheel alignment. It was recommended that we have a four wheel alignment. While preparing the car the...


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    We have a 2007 Town Car that needed to have a wheel alignment. It was recommended that we have a four wheel alignment. While preparing the car the technician saw that two of the tires had large bubbles on the inside of the wheel. We were advised of the problem and elected to replace all four tires since they were all put on the car at the same time. We had no idea there was such a safety problem with the car. Thank you.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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