Reviews

Average Ratings

5.0
290 lifetime reviews.
  • ISLAND AUTO GROUP ACCOLADES

    My wife and I recently flew down to Merritt Island to purchase a car described on cars.com. Our salesman, Lenny Panzini, gave us a comprehensive d...


    Show Full Review

    My wife and I recently flew down to Merritt Island to purchase a car described on cars.com. Our salesman, Lenny Panzini, gave us a comprehensive description on the phone of the used car that was exactly what we were looking for.We were naturally a little apprehensive in buying a car before seeing it. I can't say enough about the honesty and integrity of Island Lincoln Mercury Jaguar Land Rover. The price was more than fair and the whole experience was exceptional. The car was better than described and our ride home was perfect. We highly recommend them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Owner

    My service advisor Mark documented my car problems, explained the repair plan and process clearly and accurately. Repair to my vehicle accomplish...

    Dealer Response

    Ted, your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more than...


    Show Full Review

    My service advisor Mark documented my car problems, explained the repair plan and process clearly and accurately. Repair to my vehicle accomplished on time, on budget and freshly washed/vac'd car delivered to me as a nice surprise. Mark and the service team at Island Mercury are the absolute best. I will ONLY have my vehicles serviced by Mark at Island Mercury regardless of manufacturer.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ted, your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


    Hide Full Review
  • Wonderful service

    I have a 2014 Range Rover which was involved in a moderately severe accident. Ashleigh (my service rep) was terrific! She kept in touch with me d...


    Show Full Review

    I have a 2014 Range Rover which was involved in a moderately severe accident. Ashleigh (my service rep) was terrific! She kept in touch with me during the repair process which was extremely helpful. My wife had another luxury vehicle brand as her car, when it came time to replace it we decided on a Range Rover based the merits of the purchase experience with Lenny Panzini and the service experience with Ashleigh. I am absolutely happy with this dealership and would certainly recommend it to anyone interested in a new vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Service...Friendly and Knowledgeable Staff

    My air conditioning wasn't working. In addition I needed my 36,000 check, oil change and tire rotation. Service was easy to schedule, done in a ti...

    Dealer Response

    We are more than glad to be of service, Andrea. The staff at Island Lincoln always strives to provide excellent customer service. We greatly appre...


    Show Full Review

    My air conditioning wasn't working. In addition I needed my 36,000 check, oil change and tire rotation. Service was easy to schedule, done in a timely manner and they even provided a car for me to use. Love the service and will be back.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are more than glad to be of service, Andrea. The staff at Island Lincoln always strives to provide excellent customer service. We greatly appreciate your business and thank you again for the review!


    Hide Full Review
  • Friendly personnel

    Very friendly service tech and accommodating ride to shopping center and pick up.


    Show Full Review

    Very friendly service tech and accommodating ride to shopping center and pick up.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • the best dealership in florida!

    i go to the merritt island store, though i live in jacksonville, because of the staff they have there. from the sales staff, to the service staff ...

    Dealer Response

    Thanks for your strong recommendation of the staff and Island Lincoln. We're always here to provide exceptional service at a great value -- we hop...


    Show Full Review

    i go to the merritt island store, though i live in jacksonville, because of the staff they have there. from the sales staff, to the service staff they are great!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your strong recommendation of the staff and Island Lincoln. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!


    Hide Full Review
  • Trustworthy

    Ashli is very helpful as well as knowledgeable and able to explain problems in a language I understand. She and Jon were wonderful at explaining t...


    Show Full Review

    Ashli is very helpful as well as knowledgeable and able to explain problems in a language I understand. She and Jon were wonderful at explaining the pros and cons when buying a new or re-manufactured part. I trust both of them; Mark, too!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Service for 2014 MKZ

    Check in was fast, service was incident free, and staff was professional and friendly.

    Dealer Response

    We are happy you had a pleasant experience here at Island Lincoln. We hope to be of service to you again down the road!


    Show Full Review

    Check in was fast, service was incident free, and staff was professional and friendly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy you had a pleasant experience here at Island Lincoln. We hope to be of service to you again down the road!


    Hide Full Review
  • Sales and Service are top shelf!

    The purchase process was very smooth and handled with the highest level of professionalism. I have experienced the same performance from their ser...


    Show Full Review

    The purchase process was very smooth and handled with the highest level of professionalism. I have experienced the same performance from their service department, these folks have it figured out when is comes to quality customer service!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great service, amazing employees

    Sonny and Ashli are great got me in and out with no problems. It is employees like them that keep me coming back to your dealership.

    Dealer Response

    We are happy you enjoyed working with our staff, Alan. Thank you for choosing our dealership and if you need anything in the future, don't hesitat...


    Show Full Review

    Sonny and Ashli are great got me in and out with no problems. It is employees like them that keep me coming back to your dealership.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy you enjoyed working with our staff, Alan. Thank you for choosing our dealership and if you need anything in the future, don't hesitate to call us.


    Hide Full Review