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Reviews

Average Ratings

4.9
231 lifetime reviews.
  • Sales/Service

    I purchased my new Quest just 2 weeks before leaving on a road trip I had planned for three years. I received great informative help in my needs f...


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    I purchased my new Quest just 2 weeks before leaving on a road trip I had planned for three years. I received great informative help in my needs from my salesperson prior to my purchase. Thank you Jonathan. Upon my return I returned for service and received great service as usual from my service manager. She covered all aspects of questions regarding my service and offering helpful hints. Thank you Vicki

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great service at Mike Erdmann Cadillac

    Roy Swinson was thorough, efficient and knowledgeable. My service appointment was handled with integrity and professionalism. It was easy and pr...


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    Roy Swinson was thorough, efficient and knowledgeable. My service appointment was handled with integrity and professionalism. It was easy and problem-free. Thank you!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service.

    Vickie Finder did a wonderful job for us. No waiting and great service. We are really enjoying our 2017 Cadillac.


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    Vickie Finder did a wonderful job for us. No waiting and great service. We are really enjoying our 2017 Cadillac.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service!

    The professionalism of the entire staff. My vehicle took a little longer than expected, and my service rep kept me updated on the process. Commun...


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    The professionalism of the entire staff. My vehicle took a little longer than expected, and my service rep kept me updated on the process. Communication was outstanding.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service Depy

    The service dept is well run. the staff are friendly and knowledgeable. I came in for routine service and a recall notice was discovered. Even t...


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    The service dept is well run. the staff are friendly and knowledgeable. I came in for routine service and a recall notice was discovered. Even though I did not have an appt. for the recall work they made sure I received a loner.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service for a lemon vehicle.

    Good and friendly service for a bad car. Expect that I will never buy another Cadillac so until I get rid of it, I will hope I will not have to re...


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    Good and friendly service for a bad car. Expect that I will never buy another Cadillac so until I get rid of it, I will hope I will not have to return.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Everything great

    Everyone was nice and polite and while buying a car is one of my least favorite experiences, it went well


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    Everyone was nice and polite and while buying a car is one of my least favorite experiences, it went well

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Mike Erdman Nissan my experience trading 2 trucks

    The customer service after the sales is the most important. I purchased a Cadillac from Mike Erdman Nissan, very happy with my salesman Christop...


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    The customer service after the sales is the most important. I purchased a Cadillac from Mike Erdman Nissan, very happy with my salesman Christopher. Service after the sales is outstanding . Excellent very professional. Thank you .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Professional service and Outstanding Customer Supp

    Roy, Harold and the entire Cadillac service team always provide outstanding service and outstanding customer support. Thank you for a job well done!


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    Roy, Harold and the entire Cadillac service team always provide outstanding service and outstanding customer support. Thank you for a job well done!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Ron Smith

    Service Mgr. Roy Swinson was very good in getting my problem solved. The device was excellent and would highly recommend there service department.


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    Service Mgr. Roy Swinson was very good in getting my problem solved. The device was excellent and would highly recommend there service department.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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