Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

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Reviews

Average Ratings

4.7
1197 lifetime reviews. Includes reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi from DealerRater.com
  • Excellent Internet Sales

    We drove over 4 hours each way because of the great deal we got from the Internet sales manager! Excellent follow thru and so easy to work with!


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    We drove over 4 hours each way because of the great deal we got from the Internet sales manager! Excellent follow thru and so easy to work with!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Purchase
    June 25, 2017

    This dealer has to be very grateful with representative Reinier Gonzalez, if it were not by him, sales would be more complicated. It's unfair he h...


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    This dealer has to be very grateful with representative Reinier Gonzalez, if it were not by him, sales would be more complicated. It's unfair he has to face clients when the internet offers are simple and the real ones are tricky and extremely higher.

    Does recommend this dealer

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  • Poor Sales Experience...
    June 24, 2017

    As we made our way in, we were greeted with a small smirk instead of a smile. We were asked if we speak Spanish because it was more confortable fo...


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    As we made our way in, we were greeted with a small smirk instead of a smile. We were asked if we speak Spanish because it was more confortable for Leo. We said, "OK" as Spanish is our second language, and by far his first language. After we chose the vehicle we wanted to purchase, it came down to talk about price. Now, being a salesman, you have to sell me a vehicle not play cashier. As time passed during our negotiations, he would become more and more upset. Banging his fist on the desk was a sign for us to leave. He took the keys of our personal vehicle that was being traded in and did not let us leave until we were satisfied with the sale. This made us have a very poor experience. It was his way or nothing. After 6 hours at the dealer, we received the vehicle completely dirty. When we told him, he wanted us to leave the vehicle there over the weekend. After having such excitement on our new purchase, we were left with disappointment. We do recommend the dealer for having a wide selection of vehicles, but be aware of the poor sales experience you will have. At the end we did purchase a vehicle and we are very satisfied with it.

    Does recommend this dealer

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  • Excellent Salesman
    June 22, 2017

    I would like to take a moment and Congratulate your fine establishment in having an Excellent Salesman to assist me in purchasing my latest vehicl...


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    I would like to take a moment and Congratulate your fine establishment in having an Excellent Salesman to assist me in purchasing my latest vehicle. This is the second Brand New vehicle I have purchased from Miami Lakes Auto Mall in just under 5 years with the same Salesman. The Salesman I'am referring to is Jose Estol. He is a Gentleman and a xxxx of a Salesman. He assisted me on my first purchase and I was very impressed with him and that's why I decided to return to your establishment to purchase again when my plans were to go with a much different brand vehicle other than Chevrolet. He and the impression he gave made a xxxx of an impact. He is very knowledgeable and very patient. He answered each and every question and paid very close attention to detail. I happen to be a General Manager myself of a Multi Million Dollar corporation and I have to say it is extremely difficult to find such competent, intelligent, out going people to deal with the public. This gentleman is a credit to your company and an Asset on your Sales Force!! I know Mr. Jose Estol will have much continued success!! All he has to do is continue to serve his customers the way he is doing and the repeat business will continue coming in through your doors just as I plan to by a third Brand New vehicle from Mr. Jose Estol in the near future. My Thanks and Cheers to Jose Estol who has made both my purchases a delight at Miami Lakes Auto Mall.

    Does recommend this dealer

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  • The best advisor ever, future manager for sure.
    June 20, 2017

    Great advisor detail and explanation. Emphatise with the customer and treatment as if he were the dealer owner. Fast turn around, they washed m...


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    Great advisor detail and explanation. Emphatise with the customer and treatment as if he were the dealer owner. Fast turn around, they washed my truck as well, very good detail.

    Does recommend this dealer
    Came in for service or repair

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  • Awesome Staff
    June 19, 2017

    Very helpful, and I was very pleased with my car!! Best place to shop for a car, will go back to buy again!! Thank you for making my deal come true


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    Very helpful, and I was very pleased with my car!! Best place to shop for a car, will go back to buy again!! Thank you for making my deal come true

    Does recommend this dealer

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  • Shopping for a New Car at Miami Lakes Auto Mall

    My salesman, Rolly was patient a cordial and attentive. I did not feel constricted or pressed to make a deal. I was satisfied with my purchase th...


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    My salesman, Rolly was patient a cordial and attentive. I did not feel constricted or pressed to make a deal. I was satisfied with my purchase the night I left the dealer because I always wanted a great car and a Chevrolet equinox, a US made car was my number one choice.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Deal
    June 12, 2017

    Yerson, was very helpful, friendly and knowledgeable, I was pleased on how the transaction went. Yerson explained to me every detail of the transa...


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    Yerson, was very helpful, friendly and knowledgeable, I was pleased on how the transaction went. Yerson explained to me every detail of the transaction J. Orozco

    Does recommend this dealer

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  • the best sales person
    June 10, 2017

    we were window shopping at the dealer and Jesus Reyes came to us and 5 minutes later we were talking like friends ,he understand right away what w...


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    we were window shopping at the dealer and Jesus Reyes came to us and 5 minutes later we were talking like friends ,he understand right away what we need and went to the back of the dealer and brought a car that wasn't even listed and that was exactly what we were looking for WE BOUGTH IT RIGHT AWAY thank Jesus Reyes you are the best .Milton Acosta

    Does recommend this dealer

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  • Very ezperienced and very patient sales persons.
    June 10, 2017

    The whole staff was very caring as well as helpful in all faces of transaction. I would recommend the dealer to everyone. love the Chevy... and it...


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    The whole staff was very caring as well as helpful in all faces of transaction. I would recommend the dealer to everyone. love the Chevy... and it rides great. Thanks to all involved!!!!!

    Does recommend this dealer

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