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I just purchase a 2015 Honda Pilot from Community Honda. The salesman was Dan Castorena. This was absolutely the BEST experience I've ever had in purchasing... a car. Even the dreaded "Paperwork Guy" was great. I can't speak for the other salespersons, but I can state emphatically that Dan was Wonderful. He was also very knowledgeable about the Pilot and explained everything to us in great detail. Even after the deal was closed and we had the car, Dan was more than willing spend as much time necessary to teach us anything we needed to know about the car and told us to feel free to come back at any time we had any questions whatsoever. Dan wasn't the only one we dealt with, everyone was very pleasant and couldn't be more helpful ... and there was absolutely no pressure at all. Naturally, I highly recommend this dealer and especially suggest you ask for Dan
I made the purchace on after communicating with the dealer about 2016 Honda Pilot and they did not give me all the requested information before hand for... me to make a better buying decision as the car had more scratches and cosmetic deficits as they stated. Moreover, the car was not detailed or washed although we notified the dealer about our visit before hand and they stated the reason being is some dealer personnel was using the car so the outside was dirty and the interior had smoke ash and coffee spells. Furthermore, we signed the initial agreement at 6 pm but did not leave the lot until 3 hours later where I was waiting for the financial manager to finalize the sale in only minutes ( waiting time approached 3 hour). Finally, when I received the car, the dealer did not provide thefloor mats and the salesman was reluctant to check or investigate it. Get the car if it checks out but don’t expect a great service.
Moe, I apologize for the wait time on delivery. We have added personnel to alleviate the situation in the future. Please contact Joe Vanerio at 708-...364-2610 if you have further concerns. We appreciate your business & we hope you enjoy your Pilot.
My experience was the best I???ve ever had. Corey is by far the best car sales associate I???ve had the pleasure of working with.
We're so happy to learn your experience at our dealership was the best! Thank you so much for your review and congratulations on your purchase.
This was overall the best experience I???ve had when purchasing a new vehicle. Terry Keenan and his team were outstanding. Will be recommending Community... Honda to all.
Congratulations on your purchase! Thank you for your kind review and for recognizing the great service you received from our team.
Excellent service I thought I was the VIP like the president of United States would recommend Community Honda to anybody who would like to buy a Honda
We're very excited to hear you received exceptional service at our dealership! Thank you for taking the time to leave a review and we look forward to ...seeing you again.
Great service. Very well informed staff. Quick turnaround on work will definitely recommend to friends. Left with the confidence that staff will answer... any further concerns
We're very happy to hear your service experience was a great one! Thank you for your review and we look forward to welcoming you again in the future.
Honda staff are absolutely amazing! Bobby offered to find someone to drive me home when he saw I didn???t have a ride. Repairs to me vehicle were done... in a timely manner.
We're very happy to hear your experience was a great one! Thank you for taking the time to leave us this wonderful review.
Community Honda not only takes care of your vehicle but they do it in a timely manner. Keep it up boys and girls. I will continue to have my vehicle serviced... their.
We're happy to hear you will continue to allow us to provide you with great service! Thank you so much for your review.
Business Development Center Manager
Very smooth operation. By far the best service department I???ve encountered in all my years of buying cars. Excellent communication. I would definitely... recommend this service to everyone.
Thank you so much for that high praise, we really appreciate your review!
We know that we always get the best service with Greg! He has been the main reason we bring the car in to the dealership!
Thank you so much for your kind review and for recognizing our team, we really appreciate it!