Reviews

Average Ratings

4.7
141 lifetime reviews.
  • Truly Exceptional Experience

    The best Infiniti dealership is South Florida. Truly Exceptional car buying experience as well as an awesome team of dedicated service advisors (T...

    Dealer Response

    Hi there - Thanks for sharing your experience. Our team strives for excellent customer service and will be thrilled to hear your compliments. We a...


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    The best Infiniti dealership is South Florida. Truly Exceptional car buying experience as well as an awesome team of dedicated service advisors (Toni Hew is the best), who do their utmost to ensure customer satisfaction.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hi there - Thanks for sharing your experience. Our team strives for excellent customer service and will be thrilled to hear your compliments. We appreciate your business and hope to see you again soon!


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  • Great dealership

    Steve Samson my service consultant made my stay at sawgrass great . He explained what had to be repaired and my options.


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    Steve Samson my service consultant made my stay at sawgrass great . He explained what had to be repaired and my options.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Won't honor the advertised price. Hidden markups

    I offered them the price they were asking and they wouldn't sell me the car. I called 5 times. Talked to sales person and used car manager. Said t...


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    I offered them the price they were asking and they wouldn't sell me the car. I called 5 times. Talked to sales person and used car manager. Said they would do it but would send me bill of sale. Didn't disclose markups above posted price. I got tired of following up to try to see the total bill before I wired money. Ended up buying same car for slightly more money

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Satisfied

    Satisfied customer with the quality of service and on time with no waiting I was able to get a loaner while my car was being service

    Dealer Response

    Hi Mark, I'm glad you gave us a shot! You can always count on us when you need dependable service. We appreciate your business and hope to see you...


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    Satisfied customer with the quality of service and on time with no waiting I was able to get a loaner while my car was being service

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mark, I'm glad you gave us a shot! You can always count on us when you need dependable service. We appreciate your business and hope to see you again soon!


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  • Incredible service !!

    Once again i had an incredible experience with the folks at infinity insurance ! I actually did paperwork online , Showed up Signed all the docu...

    Dealer Response

    Hi Tim, we appreciate your business and look forward to seeing you again in the future!


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    Once again i had an incredible experience with the folks at infinity insurance ! I actually did paperwork online , Showed up Signed all the documents and drove off in less then an hour ! Love infinity !

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Tim, we appreciate your business and look forward to seeing you again in the future!


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  • Car maintenance

    I just bought my car about a week ago and I had to take it in for some little recalls and issues and Toni helped me. She was great ¿ very knowledg...

    Dealer Response

    Hi there, I am glad to hear you had such a great experience with us. I appreciate your recommendation and we hope to work with you again in the fu...


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    I just bought my car about a week ago and I had to take it in for some little recalls and issues and Toni helped me. She was great ¿ very knowledgeable and kind

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, I am glad to hear you had such a great experience with us. I appreciate your recommendation and we hope to work with you again in the future.


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  • 2017 QX-60 Purchase

    Pierre made the the purchase of a new car easy and was a true professional. We got exactly what we were promised. The entire staff was great.

    Dealer Response

    Hi there, thanks for sharing your experience. We appreciate your business and look forward to seeing you again soon!


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    Pierre made the the purchase of a new car easy and was a true professional. We got exactly what we were promised. The entire staff was great.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, thanks for sharing your experience. We appreciate your business and look forward to seeing you again soon!


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  • Best Price, Amazing service, Awsome Vehicle.

    11/15/2016 Amazing experience, amazing vehicles, I've returned for the 3rd time, and I am a 20 year experienced sales person. My very first time ...

    Dealer Response

    Hi Liz, thanks for sharing your experience. You were in great hands with Pierre. He works hard and will be thrilled to hear your compliments. Hone...


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    11/15/2016 Amazing experience, amazing vehicles, I've returned for the 3rd time, and I am a 20 year experienced sales person. My very first time in Saw Grass Infiniti was after visiting 2 other dealers to get the price I needed on an QX70. After the 3rd day of all day haggling with my 6 year old daughter with me, I took my lowest worked out offer from these dealers to Pierre at Sawgrass Infiniti. Without him seeing my previous written offers from other dealers, his start price was already lower than the ones that took me all day to get. Sheesh!!!! I I haven't been able to beat his prices lol, so now I just don't even try. He calls days after I'm gone to make sure I'm happy with my purchase, always returns calls immediately if for some reason he doesn't answer, which he always does. I'm just really lucky to have found a good dealer, an outstanding, selfless, competent sales person, the sweetest service rep (Danny), and above all, a vehicle that blows my mind. I love everything about my cars. I have 2 at the time

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Liz, thanks for sharing your experience. You were in great hands with Pierre. He works hard and will be thrilled to hear your compliments. Honest and thorough service is what we aim to provide. I appreciate your recommendation and we hope to work with you again in the future. Thank you for the five-star rating!


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  • Sawgrass Infinity Service

    Every time I need to service my Infinity car I always call Miss Tony Gaye from the Sawgrass Infinity to schedule my appointments for my car servic...

    Dealer Response

    Hi Yasmina, thank you for taking the time to post a review of our service department! I'm glad to hear the visit went well. We look forward to tak...


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    Every time I need to service my Infinity car I always call Miss Tony Gaye from the Sawgrass Infinity to schedule my appointments for my car services. I always look for her because her level of professionalism is extremely high, she has always make all of my car service needs very smooth and easy therefor I highly recommend her if you own an infinity car and need service please don't hesitate to call Sawgrass Infinity and ask for Miss Tony Gaye. Thank you Miss Tony Gaye for all your help and support during our service visits at Sawgrass Infinity service department. Sincerely, Yasmina and Perdro Amaro

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Yasmina, thank you for taking the time to post a review of our service department! I'm glad to hear the visit went well. We look forward to taking care of your service needs in the future! Thank you again for your business!


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  • Greg V

    I had the best experience leasing a car with Sawgrass Infiniti. The entire process was pleasant, from my salesperson Pierre to the business manage...

    Dealer Response

    Hi Greg- We are glad to hear you had such a great experience with us. Honest and thorough service is what we aim to provide. We appreciate your bu...


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    I had the best experience leasing a car with Sawgrass Infiniti. The entire process was pleasant, from my salesperson Pierre to the business manager John. I only wish I went to Sawgrass Infiniti for my prior car purchases. Thanks Sawgrass.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Greg- We are glad to hear you had such a great experience with us. Honest and thorough service is what we aim to provide. We appreciate your business and hope to see you again soon!


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