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Mercedes-Benz of Coral Gables

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 5:00 PM
Service 8:00 AM - 5:00 PM

Mercedes-Benz of Coral Gables Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2002

Mercedes-Benz of Coral Gables is a Bill Ussery Motors Company. Since 1953, the family-owned Coral Gables dealership has a reputation for providing excellent service to the South Florida community.

...


Mercedes-Benz of Coral Gables is a 2012 & 2013 recipient of the Mercedes-Benz BEST OF THE BEST Dealer Recognition Award!

"60 Years of Luxury Mercedes-Benz Service and Sales"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
3546 lifetime reviews. Includes reviews of Mercedes-Benz of Coral Gables from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 12, 2019

    From the moment you walk in the door Peter's authentic smile an honest character is why Peter is the person I choose and my family and friends choose as... well. Funny whenever I bring up Mercedes Benz everyone in town knows Peter by his first name. Thank you Peter your valuable to the brand and the dealership.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Jose it is my pleasure always to take care of you, your family and friends and yes we are family.Happy Holidays


    Worked with:
    Peter Warwar

    Brand Ambassador

    (5.0) 278 reviews

  • 5.0 out of 5
    December 7, 2019

    Always go to see Dave when I need my car serviced. Dave is knowledgeable, courteous and a pleasure to work with. He always makes sure that I know what... is happening with my car, and that when I leave the dealership, I am totally satisfied with the service received. You cannot ask for more!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so glad to hear that. We agree that Dave is great and will be sure to pass along your feedback. If you ever need anything else, please do not ...hesitate to reach out.


    Worked with:
    Dave Gossett

    Service Ambassador / Assistant Service Manager

    (5.0) 81 reviews

  • 5.0 out of 5
    December 6, 2019

    Jesus was amazing - great part of a great team to include Ariel and Juan in sales. Amazing customer service and very easy to deal with.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so glad to hear that. We agree that Jesus is great and will be sure to pass along your feedback. If you ever need anything else, please do not... hesitate to reach out.


    Worked with:
    Ariel Manso

    Sales Representative

    (5.0) 40 reviews

    Juan Gonzalez

    Sales Manager

    (5.0) 37 reviews

  • 5.0 out of 5
    December 6, 2019

    Was not a smooth transition due to some vehicle issues but was handle in a professional manner and quickly. Thank you Mercedes coral gables team.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, David. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us wit...h your business!

  • 5.0 out of 5
    December 5, 2019

    It is amazing that given the number of visits I have made to MBCG over the course of my 3-yr lease, I have yet to have an experience that was less than... excellent, thanks to Dave Gossett, my service advisor. Once again, I was greeted by friendly courteous employees at every point of my visit, and I was "in and out" driving a loaner vehicle within 10 minutes of my arrival! One would think in a 3-yr period I would encounter at least one lapse; at least one visit in which the service was not exceptional. But that has never happened, and yesterday was another excellent experience. The repair was completed timely, my car returned to me immaculately clean with a cold bottle of water waiting for me, and I again drove off a very satisfied customer. My next car will be another Mercedes, and a significant part of that decision is based upon Dave and this dealership. In short, I can't imagine losing this exceptional service, which significantly enhances the enjoyment of a superb luxury vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so glad to hear that. We agree that Dave is great and will be sure to pass along your feedback. If you ever need anything else, please do not ...hesitate to reach out.


    Worked with:
    Dave Gossett

    Service Ambassador / Assistant Service Manager

    (5.0) 81 reviews

  • 5.0 out of 5
    December 5, 2019

    I live in Sunny Isles and so Coral Gables is not convenient for repairs (as opposed to Ft. Lauderdale, Coconut Creek), however, for the past 2 years I... have only done servicing at Coral Gables because it is exceptional service, and wonderful professional representatives. I have bought previous Mercedes at other dealerships, and now would only buy in Coral Gables.

    5.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Joel. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with... your business!

  • 5.0 out of 5
    December 4, 2019

    My Car was towed for gas fumes leaking out of the car, pretty new 2017 c 300 coupe. Staff over the phone is very friendly and professional, they informed... me about updates on my car and had a great positive energy. Mercedes are the best and it shows at Mercedes of Coral gables 👌🏽 Rosie Ruiz has been helping me for the service and I don't have a worry that my cars in her hands! Thanks Mercedes of Coral Gables 👌🏽

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your ...business!

  • 5.0 out of 5
    December 4, 2019

    Salesman went out of his way to get terms of a deal acceptable to us. We appreciate that effort and the cooperation of the sales manager.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your ...business!


    Worked with:
    Joe Baracaldo

    Sales Representative

    (5.0) 38 reviews

    Hector Brito

    Sales Manager

    (4.9) 83 reviews

    Miles Charlton

    Sales Representative

    NOT RATED

  • 5.0 out of 5
    December 4, 2019

    I wanted to Mr. Jorge Quevedo for his patience and outstanding customer service during my vehicle search. I was looking for a secondary vehicle and shopped... around with Audi, BMW, and Mercedes Benz. The professionalism that he exhibited and vast product knowledge really helped me in my search. His pre-purchase and post-purchase support made the difference, and I am sincerely appreciative of all that he and the dealership have done to make my experience at Mercedes Benz of Coral Gables one to remember. I will definitely refer Mr. Quevedo and your dealership to anyone that is looking for a luxury automobile as I know that they will be in excellent hands. Please pass on this email to the dealer leadership so that they are aware of my appreciation.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We are so glad to hear that. We agree that Jorge is great and will be sure to pass along your feedback. If you ever need anything else, please do not... hesitate to reach out.


    Worked with:
    Jorge Quevedo

    Sales Representative

    (5.0) 37 reviews

  • 5.0 out of 5
    December 3, 2019

    Always a pleasure to deal with Peter. Car was in pristine condition and we were taught how to use all the new features. We were in and out in less than... an hour.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your kind words. Always my pleasure to serve your family.


    Worked with:
    Peter Warwar

    Brand Ambassador

    (5.0) 278 reviews

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