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Reviews

Average Ratings

4.6
229 lifetime reviews. Includes reviews of Honda of Thousand Oaks from DealerRater.com
  • what an operation !!!!!!!!!!!!

    Forget every bad thing you have ever experienced at another dealership.From my first contact with Paul Bromley to the final handshake goodbye,we w...

    Dealer Response

    Hello! We are so very pleased to hear about your experience with Paul and our dealership. We at Honda of Thousand Oaks strive for excellent custom...


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    Forget every bad thing you have ever experienced at another dealership.From my first contact with Paul Bromley to the final handshake goodbye,we were treated like human beings and not cattle like at other dealerships, in the area. We stated what we needed and less than 30 minutes later we were signing documents, and 15 minutes later we were given a thorough demo of every item in the car. Not a stone unturned. Our hat is off to Paul and a big thank you to Kevin Wildman, the sales manager.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello! We are so very pleased to hear about your experience with Paul and our dealership. We at Honda of Thousand Oaks strive for excellent customer service everyday and truly want to make all our customers feel like family. Please do not hesitate to let us know if there is anything we can assist you with in the future.


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  • Outstanding

    Purchased a new CRV here. Dealership is immaculate. The cleanest most well maintained I've ever seen. We worked with Favio Costin on our purchase...


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    Purchased a new CRV here. Dealership is immaculate. The cleanest most well maintained I've ever seen. We worked with Favio Costin on our purchase. Nothing short of outstanding! He let us know if the car was available and made the purchase the smoothest we have experienced. Pricing was fair as well as the offer on a trade. He clearly explained all facets of the vehicle and the paperwork process was efficient. The buying experience was so good it has changed my wife's negative opinion about buying cars (maybe not a good thing?). I will be recommending Favio and the team at Thousand Oaks Honda to both family and friends. Thank You!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • New Car Purchase
    April 3, 2017

    Professional sales and finance assistance. Respectful of my wishes and style. Collaborative communications. The dealership signage is misleadin...


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    Professional sales and finance assistance. Respectful of my wishes and style. Collaborative communications. The dealership signage is misleading - it appears to be a used car only lot.

    Does recommend this dealer

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  • Excellent
    March 27, 2017

    Very happy with Honda thousand oaks dealer, efficient, service oriented, do their best to provide excellent customer care, and Joseph is a great s...


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    Very happy with Honda thousand oaks dealer, efficient, service oriented, do their best to provide excellent customer care, and Joseph is a great salesperson and an asset to your company. Would definitely return and recommend you to our friends and family.

    Does recommend this dealer

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  • They were awesome
    March 26, 2017

    the staff were very considerate and accommodating, we arrived in the morning and it only took about an hour to get the car ready. The staff offere...


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    the staff were very considerate and accommodating, we arrived in the morning and it only took about an hour to get the car ready. The staff offered us coffee and drinks while we waited.

    Does recommend this dealer

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  • New car
    March 20, 2017

    Ozzie is a good sales person.great service overall and am happy with my experience on the new car so am glad to recomend this dealer to any body ...


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    Ozzie is a good sales person.great service overall and am happy with my experience on the new car so am glad to recomend this dealer to any body ask for ne car.

    Does recommend this dealer

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  • Willie Burr: professional, thorough, and responsive
    March 15, 2017

    We have had good experiences getting both our Honda vehicles serviced at the Thousand Oaks Honda. Each service agent we have worked with seems pr...


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    We have had good experiences getting both our Honda vehicles serviced at the Thousand Oaks Honda. Each service agent we have worked with seems professional. I've worked with Willie now 4 times over the past few years and each time he impresses me as a professional, thorough, and responsive representative. He brings credit to the dealership and the service department. Very pleased with this Honda dealership and Willie Burr in particular. Thanks for the great work!

    Does recommend this dealer
    Came in for service or repair

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  • Best service!
    February 16, 2017

    We have 2 Honda vehicles that we always bring here for maintenance. We are very pleased with the quality of work done to our vehicles. Willie Bur...


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    We have 2 Honda vehicles that we always bring here for maintenance. We are very pleased with the quality of work done to our vehicles. Willie Burr provides the BEST customer service!

    Does recommend this dealer
    Came in for service or repair

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  • Willie Burr is the Man!
    February 7, 2017

    Mr. Willie Burr is a real credit to Honda of Thosand Oaks. Every time I have worked with him - as well as the other service reps - I have encount...


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    Mr. Willie Burr is a real credit to Honda of Thosand Oaks. Every time I have worked with him - as well as the other service reps - I have encountered engaged, helpful and kind sevice. But Willie Burr brings customer service to a higher level. Thanks for your help with my 2009 Honda Fit this morning! I look forward to my next positive experience with Honda of Thousand Oaks, California

    Does recommend this dealer
    Came in for service or repair

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  • Pre-owned

    Zamar very prompt and quick to follow-up with the vehicle information.


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    Zamar very prompt and quick to follow-up with the vehicle information.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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