Ford and Mazda of Orange

New 866-396-7105 Dealer Website
Used 866-263-4084 Email Dealer
Service 877-353-8823

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Sales 8:30 AM - 9:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:30 AM - 9:00 PM
Tue 8:30 AM - 9:00 PM
Wed 8:30 AM - 9:00 PM
Thu 8:30 AM - 9:00 PM
Fri 8:30 AM - 9:00 PM
Sat 8:30 AM - 9:00 PM
Sun 10:00 AM - 9:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 4:00 PM
Sun 10:30 AM - 4:00 PM
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Reviews

4.8
925 lifetime reviews.
  • Amazing service

    Javier Garzon was very helpful throughout the entire process! Very happy that he was the one to help me!


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    Javier Garzon was very helpful throughout the entire process! Very happy that he was the one to help me!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • worst experience ever....

    we walked in trying to get a new car... my sister is first time buyer so we had a co signer... the sales person was going to start with the paper ...

    Dealer Response

    Patricia, we are so disappointed to learn of this situation you have described. Our manager would really like to help turn your experience around....


    Show Full Review

    we walked in trying to get a new car... my sister is first time buyer so we had a co signer... the sales person was going to start with the paper work but all of sudden he stopped and started saying that they weren't going to qualify for the car that they wanted and started "giving advice" to my sister and my brother.... he even told them that he doent get pay to give advice but he was going to do so any ways...(fyi we didn't need your advice so you could've save it buddy) and then he called a guy from financing he started giving us advice as well... lol well at the end he asked my brother if they wanted a different car because the one he wanted they weren't going to qualify for my brother said no i don't like any other car so he said.... ok then let's not waste any more time.... to me and my sister those words were rude made us think that we were just wasting their time he started to apologize and started saying that's not what he had meant blah blah blah but guess what buddy what's done it's done.... buying a car is always hard and stressful but this was the worse experience ever... we basically got kicked out lol....to my opinion being a sales person you have to be aware that you're not always going to close a sale... and yeah it is a time wasted but you don't have to be so rude and say it... because at the end it's your job and if you don't want to waste your time maybe you shouldn't be a sales person.... so to who ever is reading this i'm going to give an advice lol... if you're not 100% sure you're buying a car here don't even bother to go in because they don't want to waste their time...

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Patricia, we are so disappointed to learn of this situation you have described. Our manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our manager at (888) 845-9214 to discuss what we can do to help.


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  • Rude sales negotiator!

    The sales person that took us for test drive is polite and helpful. However, the price negotiator was extremely rude and walked away from us half ...

    Dealer Response

    We regret that we could not reach an agreement on the vehicle you were interested in. If you?d like to discuss this matter with one of our staff m...


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    The sales person that took us for test drive is polite and helpful. However, the price negotiator was extremely rude and walked away from us half way through discussion because of our offering price that does not meet his expectation. i will not buy any car from this dealer!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We regret that we could not reach an agreement on the vehicle you were interested in. If you?d like to discuss this matter with one of our staff members, please give us a call at (888) 845-9214 at your earliest convenience. Thank you for your honest comments and we hope to hear from you soon.


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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2010

Come on in and take a test drive! We have a knowledgeable and committed sales staff with many years of experience that will satisfy all of your needs and with our extensive selection of Ford and Mazda models, we are confident we have the vehicle you have been looking for.

Ford of Orange and Mazda of Orange is the smart choice for your automotive needs.

We look forward to serving you!

"OC's Largest Ford Facility and OC's Newest Mazda Dealer!"