Reviews

Average Ratings

4.6
330 lifetime reviews.
  • Amazing service and very friendly environment.

    Such a great dealership to work with. Steve and his crew work extra hard to get you the car you want and the payments you want. Meg is excellent a...


    Show Full Review

    Such a great dealership to work with. Steve and his crew work extra hard to get you the car you want and the payments you want. Meg is excellent and this is the 3rd time I get a car here. Looking forward to working with them again when I come get the new Focus RS

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Excellent Service!

    Thank you for the excellent service and experience!


    Show Full Review

    Thank you for the excellent service and experience!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Nice people. No pressure. Semi-fast buying process

    Ariana was great. Quoted me an excellent lease rate and honored it when I got there. I shopped many Ford dealers and most were more and played g...


    Show Full Review

    Ariana was great. Quoted me an excellent lease rate and honored it when I got there. I shopped many Ford dealers and most were more and played games with tax and availability.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Service at autonation ford

    They are very friendly and helpful. They always go the extra mile to make sure you are taken care of. Greg has been my go to guy for service for m...


    Show Full Review

    They are very friendly and helpful. They always go the extra mile to make sure you are taken care of. Greg has been my go to guy for service for many years. I highly recommend him. Great customer service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Kept me in the loop. Very friendly.

    Customer waiting area could use a "spiff". The rest of the facility is nice. My service rep and the cashier were both VERY friendly. Got regular u...


    Show Full Review

    Customer waiting area could use a "spiff". The rest of the facility is nice. My service rep and the cashier were both VERY friendly. Got regular updates as promised while problem was diagnosed and plan of action was developed.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great

    Exelent the person was very helpful and answered all questions


    Show Full Review

    Exelent the person was very helpful and answered all questions

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Terrible

    The worst service experience you will ever know. No call backs on status, length of simple , basic repair took weeks when it should have been 1 day


    Show Full Review

    The worst service experience you will ever know. No call backs on status, length of simple , basic repair took weeks when it should have been 1 day

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Run!!! Find a different mechanic!!!

    Is there a zero star option? Even when making an appointment your car will be kept for days at a time. The only way to get updates is to call, o...


    Show Full Review

    Is there a zero star option? Even when making an appointment your car will be kept for days at a time. The only way to get updates is to call, over and over, and over. We have brought our cars in for recalls, they were kept for days and we had to fight for a rental car. Now our 2014 Escape is in the shop with leaking coolant (NOT ok in a car this new) and it's already been there 4 days and they haven't even diagnosed the problem yet, which means we are paying out of pocket for a rental. Luckily it's the $30/day Ford dealership rate, but still. I am paying $30/day for their incompetence. If anyone wants to buy a Ford Escape let me know! :)

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Won't honor ford coupons

    I made an appoint for an oil change and door latch recall a week in advance. Ford had sent me a coupon for a free oil change. This dealership woul...


    Show Full Review

    I made an appoint for an oil change and door latch recall a week in advance. Ford had sent me a coupon for a free oil change. This dealership would not take it, so I told them to just do the recall . The service guy tells me I have to leave my car for 3 days. Why didn't they mention this when they called me to confirm my appt. Left with nothing done. Never again @ Valencia Ford

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Feedback on My Recall Service

    I brought my car in for a recall notice and my car was returned with the issues fixed. I was very pleased with getting my car back in working order.


    Show Full Review

    I brought my car in for a recall notice and my car was returned with the issues fixed. I was very pleased with getting my car back in working order.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review