Reviews
Had a great experience buying my car with Camilo Pineiro
Had a great experience buying my car with Camilo Pineiro he was professional, helpful, and made the process smooth and stress-free. Highly recommend!
Had a great experience buying my car with Camilo Pineiro
Had a great experience buying my car with Camilo Pineiro he was professional, helpful, and made the process smooth and stress-free. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We have worked with Mike in the past and will continue to
We have worked with Mike in the past and will continue to deal with him. He’s very professional and knowledgeable a complete pleasure to deal with!!!
We have worked with Mike in the past and will continue to
We have worked with Mike in the past and will continue to deal with him. He’s very professional and knowledgeable a complete pleasure to deal with!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!
Yaris Martinez is patient & so sweet !
Yaris Martinez is patient & so sweet ! I would recommend him to the world if I could! From the 1st initial phone call, he wasn’t like your regular sales guy. He wasn’t overbearing & every time we spoke he allowed me to share with him what I felt was right for me. It wasn’t all about a “SALE” which is what I admire MOST of him. He was ALWAYS open & honest with all my questions. Being that this was my 1st time walking into a dealership, he included me in EVERYTHING. I didn’t feel one bit as if numbers were being thrown at me & I was overwhelmed. I’m so very happy with Yaris & how smoothly he made the process for me !
Yaris Martinez is patient & so sweet !
Yaris Martinez is patient & so sweet ! I would recommend him to the world if I could! From the 1st initial phone call, he wasn’t like your regular sales guy. He wasn’t overbearing & every time we spoke he allowed me to share with him what I felt was right for me. It wasn’t all about a “SALE” which is what I admire MOST of him. He was ALWAYS open & honest with all my questions. Being that this was my 1st time walking into a dealership, he included me in EVERYTHING. I didn’t feel one bit as if numbers were being thrown at me & I was overwhelmed. I’m so very happy with Yaris & how smoothly he made the process for me !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!
Mike Castro worked with me to understand what I wanted
Mike Castro worked with me to understand what I wanted and where I was willing to be financially. Toll a bit of work and back and forth, but he made it happen.
Mike Castro worked with me to understand what I wanted
Mike Castro worked with me to understand what I wanted and where I was willing to be financially. Toll a bit of work and back and forth, but he made it happen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!
Douglas Wagner was our sales person and went far and
Douglas Wagner was our sales person and went far and beyond to find us the car we were looking for. Kept in regular contact about when the car would come in.
Douglas Wagner was our sales person and went far and
Douglas Wagner was our sales person and went far and beyond to find us the car we were looking for. Kept in regular contact about when the car would come in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!
What a great buying experience with my sales rep Emanuel
What a great buying experience with my sales rep Emanuel Fernandez! He made the entire process completely pain free, and was very helpful! Sales Manager was great as well ! Straightforward and concise . Easiest and smoothest car buying experience ever! And I LOVE my Tiguan! Very satisfied customer. Thank you!
What a great buying experience with my sales rep Emanuel
What a great buying experience with my sales rep Emanuel Fernandez! He made the entire process completely pain free, and was very helpful! Sales Manager was great as well ! Straightforward and concise . Easiest and smoothest car buying experience ever! And I LOVE my Tiguan! Very satisfied customer. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
Anthony Delgado, is one of the best salesman that I’ve
Anthony Delgado, is one of the best salesman that I’ve had the pleasure of meeting. He works very hard to meet the needs that are at hand. I appreciate his willingness and dedication to his work. It says a lot about him! Thanks
Anthony Delgado, is one of the best salesman that I’ve
Anthony Delgado, is one of the best salesman that I’ve had the pleasure of meeting. He works very hard to meet the needs that are at hand. I appreciate his willingness and dedication to his work. It says a lot about him! Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to submit a review, we really appreciate it!
Excelente el servicio.
Excelente el servicio. Yaris Martínez Is the best. Muy amable y atento. Gracias por la ayuda de la compra del auto. Sin dudas recomiendo a Yaris Martínez
Excelente el servicio.
Excelente el servicio. Yaris Martínez Is the best. Muy amable y atento. Gracias por la ayuda de la compra del auto. Sin dudas recomiendo a Yaris Martínez
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
My salesman was Emanuel Fernandez.
My salesman was Emanuel Fernandez. He was very knowledgeable and quick to get back with me if I didn’t reach him by phone when I called. Any questions I had he had the answers. I felt like my business was truly appreciated and that was refreshing compared to some dealerships I have dealt with before.
My salesman was Emanuel Fernandez.
My salesman was Emanuel Fernandez. He was very knowledgeable and quick to get back with me if I didn’t reach him by phone when I called. Any questions I had he had the answers. I felt like my business was truly appreciated and that was refreshing compared to some dealerships I have dealt with before.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
This is the best that I could put at this time.
This is the best that I could put at this time. Schumacher has been in possession of my car for a seventh day now. When I can speak to someone I am told that they are still trouble shooting and they cannot figure out what is wrong with it. I receive no call backs from my service manager. I went through their phone system to try to get a hold of someone who can tell me something. A guess at how long this may be. They may not care, but my rental car bill is getting pretty high. Going through the phone system, when you try to get to service I was hung up on three times. I finally got an operator. I told her that I assumed that my service manager was not working because I was not receiving return phone calls. I was assured that she was in fact on site. I was told that a message would be delivered to my contact or a supervisor as an urgent issue. I'm waiting. UPDATE; I received a call back from my urgent message 3 hours and 8 minutes later. I was informed that they cannot do a proper check on my system because the I need a new battery and they are not getting enough power to properly trouble shoot the issue. So... on day 8 of them having my car, I am told that I need to pay $650 for a new battery or then cannot properly investigate what the problem is. Can I put a negative one star?
This is the best that I could put at this time.
This is the best that I could put at this time. Schumacher has been in possession of my car for a seventh day now. When I can speak to someone I am told that they are still trouble shooting and they cannot figure out what is wrong with it. I receive no call backs from my service manager. I went through their phone system to try to get a hold of someone who can tell me something. A guess at how long this may be. They may not care, but my rental car bill is getting pretty high. Going through the phone system, when you try to get to service I was hung up on three times. I finally got an operator. I told her that I assumed that my service manager was not working because I was not receiving return phone calls. I was assured that she was in fact on site. I was told that a message would be delivered to my contact or a supervisor as an urgent issue. I'm waiting. UPDATE; I received a call back from my urgent message 3 hours and 8 minutes later. I was informed that they cannot do a proper check on my system because the I need a new battery and they are not getting enough power to properly trouble shoot the issue. So... on day 8 of them having my car, I am told that I need to pay $650 for a new battery or then cannot properly investigate what the problem is. Can I put a negative one star?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Apologies for any inconvenience caused during your recent visit. We appreciate your feedback and will work to improve our service. Thank you for sharing your experience.