Napleton's Northlake Chrysler Jeep Dodge RAM

Reviews

Average Ratings

4.5
503 lifetime reviews. Includes reviews of Napleton's Northlake Chrysler Jeep Dodge RAM from DealerRater.com
  • Update on previous review

    After about a month of trying to contact the GM, it was finally done. They ended up sending me a check for the amount that was needed to fix the c...


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    After about a month of trying to contact the GM, it was finally done. They ended up sending me a check for the amount that was needed to fix the car. Their sales managers could use a little training in following through with getting messages to others. All in all my issue was resolved. Thank you

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Perfect ride for me
    September 7, 2017

    I found my perfect car at Northlake CJD. My friends and family complemented me a lot for the choice I made. When I got there Mimi the receptionis...


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    I found my perfect car at Northlake CJD. My friends and family complemented me a lot for the choice I made. When I got there Mimi the receptionist greeted me with a welcoming smile, I felt at ease instantly. That really smoothed out the process. Thank you Mimi keep on smiling.

    Does recommend this dealer

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  • Good prices

    I love the deal I got on my car, but I love the more. From the moment I went in the receptionist Mimi made me feel like I was in the right place...

    Dealer Response

    We're glad to hear our Staff took such great care of you, Aaron D! We hope we can continue to be of service to you down the road!


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    I love the deal I got on my car, but I love the more. From the moment I went in the receptionist Mimi made me feel like I was in the right place and my feelings were right. I got myself a great deal and a great car. Thank you all

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're glad to hear our Staff took such great care of you, Aaron D! We hope we can continue to be of service to you down the road!


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  • Excellent customer service

    Northlake CJD knows how to treat their customers. Start with the receptionist Mimi, she welcomed me with a pleasant greeting and a smile. My sales...

    Dealer Response

    We're glad to hear our Staff took such great care of you, Elliot! We hope we can continue to be of service to you down the road!


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    Northlake CJD knows how to treat their customers. Start with the receptionist Mimi, she welcomed me with a pleasant greeting and a smile. My salesman were very attentive and supportive.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're glad to hear our Staff took such great care of you, Elliot! We hope we can continue to be of service to you down the road!


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  • Thank you

    Thank you to all the staffs at Northlake CJD specially Mimi the receptionist who got me a great salesman to help me get my new car.

    Dealer Response

    Johnathan S, we are so pleased you enjoyed your visit to Napleton's Northlake CDJR!


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    Thank you to all the staffs at Northlake CJD specially Mimi the receptionist who got me a great salesman to help me get my new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Johnathan S, we are so pleased you enjoyed your visit to Napleton's Northlake CDJR!


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  • Wonderful people

    The people there are wonderful and they are all so helpful. Mimi welcomed me in such way that made feel comfortable. The she proceeded to paired m...

    Dealer Response

    Congratulations on your new car, James! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!


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    The people there are wonderful and they are all so helpful. Mimi welcomed me in such way that made feel comfortable. The she proceeded to paired me with the perfect salesman for in my opinion. I happy the outcome and I love my new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations on your new car, James! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!


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  • Great place to buy a car

    This dealership is awesome. Their prices and customer service are amazing. The first person I met was Mimi, she was very kind and loving to me an...


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    This dealership is awesome. Their prices and customer service are amazing. The first person I met was Mimi, she was very kind and loving to me and my family. She was very helpful throughout the whole time I was there. Thanks Mimi

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Loving receptionist

    Was looking for a wrangler, I went to Napleton CJD on Northlake. Best decision ever. The receptionist Mimi welcomed me with a greeting and got th...

    Dealer Response

    Hi Binito A, thank you for taking the time to leave a review for us at Napleton's Northlake CDJR. We're happy we could meet your expectations!


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    Was looking for a wrangler, I went to Napleton CJD on Northlake. Best decision ever. The receptionist Mimi welcomed me with a greeting and got the right salesman.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Binito A, thank you for taking the time to leave a review for us at Napleton's Northlake CDJR. We're happy we could meet your expectations!


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  • Happiest receptionist ever

    Went in with my wife and was greeted by the most happiest receptionist ever. Mimi greeted me and my wife with such a beautiful smile and offered u...


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    Went in with my wife and was greeted by the most happiest receptionist ever. Mimi greeted me and my wife with such a beautiful smile and offered us assistant right away. Keep on smiling MImi ¿

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • The Best
    September 4, 2017

    My wife and I visited several dealerships, prior to stopping by. I had given up looking but on our way home my wife insisted we pull in. Met James...


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    My wife and I visited several dealerships, prior to stopping by. I had given up looking but on our way home my wife insisted we pull in. Met James our salesperson told him about our bad experience at the other dealerships we visited. Immediately he went to work and found what we were looking for and the price we wanted. I arrived frustrated and beat down, I left satisfied and will tell anyone and everyone to shop here before they go anywhere else. My future purchases will be with this dealer and sales staff.

    Does recommend this dealer

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