Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
468 lifetime reviews.
  • Great Experience!

    My wife and I recently bought a new 2016 Lexus RX-350 from Lexus of Palm Beach. The entire experience, from the moment we walked in, was enjoyable...


    Show Full Review

    My wife and I recently bought a new 2016 Lexus RX-350 from Lexus of Palm Beach. The entire experience, from the moment we walked in, was enjoyable which is not always the case when car shopping. The dealership itself is amazing; there's even a cafe staffed by a lady who makes complimentary pancakes and waffles fresh to order! Our salesman, Jim Riter, was a pleasure to deal with. He showed us several models, different colors and features, while being patient as we went back and forth between ourselves deciding which model was right for us. Once we made our decision, he moved us quickly through the buying process. We had a budget in mind and Jim, with some help from the sales director, Ann, was able to get us in the vehicle we really wanted and tweak the numbers until we were satisfied. We rate Lexus of Palm Beach and our new RX350 a perfect 5 out of 5 stars!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

    Hide Full Review
  • Master

    Very please with dealership. Friendly people and clean waiting room


    Show Full Review

    Very please with dealership. Friendly people and clean waiting room

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Bought a 2016 lexus nx200t

    Great buying experience, everyone very professional and friendly. Marc/Rich/Susan and Alex were very helpful. The dealer is far from my house but ...


    Show Full Review

    Great buying experience, everyone very professional and friendly. Marc/Rich/Susan and Alex were very helpful. The dealer is far from my house but it was worth the drive!! My wife is super happy with her new lexus. Would recommend this dealer to anyone in the market for a car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Service Experience

    Overall it was a good experience having my 15,000 mile service done on my 13,500 mile Lexus ES300h. My only question is why it took almost two ho...


    Show Full Review

    Overall it was a good experience having my 15,000 mile service done on my 13,500 mile Lexus ES300h. My only question is why it took almost two hours for a job, I was told, would take one hour to one and a half? When I went to check it was done. I had not been called.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Lexus of Palm Beaches: Salesperson Ray Maestre

    The easiest, fastest and superb service is all due to my Sales Consultant, Ray Maestre. Ray knew exactly what I was looking for in a vehicle for m...


    Show Full Review

    The easiest, fastest and superb service is all due to my Sales Consultant, Ray Maestre. Ray knew exactly what I was looking for in a vehicle for myself. He educated me regarding the technical make- up of the CT 200h and how this affects the car's maneuverability, gas mileage, and safety. He gave me all the time to drive it and explain all the benefits of owning the car. My decision to switch from being a Buick buyer for 15 years to a Lexus owner today is all due to the knowledge and personal service I received from Ray Maestre.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Service at Lexus of Palm Beach

    I was given a brand new loaner while service was done which took over a week. Service advisor could not have been nicer or better!


    Show Full Review

    I was given a brand new loaner while service was done which took over a week. Service advisor could not have been nicer or better!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Excellent Service at Lexus of Palm Beach!

    I got there 30 minutes early figuring that I would enjoy a cup of coffee and wait to be called for my 9:30 appt. To my surprise the service depart...


    Show Full Review

    I got there 30 minutes early figuring that I would enjoy a cup of coffee and wait to be called for my 9:30 appt. To my surprise the service department was not as busy as they usually are and I was taken care of ASAP. I was in and out within 1 hour. That was a nice way to start my day!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • New Car at Lexus of Palm Beach

    I had a wonderful experience at Lexus of Palm Beach. Annette was really knowledgeable and professional and made the car buying experience extreme...


    Show Full Review

    I had a wonderful experience at Lexus of Palm Beach. Annette was really knowledgeable and professional and made the car buying experience extremely pleasant. We are extremely pleased with our new Lexus and had a great experience at Lexus of Palm Beach

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • My Lexus Experience

    Francesca was very professional as well as friendly. This was not my first experience with Francesca, she was the same as the first time, althoug...


    Show Full Review

    Francesca was very professional as well as friendly. This was not my first experience with Francesca, she was the same as the first time, although she was extremely busy with other customers. She made sure that I understood everything that was being done in my behalf. I will not go anywhere else to maintain my Lexus. Excellent job Francesca. Also, shout out to Alex Q. in Finance who helped me with my warranty. Excellent as well. When I decide to buy another Lexus for my son, I will go to Alex.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Francesca Schintu

    Francesca is a dream agent. She has always been extremely hard working and will go out of her way to make things work .


    Show Full Review

    Francesca is a dream agent. She has always been extremely hard working and will go out of her way to make things work .

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review