New 877-893-0618 Dealer Website
Used 866-582-0616 Email Dealer
Service 877-880-9137

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.7
383 lifetime reviews. Includes reviews of Napleton's Palm Beach Acura from DealerRater.com
  • 2017 RDX

    This is my 3rd car with Lippy and each time my experience has always been a good one. I love my new RDX

    Dealer Response

    Hi Driver, Thank you so much for leaving the feedback. We strive to give each customer a wonderful experience. I appreciate the feedback and so...


    Show Full Review

    This is my 3rd car with Lippy and each time my experience has always been a good one. I love my new RDX

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Driver, Thank you so much for leaving the feedback. We strive to give each customer a wonderful experience. I appreciate the feedback and so does my staff, it makes our day! You have a wonderful day since you made ours! Thanks Jennifer Hubbard General Manager


    Hide Full Review
  • Great service

    After visiting several dealerships, and deciding on the Acura, my sales person Izzy, made my first purchase less stressful. I appreciate all the h...

    Dealer Response

    Thanks Nicole, for leaving us this response. You really made our day today.We always love to receive great feedback.


    Show Full Review

    After visiting several dealerships, and deciding on the Acura, my sales person Izzy, made my first purchase less stressful. I appreciate all the help he provided and I would highly recommend him to anyone I know.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks Nicole, for leaving us this response. You really made our day today.We always love to receive great feedback.


    Hide Full Review
  • Smooth and Easy

    The sales staff were informed and friendly. They sought to meet my needs and provide me the perfect vehicle to meet my needs.

    Dealer Response

    Thank you for leaving us this review, Kenneth. We are very happy to hear that we could provide you with the perfect vehicle to meet your needs. If...


    Show Full Review

    The sales staff were informed and friendly. They sought to meet my needs and provide me the perfect vehicle to meet my needs.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this review, Kenneth. We are very happy to hear that we could provide you with the perfect vehicle to meet your needs. If there is anything more we can do for you please feel free to come back and see Napleton Palm Beach Acura any time! Take care. Best, Jennifer Hubbard General Manager jennifer@napleton.com


    Hide Full Review
  • Honest, nice ppl

    Everyone was nice and honest. I never felt pressured. They actually listen and will work with you to meet your budget.

    Dealer Response

    It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hea...


    Show Full Review

    Everyone was nice and honest. I never felt pressured. They actually listen and will work with you to meet your budget.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Napleton Palm Beach Acura. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Jennifer Hubbard General Manager jennifer@napleton.com


    Hide Full Review
  • Great Service purchase of new vehicle

    This is my fourth Acura and Wayne McGinnis has been my salesman every time. Always a pleasure and professional. Will always be a return customer.

    Dealer Response

    Thank you for your loyalty to our dealership and for taking the time to write this review. Wayne's sales excellence is always consistent, and I'm ...


    Show Full Review

    This is my fourth Acura and Wayne McGinnis has been my salesman every time. Always a pleasure and professional. Will always be a return customer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your loyalty to our dealership and for taking the time to write this review. Wayne's sales excellence is always consistent, and I'm glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Please visit us if you have any further needs. Best, Jennifer Hubbard General Manager jennifer@napleton.com


    Hide Full Review
  • Leased a car.

    4th Acura I have leased. Love my new TLX. Wayne McGinnis has been my salesman each time. It is always a pleasure and professional. I will be a r...

    Dealer Response

    Angela, it was a pleasure to read about your fourth car-buying experience at Napleton Palm Beach Acura. Congratulations on your new TLX! It's deli...


    Show Full Review

    4th Acura I have leased. Love my new TLX. Wayne McGinnis has been my salesman each time. It is always a pleasure and professional. I will be a repeat customer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Angela, it was a pleasure to read about your fourth car-buying experience at Napleton Palm Beach Acura. Congratulations on your new TLX! It's delightful to know Wayne always provides you with such a pleasing experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best, Jennifer Hubbard General Manager jennifer@napleton.com


    Hide Full Review
  • Very attentive team members, quality service

    Gary was amazing. Very attentive and thorough in his information. The team also made me feel very comfortable with my purchase and the whole process.

    Dealer Response

    Alena, I sincerely thank you for going out of your way to write this review about Napleton Palm Beach Acura. We try to create a comfortable and st...


    Show Full Review

    Gary was amazing. Very attentive and thorough in his information. The team also made me feel very comfortable with my purchase and the whole process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Alena, I sincerely thank you for going out of your way to write this review about Napleton Palm Beach Acura. We try to create a comfortable and stress-free environment for each and every customer and we're glad to hear that Gary was attentive and thorough. If you have any further needs, please come back to see us. Best, Jennifer Hubbard General Manager jennifer@napleton.com


    Hide Full Review
  • Napleton Palm Beach Acura Surpassed Expectations
    November 22, 2016

    My RDX Used Car Purchase at Napleton Palm Beach Acura surpassed my Expectations of: Courtesy, Information and Customer Satisfaction. Kudos to...

    Napleton's Palm Beach Acura

    We sincerely appreciate your feedback. Each employee is a valued member of the Napleton Palm Beach Acura team and we all strive to provide excell...


    Show Full Review

    My RDX Used Car Purchase at Napleton Palm Beach Acura surpassed my Expectations of: Courtesy, Information and Customer Satisfaction. Kudos to Irwin Baker (Sales); Steve Pons (Management /Service) and Samantha (Service); Jeff Young (Finance). Napleton Palm Beach Acura is very fortunate to have the aforementioned employees excelling in their respective departments.

    Does recommend this dealer
    Napleton's Palm Beach Acura

    We sincerely appreciate your feedback. Each employee is a valued member of the Napleton Palm Beach Acura team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Jennifer Hubbard General Manager jennifer@napleton.com


    Hide Full Review
  • Go elsewhere

    Not willing to disclose the price of the vehicle. Kept requesting how much I wanted to spent.They add fees to the selling price of their cars 3X w...

    Dealer Response

    Stephen, thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest a...


    Show Full Review

    Not willing to disclose the price of the vehicle. Kept requesting how much I wanted to spent.They add fees to the selling price of their cars 3X what other deals charge.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Stephen, thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your recent experience. I would really appreciate the chance to speak with you regarding this matter. Please reach out to me at your earliest convenience. Sincerely, Jennifer Hubbard General Manager jennifer@napleton.com


    Hide Full Review
  • took 7 hours but it all got done
    November 20, 2016

    The service couldn't have been better...Principally led by Steve Pons in conjunction with Windy Ovelmar we overcame a number of problems in closin...

    Napleton's Palm Beach Acura

    Hello Jackson and thank you for your kind words! Steve is a great asset and we appreciate him for working hard enough to make your experience posi...


    Show Full Review

    The service couldn't have been better...Principally led by Steve Pons in conjunction with Windy Ovelmar we overcame a number of problems in closing on a used ILX...Found it had been off the market for many months while awaiting a new air bag installation due to a recall..Also that it could not be certified due to a prior minor fender bump that had been repaired to the point of not even being visible... The negotiated price I believe was fair but problems came up in accounting due to several mis-spellings of my (our) names even though our ratings exceeded 800...I mention these since we were there till 9PM and had to return the next day to finalize everything....In any event, we like the car (so far) and wish to compliment the sales people (above) for working hand-in-hand to conclude the deal..Steve, in particular deserves kudos for being the main catalyst in closing the deal..He is a great asset to your company...

    Does recommend this dealer
    Napleton's Palm Beach Acura

    Hello Jackson and thank you for your kind words! Steve is a great asset and we appreciate him for working hard enough to make your experience positive! We thank you again and we look forward to working with you again in the future! Best, Jennifer Hubbard General Manager jennifer@napleton.com


    Hide Full Review