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Reviews

Average Ratings

4.8
Average based on 159 reviews.
  • Best decision ever

    My wife and I went in to service my 04 Tundra. Didn't even consider buying. Walked the lot looked around killing time. My wife bought her Rav4 fro...

    Dealer Response

    James, Congratulations on your new Toyota Tundra and Toyota Highlander! We are so pleased to hear that you had an amazing car buying experience w...


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    My wife and I went in to service my 04 Tundra. Didn't even consider buying. Walked the lot looked around killing time. My wife bought her Rav4 from Kevin Reel a couple of years prior so we just chit chat about life with him for a little bit. I was curious to see how the new Tundra drove so I asked him if we could drive it. He said sure I'm bored. Drove it love it bought it. My wife also at the same time bought the new highlander. Same thing, drove it love it bought it. No pressure at all it was like buying a vehicle with your buddy hanging out with you. Troy from finance was cool too. Just down to earth no real haggle bc right off the bat I said I don't like it. Great experience and in 5 or 10 years I would buy there again easily.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    James, Congratulations on your new Toyota Tundra and Toyota Highlander! We are so pleased to hear that you had an amazing car buying experience with us. We will be sure to pass on your kind words to Kevin, Tony and the rest of our team for providing you with friendly, professional, and knowledgeable service. Sincerely, Palm Beach Toyota Scion


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  • Great Customer Service by Troy Dickson

    Troy was so helpful! I had purchased the Extended Wear and Tear protection on my Prius Lease but had lost the paperwork. I walked in off the st...


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    Troy was so helpful! I had purchased the Extended Wear and Tear protection on my Prius Lease but had lost the paperwork. I walked in off the street and Tony was the first person I ran into. I told him my dilemma and he immediately got on his computer and printed off a copy for me. No extra remuneration for him...did it out of service! Thanks Troy!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Good an bad but i dont hide any of it.

    Let me start off with this. I did 2 weeks of research online for SEVERAL Camry's. My wife totaled hers 3 weeks ago and we had to get another one. ...


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    Let me start off with this. I did 2 weeks of research online for SEVERAL Camry's. My wife totaled hers 3 weeks ago and we had to get another one. She had the fully loaded 2009 XLE Beautiful car. I called and spoke to Ed Osborne. Got some stats on a couple cars in my price range. We came up i think it was on Monday this week. Saw 3 cars. 1st one Black XLE didn't have leather and that was a must for us not for the additional 1100 to put leather covers on sorry. The 2nd one " White "had a bad odor of moth balls ask Ed so that was out instantly. Then we looked at the SE. Was told it was 12900. Offered 12000 in the parking lot or 12900 and throw in the warranty. Ed said lets go look at numbers. Thats when we met Carlos. Out of everyone at the dealership he was the only one i didnt like. He said the car was 14500. That they had paid 16700 for it. I am a numbers guy. Its not a customers fault if a dealership over pays for the car. I offered him 13000 he said no, I offered him 13800 and he said YES but LO JACK would be removed. I said no thanks and walked out. Wednesday i see that car listed online for 13800 WITH LO JACK still in it.Yet CARLOS told Ed it wasnt. NO WHERE ONLINE DID IT SAY IT WASN'T INCLUDED AT THAT POINT. Carlos is your typical salesman and the reason i hate buying cars. To make this short after all was said and done i ended up paying 17000 for a car after everything was added on and financed 14000. I would recommend everyone we dealt with. Ed was great, OJ was as well. If they have to deal with Carlos Walk away and buy elsewhere. Thats my recommendation! As far as the car, Its filthy on the outside, Ed sent it to be cleaned and whoever washes, waxes them either needs to be shown how to do it or find a different job. I will spend this weekend PROPERLY detailing this car so the paint looks like glass. Not where when you touch the paint with your hands it squeaks across it!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Finally upgraded my car to my dream car!!

    I bought my 2013 Toyota Rav4 with Kevin Reel in 2013. Just the other day I bought a 2016 Toyota Highlander with Kevin again. If you are in the mar...

    Dealer Response

    CharH, Congratulations on your 2016 Toyota Highlander! We are so pleased to hear that you had an amazing car buying experience with us. We will b...


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    I bought my 2013 Toyota Rav4 with Kevin Reel in 2013. Just the other day I bought a 2016 Toyota Highlander with Kevin again. If you are in the market for a new car, GO SEE KEVIN!!! You will not regret it!! He makes the process easy!! Best Toyota Dealership in Palm Beach County for sure!!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    CharH, Congratulations on your 2016 Toyota Highlander! We are so pleased to hear that you had an amazing car buying experience with us. We will be sure to pass on your kind words to Kevin and the rest of our team for providing you with friendly, professional, and knowledgeable service. Sincerely, Palm Beach Toyota Scion


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  • GREAT DEALERSHIP

    Buying process was quick and easy. All questions were answered by salesman and or finance person.

    Dealer Response

    Fonzi, Thank you for taking the time to provide us with your honest feedback. We'll be sure to give our team your kind remarks. We're thrilled yo...


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    Buying process was quick and easy. All questions were answered by salesman and or finance person.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Fonzi, Thank you for taking the time to provide us with your honest feedback. We'll be sure to give our team your kind remarks. We're thrilled your experience was a positive one and look forward to seeing you again! Best wishes, Palm Beach Toyota


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  • Palm Beach Toyota Rocks!

    Hi. We bought a 2016 Toyota Rav4 for my parents, Muriel and Henry Plotnick. They love it. It's gorgeous. More importantly, the service we received...


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    Hi. We bought a 2016 Toyota Rav4 for my parents, Muriel and Henry Plotnick. They love it. It's gorgeous. More importantly, the service we received from Palm Beach Toyota and Michael Grinley was wonderful. I had been talking to Michael for months as were my parents to decide what we were doing. They're lease thru Ed Morse, and the awful treatment they received from them) made us move to Palm Beach Toyota. We could not be more delighted. My parents met Michael first and then this past March I had the pleasure of meeting him. My parents are old school, hate car selling tactics and hate all the paperwork involved as well. Michael was very patient with my parents and their million and one questions. We bought the car, turned in the old one, signed all the paperwork and it was as easy as pie. Thanks to Michael and the staff at Palm Beach Toyota, we would not buy or service our car anywhere else.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Buying Experience

    Professional and painless buying experience. I would highly recommend Palm Beach Toyota and Mr. Kevin Reel (sales).

    Dealer Response

    David, We truly appreciate your feedback and recommendation! We will be sure to thank Kevin and the rest of the team for providing you with a pa...


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    Professional and painless buying experience. I would highly recommend Palm Beach Toyota and Mr. Kevin Reel (sales).

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    David, We truly appreciate your feedback and recommendation! We will be sure to thank Kevin and the rest of the team for providing you with a painless and enjoyable buying experience. We look forward to welcoming you back! Happy Driving! Palm Beach Toyota


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  • Extremely Great Car Buying Experience

    On April 23, 2016 I purchased a brand new 2016 Camry SE and I have to say best car purchasing experience. As many of you know not many people actu...

    Dealer Response

    Mustafa, It's our goal to make sure our guests leave with a positive experience, so we're incredibly happy to hear that you had a great time buyi...


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    On April 23, 2016 I purchased a brand new 2016 Camry SE and I have to say best car purchasing experience. As many of you know not many people actually enjoy purchasing a car. A very big deserving thank you to my sales representatives Mr. Kevin Reel who answered all my questions and concerns, he is the man of his word, honest upfront and a definitely great asset for the dealership. Also the finance manager Mr. David Weiner who was professional, no pressure and more important honest. Based on my experience definitely would recommend them, also I would not hesitate to drive 3 hours again purchase another vehicle from this dealership again.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mustafa, It's our goal to make sure our guests leave with a positive experience, so we're incredibly happy to hear that you had a great time buying your car with us! Thank you very much for taking the time to leave us a review. Kevin, David, and the rest of our team wish you many happy miles in your 2016 Toyota Camry SE! Best wishes, Palm Beach Toyota


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  • Sales Staff

    Without a doubt the best car purchasing experience my family and I have ever had. Kevin Reel is amazing! Thanks you for such a great transaction! ...

    Dealer Response

    Hello, We are so pleased to hear that you had an amazing car buying experience with us. We will be sure to pass on your kind words to Kevin and t...


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    Without a doubt the best car purchasing experience my family and I have ever had. Kevin Reel is amazing! Thanks you for such a great transaction! Easy, no pressure, very professional and knowledgeable.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello, We are so pleased to hear that you had an amazing car buying experience with us. We will be sure to pass on your kind words to Kevin and the rest of our team for providing you with friendly, professional, and knowledgeable service. Sincerely, Palm Beach Toyota


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  • GREAT Service - Lease

    Leased 2016 RAV4 this week. Scott Goldstein ("Boston") was my contact. His service, attention-to-details, and responsiveness was flawless. Had the...

    Dealer Response

    John, Thank you for choosing Palm Beach Toyota and taking the time to review your experience with Boston! Happy driving in your new RAV4! Since...


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    Leased 2016 RAV4 this week. Scott Goldstein ("Boston") was my contact. His service, attention-to-details, and responsiveness was flawless. Had the luxury of my personal 'car-lease-concierge'!! Thanks to Boston! Ask for him by name

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, Thank you for choosing Palm Beach Toyota and taking the time to review your experience with Boston! Happy driving in your new RAV4! Sincerely, Palm Beach Toyota


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