Martin Automotive Group

(4.7) 167 reviews

Dealer on Cars.com since June 2016

Currently in stock!

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Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun 11:00 AM - 6:00 PM
Mon 7:30 AM - 6:30 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 3:00 PM
Sun Closed

Reviews

4.7
167 lifetime reviews.
  • " The Best of the Best"
    January 23, 2018

    Martin Cadillac has been a dealership that I had dealt with for many years. Since the new ownership and management this place has a whole new vibe to ...it. The whole team from buying two new Cadillac's within the past few months I can seriously state that both the cars themselves as well as the dealership is truly become a major player in the luxury market. Finally Cadillac can consider itself a true leader manufacturing quality AMERICAN products that one can compare to any of the top leading imports with a much more attractive price point, with a dealership that knows how to work to maintain a high level of customer satisfaction.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • ATS Lease
    February 13, 2018

    I leased an ATS sedan and the negotiation was made per text message. During the messages exchanged was not clear for me that was a loan car with 3300 ...miles. I was thinking that was a new car once there was a lease offer in the Martin website with exactly the value and period ($299 per 27 months) for the same car (ATS Sedan basic) for a brand new car. I realized that the model negotiated was a Luxury, but I thought, it was an offer to get the deal. The problem was that nobody mentioned the car condition as 3300 miles car during the hole process of viewing and sign. I would expect this warning when I went there to see the car and before sign the lease contract. The sign process was too quick, about 5 minute, not time enough to verify every detail. Besides that, the last message before I accept the deal I asked the seller for 12K miles per year instead of 10k offered per same price. He sent a message confirming 12k miles per year. When I realized that was a 3300 miles car with some scratches and wear signs I saw the contract and I had other surprise the car was signed with only 10k miles per year. I contacted the person and he said that the Cadillac basic lease is 10k and that message confirming was mistake. Unfortunately, he could not do anything to change that, even if he made a mistake. Based on that I did not have a good experience and I would like to trust in the car dealer with everything clearly explained and according with negotiated terms. I cannot recommend a dealer that you need read every line before sign the contract to be sure that everything is ok.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2nd Lease; Great customer service!
    February 11, 2018

    This is our second vehicle lease from Martin. It will not be our last! Customer service was personal and personable. Martin Cadillac has a very profes...sional and courteous staff.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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Service & Repair

Service Reviews

4.7

133 lifetime reviews of the Service Department.

  • " The Best of the Best"
    January 23, 2018

    Martin Cadillac has been a dealership that I had dealt with for many years. Since the new ownership and management this place has a whole new vibe to ...it. The whole team from buying two new Cadillac's within the past few months I can seriously state that both the cars themselves as well as the dealership is truly become a major player in the luxury market. Finally Cadillac can consider itself a true leader manufacturing quality AMERICAN products that one can compare to any of the top leading imports with a much more attractive price point, with a dealership that knows how to work to maintain a high level of customer satisfaction.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Car Repair
    December 1, 2017

    Danny was very professional, he kept me updated throughout the entire process, he explained things very clearly and answered all my questions,I am ver...y pleased about the work done on my car!!!!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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Service Pricing
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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since June 2016

Martin Automotive Group is a family owned and operated GM dealership. We have one of the largest service centers in the western region with service advisors who have the latest training and years of experience dealing with GM specific vehicles.

Martin Automotive Group is a local supporter of numerous community activities supporting local foundations and athletic endeavors. We offer a large inventory of new and pre-owned vehicles so our customers have a variety of options when choosing their vehicle.

"Your Cadillac GMC dealer serving Los Angeles, Santa Monica, and all major local cities sin"
Martin Automotive Group
12101 W Olympic Blvd Los Angeles, CA 90064
New (855) 218-4004
Used (855) 219-1972
Service (855) 220-6806
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