Norm Reeves Ford Superstore

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Reviews

Average Ratings

4.8
429 lifetime reviews. Includes reviews of Norm Reeves Ford Superstore from DealerRater.com
  • AWWSOME SERVICE!!!!

    Norm Reeves Ford was an Awwsome experience went to look at the Mustangs, as a was looking MARVIN WAS AND AWWSOME HELP . He got me a good deal he h...

    Dealer Response

    Hi Felix, we're so glad you enjoyed your experience at Norm Reeves Ford with Marvin! Thank you for taking the time to write us a positive review. ...


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    Norm Reeves Ford was an Awwsome experience went to look at the Mustangs, as a was looking MARVIN WAS AND AWWSOME HELP . He got me a good deal he helped me out a lot i was happy with my experience and my purchase . Drove out of there with a Ford Mustang GT with a sport package Awwsome deal thanks to MARVIN .. Anyone ever interested go to him he hook u up.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Felix, we're so glad you enjoyed your experience at Norm Reeves Ford with Marvin! Thank you for taking the time to write us a positive review. If you're on Facebook or Google+, we'd love it if you connected with us! Hope to see you again soon! And enjoy your new Mustang!


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  • Great customer service is what they are providing me now!!
    April 24, 2017

    We had problems with our brand new Ford Explorer and now they are making everything right. It's nice knowing they value their customers and want t...

    Norm Reeves Ford Superstore

    Thanks so much for the awesome review! We're so happy to hear our team could help you out with your service needs and hope to see you again next t...


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    We had problems with our brand new Ford Explorer and now they are making everything right. It's nice knowing they value their customers and want to continue doing so , that way we return and continue buying from them for years to come. Keep doing the right thing buy your customers and they will be loyal and spread the word where to buy and service their Ford Vehicle. I want to give a shout out to Steve at Bellflower Collision Center that Ford uses for their auto body repair needs. Steve knows customer care and makes Norm Reeves Ford Superstore a A+ for your auto body repair needs. I hope Ford continues using them for their auto body work needs.

    Does recommend this dealer
    Norm Reeves Ford Superstore

    Thanks so much for the awesome review! We're so happy to hear our team could help you out with your service needs and hope to see you again next time!


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  • Parts and Service Department
    April 18, 2017

    Excellent customer service. Very helpful from both departments. I did not get the name from the person in Service. My cigarette lighter fuse was o...

    Norm Reeves Ford Superstore

    Thanks for the awesome review! We're so happy to hear you had a great experience with our service team and that Artie could help you figure out yo...


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    Excellent customer service. Very helpful from both departments. I did not get the name from the person in Service. My cigarette lighter fuse was out and I needed a print out of the fuse box to take back to Autozone for them to replace. Artie helped me. I returned the next day because now my car alarm remote was not working. I replaced the battery at Autozone but that still did not work. After trying to program a new remote, Artie figured out that the rep at Autozone had moved a fuse around. Once we figured out which fuse, Artie and the guy from Service replaced. I was very happy with the service. I will no longer go back to Autozone. Thanks guys!

    Does recommend this dealer
    Came in for service or repair
    Norm Reeves Ford Superstore

    Thanks for the awesome review! We're so happy to hear you had a great experience with our service team and that Artie could help you figure out your cigarette lighter and key remote. We hope to see you again next time!


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  • Ford Edge
    April 14, 2017

    Daniel was personable and professional. We leased a new edge from him and he got us a very good deal. Would highly recommend Norm Reeves to frie...

    Norm Reeves Ford Superstore

    Thanks for the great review! We're glad to hear Daniel was so helpful with your new lease and hope to see you again next time!


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    Daniel was personable and professional. We leased a new edge from him and he got us a very good deal. Would highly recommend Norm Reeves to friends and family.

    Does recommend this dealer
    Norm Reeves Ford Superstore

    Thanks for the great review! We're glad to hear Daniel was so helpful with your new lease and hope to see you again next time!


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  • Pretty Good
    April 8, 2017

    Pretty good guys. I tried a few different vehicles and got good info from my sales guy.Neri. I had an issue with the back up camera and the sales ...

    Norm Reeves Ford Superstore

    Thanks for the awesome review! We're so happy to hear Neri was so helpful and our team could get your back up camera issue resolved.


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    Pretty good guys. I tried a few different vehicles and got good info from my sales guy.Neri. I had an issue with the back up camera and the sales dept. took care of it right away . I was really happy about that.

    Does recommend this dealer
    Norm Reeves Ford Superstore

    Thanks for the awesome review! We're so happy to hear Neri was so helpful and our team could get your back up camera issue resolved.


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  • Amazingly helpful
    March 12, 2017

    One of the best experiences in car buying. Neri Ellis thank you. You went above and beyond what I expected to help out and find a car that was wha...

    Norm Reeves Ford Superstore

    Thanks for the great review! We're happy to hear Neri was so helpful with your car buying experience and hope to see you again soon!


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    One of the best experiences in car buying. Neri Ellis thank you. You went above and beyond what I expected to help out and find a car that was what we wanted.

    Does recommend this dealer
    Norm Reeves Ford Superstore

    Thanks for the great review! We're happy to hear Neri was so helpful with your car buying experience and hope to see you again soon!


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  • Honest and was more than helpful...
    March 12, 2017

    Neri Ellis was very helpful with helping us find a car, did everything he could to get a deal for us. He was honest with us from the start and was...

    Norm Reeves Ford Superstore

    Thanks so much for the review! We're happy to hear Neri went above and beyond to make you comfortable with your new car purchase and hope you're l...


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    Neri Ellis was very helpful with helping us find a car, did everything he could to get a deal for us. He was honest with us from the start and wasn't trying to just make a sale. We were there for a very long time and he knew we must of been hungry, so he went to get us some drinks and snacks. He made the whole process a little easier and over all a great experience. Thank you again.

    Does recommend this dealer
    Norm Reeves Ford Superstore

    Thanks so much for the review! We're happy to hear Neri went above and beyond to make you comfortable with your new car purchase and hope you're loving your new car!


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  • First time buyer
    March 6, 2017

    This was my first time buying a car, and my experience was good. Neri was informative and friendly while helping me out, thanks norm reeves.

    Norm Reeves Ford Superstore

    Thanks for the great review! We're so happy to hear Neri made your first time car buying experience so easy and hope to see you again soon!


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    This was my first time buying a car, and my experience was good. Neri was informative and friendly while helping me out, thanks norm reeves.

    Does recommend this dealer
    Norm Reeves Ford Superstore

    Thanks for the great review! We're so happy to hear Neri made your first time car buying experience so easy and hope to see you again soon!


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  • Hubby is hard to sell to
    March 4, 2017

    If you know my husband, you know he cannot be talked into anything not worth his time. So, Neri gave us a rock bottom price, filled up my gas tan...

    Norm Reeves Ford Superstore

    Thanks for the great review, Christy! We're thrilled to hear Neri went above and beyond to help you get your new car and install the alarm system...


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    If you know my husband, you know he cannot be talked into anything not worth his time. So, Neri gave us a rock bottom price, filled up my gas tank and detailed the car. Returning after four days to add an alarm system, I studied while waiting and Neri insisted on re cleaning my car. It is that type of, "going the extra mile", that makes it feel less stressful when purchasing a car, and more like a special event. Thank you Nevi! I will send anyone your way with pleasure. Warmly, Christy B New Hundai Accent owner. Below it made me choose Ford

    Does recommend this dealer
    Norm Reeves Ford Superstore

    Thanks for the great review, Christy! We're thrilled to hear Neri went above and beyond to help you get your new car and install the alarm system. We hope you're enjoying your new ride!


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  • 5 Star Review !!
    February 26, 2017

    I've been struggling to get a car , I spoke with Neri weeks before he said he will help me out , he really helped me out he went out of his way no...

    Norm Reeves Ford Superstore

    Thanks so much for the kind review! We're thrilled to hear Neri was so helpful getting you into the right car at the right price! We hope to see y...


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    I've been struggling to get a car , I spoke with Neri weeks before he said he will help me out , he really helped me out he went out of his way not a lot of people so .it was a pleasure doing business with him I will continue to do business and Norms Reeves Ford is where I recommend every one get a car from !

    Does recommend this dealer
    Norm Reeves Ford Superstore

    Thanks so much for the kind review! We're thrilled to hear Neri was so helpful getting you into the right car at the right price! We hope to see you again soon!


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