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Reviews

Average Ratings

4.9
682 lifetime reviews. Includes reviews of Crown Acura from DealerRater.com
  • Great buying experience

    I had a great experience at Crown Acura. Gillian was my sells rep and was super nice, very helpful and made the buying process headache free. I ...

    Dealer Response

    Thanks for the 5-star rating, Roy! It's wonderful to hear that you had such a pleasant experience with Gillian, and that she was able to make the ...


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    I had a great experience at Crown Acura. Gillian was my sells rep and was super nice, very helpful and made the buying process headache free. I highly recommended buying a car from Crown.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the 5-star rating, Roy! It's wonderful to hear that you had such a pleasant experience with Gillian, and that she was able to make the car buying process smooth and hassle-free for you. We appreciate your recommendation and hope to work with you again in the future! Regards, Crown Acura


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  • Best dealership overall!
    March 22, 2017

    We were treated with respect and integrity. We talked to Igor and Steve worked with us to get a great deal on our car..wonderful experience. We re...


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    We were treated with respect and integrity. We talked to Igor and Steve worked with us to get a great deal on our car..wonderful experience. We recommend them highly.

    Does recommend this dealer

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  • High quality of professionals
    March 21, 2017

    I have been going to Crown Acura for 30 years. I live in another county but wouldn't think of going anywhere else. John Shaw has given me only exc...


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    I have been going to Crown Acura for 30 years. I live in another county but wouldn't think of going anywhere else. John Shaw has given me only excellent service. I rarely have anything go wrong with my car, but when I do John sees to it that it is fixed right the first time. Additionally when he suggests that some maintenance should be done, I known it is important. Thank you, John and Crown, for being there for me all these years.

    Does recommend this dealer

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  • Great experience

    Great experience. Last week I bought a used car from Crown Acura sight unseen. Since the dealership is 490 miles away from my home, I relied on ...


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    Great experience. Last week I bought a used car from Crown Acura sight unseen. Since the dealership is 490 miles away from my home, I relied on the website, Car Fax, photos, and dealer reviews to make sure was purchasing a great vehicle. The salesperson, Rich, was really helpful and answered all my crazy questions. He even shared his cell number and answered texts over the weekend and on his days off. The dealership took care of all the ownership paperwork and even arranged to have the vehicle shipped to me. We had a minor glitch with the paperwork, but the dealership fixed it immediately. I was scared to buy a used car without personally inspecting it, but it ended up being a great experience. Highly recommend.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Fantastic experience!
    March 16, 2017

    Had a fantastic experience purchasing my MDX from Sophie. Definitely impressed with her knowledge of the vehicle and how friendly and easy she was...


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    Had a fantastic experience purchasing my MDX from Sophie. Definitely impressed with her knowledge of the vehicle and how friendly and easy she was to work with. Genuinely interested in making this a great experience for me from going through the car options to presenting the offer to completing all the paperwork. Would absolutley recommend her to friends and family. Great car and great service! Brian was awesome with his knowledge, organization and speed with completing all the paperwork and financing.

    Does recommend this dealer

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  • Thank you Chris
    March 15, 2017

    I left work and headed straight to Crown Acura for an appointment with Chris. I appreciate his taking time out to keep me updated every step of t...


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    I left work and headed straight to Crown Acura for an appointment with Chris. I appreciate his taking time out to keep me updated every step of the maintenance way. and to apologise got my waiting. GREAT Customer Service. Chris See you for my next service

    Does recommend this dealer
    Came in for service or repair

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  • Thank you!
    March 9, 2017

    Andy Lendot and Gillian Barnes provided the best car buying experience we have ever had. Easy, thorough and thoughtful. Thank you! No hassels, ...

    Crown Acura

    Thanks Mickelsons! We're happy to hear that Andy and Gillian were able to make your car buying experience so pleasant, and that you felt well acco...


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    Andy Lendot and Gillian Barnes provided the best car buying experience we have ever had. Easy, thorough and thoughtful. Thank you! No hassels, No pressure, No unexplained costs or surprises. I highly recommend Crown Acura

    Does recommend this dealer
    Crown Acura

    Thanks Mickelsons! We're happy to hear that Andy and Gillian were able to make your car buying experience so pleasant, and that you felt well accommodated and at ease throughout the process. We appreciate your recommendation and hope to work with you again in the future. Regards, Crown Acura


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  • Excellent Dealership, 100% Customer Satisfaction

    Top Notch Dealership in every respect! From our first inquiry, to our trade in value, to handling a smooth transaction, this is the Dealership yo...


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    Top Notch Dealership in every respect! From our first inquiry, to our trade in value, to handling a smooth transaction, this is the Dealership you want to be working with. The entire team went way above and beyond than your average dealership, unlike 2 others in the greater St Pete area who tried the 'bait and switch' approach with us. From Dan Morris the General Manger to Sue Ellen and her kind email response, to salespeople Andy Alendot and Gillian Barnes (who even cleaned up our license plates before transferring them to our new Acura!), to John Shaw the Service Manager, we were treated honestly and with respect. No 'games' at this dealership. Just good honest people who want to make sure you are 100% satisfied with every aspect of your purchase, which we absolutely were. Crown Acura is a great dealership with a fabulous team to work with, AAA+++.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Chris Duncanson was a wonderful guide!!
    March 7, 2017

    Please be sure to consider buying a car from Crown Acura. From the service team to the sales personnel to the closure process...there was consumm...


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    Please be sure to consider buying a car from Crown Acura. From the service team to the sales personnel to the closure process...there was consummate professionalism always. Kudos to Chris Duncanson for being our guide through this entire process!!

    Does recommend this dealer
    Came in for service or repair

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  • Excellent Service

    Gillian Barnes was an excellent sales person. She was very friendly and knowledgeable about the vehicle. She goes above and beyond to make sure t...

    Dealer Response

    Thanks Betty! We're pleased to hear that Gillian was so helpful and attentive, and made sure you were well informed throughout the process. We ap...


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    Gillian Barnes was an excellent sales person. She was very friendly and knowledgeable about the vehicle. She goes above and beyond to make sure that everything is perfect.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Betty! We're pleased to hear that Gillian was so helpful and attentive, and made sure you were well informed throughout the process. We appreciate your business and hope to work with you again in the future. Regards, Crown Acura


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