AutoNation Toyota Pinellas Park

Came for standard 5000 mile service. Rescheduled appointment night before but there was no record of it when I called to confirm in morning, customer service was still able to schedule me for desired time. Online scheduler sucks though. Valet/advisors were very efficient when I showed up at appointment time. Actual service took 2hrs 15min which seems like a lot for standard service? But I had a lot of freelance work to do, so I appreciated the Business Center. In the past I've used the shuttle, so appreciate that option as well. Advisors were transparent about costs--I remember in the past you would go to the counter for billing, but now it seems Advisors handle payment as well? My Advisors were friendly despite seeming having to juggle a lot of work, they probably deserve a raise. Even though total cost seemed like a lot, the convenience and customer service will keep my family coming back as long as we can afford it.

Good communication. Great service. They were able to serve me even tough I didn't have an appointment

Kiley Paske is a grey service advisor and has kept my Venda’s service up to date, now with 140,000 miles on the odometer!

Hope at AutoNation was compassionate and professional when I brought my 2020 Rav4 in for maintenance yesterday. She is the reason I choose to patronize AutoNation of Pinellas Park! Thank you Hope !😘

I had scheduled my 09 tacoma for the oil change and had specific instructions about not to touch the tires. My advisor Kiely made sure my request was upheld. Very satisfied that an advisor looks out for customers request and sees them through.

Juan Rojo made everything super easy and gave me the best price possible to get the car that we wanted. With a kid on the way it was super important we’re not only get the perfect car, but we get it at the perfect price. Thank you for your help!

I had a oil change last week on my Sienna. Mark was my service helper. He was very kind and attentive to my needs for service. I will always return, I think AutoNation Toyota on 19 is the best dealership in the area. The only negative, which is the first I've complained was the fact that dogs were able to be in the waiting room. I understand if it is a service dog, but this was just a cute dog on a leach that was barking. I have allergies, it was not good, I suggested a area in the main room away from were the waiters are to have the dogs kept. A dog on the leach can trip a person and it would be the dealerships responsibility for that, I am surprised that this is allowed, I will be back, and hopefully it will not be hot out and I will sit outside. Other than that I would give a excellent review. .

This agency has serviced my Highlander since it was new 2016. Always satisfied.with the service.

We have a great experience at Autonation. The service department were very professional, polite and thorough. We were in and out in an hour. We will definitely be back!

Every visit is handled professionally and knowledgeable and I will continue to to AutoNation with all my Toyota needs