Regal Lakeland Northside Acura GMC Honda

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Reviews

Average Ratings

4.6
552 lifetime reviews. Includes reviews of Regal Lakeland Northside Acura GMC Honda from DealerRater.com
  • Satisfied

    I would like to personally thank Kevin Herrington for his excellent expertise in assisting me in finding the perfect car for me and staying within...


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    I would like to personally thank Kevin Herrington for his excellent expertise in assisting me in finding the perfect car for me and staying within my budget. Thank so much, proud owner of 2013 hyundai sonata 2.ot limited turbo. YASSSSSSS!!!!!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Friendly and accommodating
    May 13, 2017

    I had a great experience purchasing my new vehicle from Jordan Adams. Adam Hernadez was friendly and patiently explained everything. They both wor...


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    I had a great experience purchasing my new vehicle from Jordan Adams. Adam Hernadez was friendly and patiently explained everything. They both worked on getting exactly what I wanted for the budget I wanted. I would recommend them both.

    Does recommend this dealer

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  • Great experience!

    Went with a family member to see about buying a used Honda SUV. Doug Maynard was our sales person and what a delightful experience. He was extre...


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    Went with a family member to see about buying a used Honda SUV. Doug Maynard was our sales person and what a delightful experience. He was extremely helpful. There was zero pressure to buy, just all the information needed to make the right decision. From the moment we entered the facility until leaving everything and everyone was super nice and pleasant. Doug knew the inventory and made the choice very easy. He is such an affiable and pleasant friendly person. If you are in the market for a good car please ask for him.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • New suv. Sales Cody was very nice n helpful
    April 21, 2017

    Sales person Cody was very vey good would buy again from him. Bought a Acadia limited. Will return to dealership for more detailed on SUV

    Regal Lakeland

    Welcome to the Regal family, hope you are enjoying your new Acadia!!


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    Sales person Cody was very vey good would buy again from him. Bought a Acadia limited. Will return to dealership for more detailed on SUV

    Does recommend this dealer
    Regal Lakeland

    Welcome to the Regal family, hope you are enjoying your new Acadia!!


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  • They try working with you

    It was a good experience.....even though i didn't end up buing nothing in the end......i will recommend my friends 2 go and shop dor there next ca...


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    It was a good experience.....even though i didn't end up buing nothing in the end......i will recommend my friends 2 go and shop dor there next car truck or suv

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Not nearly as aweful as the usual car dealership experience
    March 28, 2017

    I have the usual complaints:was there for hours, started with the whole the salesman going back and forth from the manager's office to me in order...

    Regal Lakeland

    Thank you for making the drive for us!!! Hope you are enjoying your new car!!


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    I have the usual complaints:was there for hours, started with the whole the salesman going back and forth from the manager's office to me in order to strike a deal, and having to wade through all the warranty/gap insurance decisions. HOWEVER, Carl made it a very different experience. I called in advance more than once to weed out some of the stuff that would have made the wait much longer. He was very up front with me. I am not sure why but I have been to a few other dealers and the vehicles I test drove were filthy and one had an change oil light on. All of the cars on the lot were well taken care of and very clean. I was able to obtain a little history on my vehicle and even while the stupid haggling was in progress the desk manager John R was very professional and non pushy and smiled! While we waited for my husband to sign paperwork Carl was very pleasant and conversational and kept my children and me as comfortable as can be. I have been researching prices and quality with in a 200 mile radius and this dealership offers good deals on used cars. I drove well over an hour to get there. I am a happy camper with my choice. Carl was outstanding and I plan to tell others!

    Does recommend this dealer
    Regal Lakeland

    Thank you for making the drive for us!!! Hope you are enjoying your new car!!


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  • CODY is the MAN!!!

    Cody was easy to work with and I really love my 2017 Acura!!!


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    Cody was easy to work with and I really love my 2017 Acura!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • .This dealer is a fraud
    March 25, 2017

    This dealer is a fraud they put a price up on the internet on their website, Auto trader, and Cars.com for an 2015 Acura ILX $16091, when we got t...

    Regal Lakeland

    I wanted to Thank you again for allowing me the opportunity to speak with you and give you a different impression of our dealership. We strive to ...


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    This dealer is a fraud they put a price up on the internet on their website, Auto trader, and Cars.com for an 2015 Acura ILX $16091, when we got there they said it was the wrong price . So they said it was suppose to go for 23,000, lol reduced to 20,000. They said they would reduce it for us to 19000 , or 20,000 certified, then they dropped it to 18,500. All I asked for 18,000 certified and we would buy it right there even though we drove an hour out of our way to get there and the three hours we spent of our time , their GM Curtis said no. Really 500.00 dollars. Thanks a lot Regal Acura ill be sure to tell all my friends. The salesman Troy Carter was a nice gentleman , this was all GM Curtis.

    Does not recommend this dealer
    Regal Lakeland

    I wanted to Thank you again for allowing me the opportunity to speak with you and give you a different impression of our dealership. We strive to have the best customer service in the industry, and sometimes fall short, there is always room for improvement, so customer feedback like yours is always helpful. As I explained to you, we use a 3rd party company for our pricing, which sends it to several different websites, unfortunately sometimes mistakes are made.


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  • Repeated Customer for the past ten years!

    I will advise anyone who wants Outstanding Customer Service, and Honesty to purchase a car at Regal Acura Honda Dealership on LakeLand Hills Blvd...


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    I will advise anyone who wants Outstanding Customer Service, and Honesty to purchase a car at Regal Acura Honda Dealership on LakeLand Hills Blvd Lakeland Florida. i purchased my first Acura TL 2006 for my 40th birthday and 10 years later I am still driving a 2016 RLX ACURA. Family oriented, friendly overall great experience with the family and business Thanks for Everything you have done to keep me coming back for my deals and upgrades Ms. Cozette M

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • "Best car buying experience ever, PERIOD"
    February 11, 2017

    I've been a proud customer of the Regal family of dealerships for the better part of 6 years now. My wife and I purchased a Kia Optima back in 20...

    Regal Lakeland

    It's always great hearing from out loyal customers, and it seems you and your family are a real part of our Regal family! We just want to say THAN...


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    I've been a proud customer of the Regal family of dealerships for the better part of 6 years now. My wife and I purchased a Kia Optima back in 2011 and it too was an exemplary experience. My daughter recently was in the market for a new Honda Civic so knowing that Regal also owned a Honda dealership I wanted her to go nowhere else. I called Regal Kia and asked one of the service managers (Glenn Russen) whom I???ve dealt with over the years if he had a name of someone at Regal Honda we could get to help us. He said the go to man at Honda was definitely Cody Hicks and that he would go ahead and give him my contact information. Within 20 minutes of that conversation, Cody calls me and I told him exactly what we were looking for. He was extremely professional and stated that he would get to work right away for me. Shortly after that he calls me to say the vehicle my daughter was looking for was available. We were able to do 90% of the transaction right over the phone which saved so much time. By the time I got to the dealership with my daughter the car was filled with gas, detailed, and ready to go. Cody immediately brought my daughter out to the car to make sure she was happy with everything then we went back inside to finish signing the remaining paperwork. Cody then brought us to meet with the business manager JaMichael Thomas. Knowing that this was my daughter???s first car buying experience on her own, they made sure to explain everything to her and more importantly make her feel at ease. No hard sell, no aggressive sales pitch as some dealers try to do. What I thought was great about both of these guys was they were so down to earth, friendly, yet professional. This is the way a car buying experience should be and other dealerships should take notice of the way this organization treats its customers. I have dealerships so much closer to my home yet I drive almost an hour from my home one way to this family of dealerships for all my service, repairs, you name it. I???m a firm believer that you get what you pay for and this place is well worth the drive and investment. I think my daughter will agree that we are definitely a future ???Regal??? return customer. If you???re reading this know that coming here will be the best car buying experience you will ever have and trust me when I tell you I???m extremely picky about service. Bottom line is this place rocks as does Cody and JaMichael. Don???t take my word for it, see for yourself???

    Does recommend this dealer
    Regal Lakeland

    It's always great hearing from out loyal customers, and it seems you and your family are a real part of our Regal family! We just want to say THANK YOU!!


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