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Reviews

Average Ratings

4.7
183 lifetime reviews.
  • Got the truck I wanted for the price I wanted!

    After shopping the day before at the Dodge dealership next door, I was able to get the truck I was looking for at Lakeland Toyota for a much more ...


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    After shopping the day before at the Dodge dealership next door, I was able to get the truck I was looking for at Lakeland Toyota for a much more reasonable price. James Rosier was extremely helpful and knew exactly what I was looking for and what I wanted to pay. He worked to make the deal work for us, without the run around you get from other dealerships. Service like that is hard to find now days in a dealership, and was very much appreciated and will result in future business the next time we are looking for a new ride. Thanks James and Lakeland Toyota for working with us!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Worst experience ever!

    My credit score is almost 800. Took 7 hours to buy a car. Don't give them the keys to your car. They will not give them back for you to leave. ...


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    My credit score is almost 800. Took 7 hours to buy a car. Don't give them the keys to your car. They will not give them back for you to leave. I wanted my water out of my car. The salesman walked me to my car and unlocked it for me. Never gave me the keys back. I will never go there again!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience!!!

    James Rosier is Awesome! He went above and beyond to make sure I purchased the car I was most comfortable with. He was very patient with me and in...


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    James Rosier is Awesome! He went above and beyond to make sure I purchased the car I was most comfortable with. He was very patient with me and in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. So quick and professional. I would recommend James Rosier to anyone who is looking for a new or used car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Service is terrible at this dealership.

    Process to buying a car the service sucks some customers have been waiting 4 to 5 hours never coming back here again.


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    Process to buying a car the service sucks some customers have been waiting 4 to 5 hours never coming back here again.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Rough Finance Depatment

    I worked with Brandon Schwing during my buying process and he was a great guy throughout even when what I wanted seemed impossible. He took all my...


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    I worked with Brandon Schwing during my buying process and he was a great guy throughout even when what I wanted seemed impossible. He took all my offers for consideration even when I said a flat out no to the counteroffer. We were able to get a deal done with an agreed OTD price and payment. I then went back to Robert in the finance office. He tried to sell his warranty by upping my payment and the length of the loan. When I said I didn't want to spend $9 more per month over a term a year longer than was agreed, he laughed at me and questioned what I would do if my car breaks. Then he explained my lack of warranty as everyone is different. By this time I had been there for 4 hours and if that's how I'm treated then I'll just leave. I brushed him off and got the deal I wanted and told my salesman about the rude finance experience. Overall I was there for 5 hours. Not the quickest of the last 3 cars I've bought but not the slowest. I would rate lower but Brandon was great.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Poor Service, at Toyota in Lakeland Florida .

    Horrible service after two hours still didn't even get a price on a vehicle . No customer appreciation! Would not recommend anyone to buy a car he...


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    Horrible service after two hours still didn't even get a price on a vehicle . No customer appreciation! Would not recommend anyone to buy a car here . After being there for over two hours of a waist of time and going out of my way to buy me a car I ,left dis satisfied.very discussed !

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • New car buy experience

    My sales Lady was Michelle Drake from start to finish she took really great care care me she listen to my needs and the things i said she made my ...


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    My sales Lady was Michelle Drake from start to finish she took really great care care me she listen to my needs and the things i said she made my trip to Toyota very nice and the sales manager Vence was just as awesome thank you guys for all the help you gave and for being patient and showing concern...

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • This one goes out to the finance lady.......

    I'm glad you can roam the lot and not get bombarded by sales people. I found the car, went inside and sat down with Tony and the process was sim...


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    I'm glad you can roam the lot and not get bombarded by sales people. I found the car, went inside and sat down with Tony and the process was simple and quick and went right back to finance and we were put in with Shanique(sorry if I spelled this wrong) and had absolutely nothing, but fun with her. Shanique has a very upbeat and funny personality. We definitely enjoyed our experience with her and her professionalism and good advice!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience

    Great service. Great people very helpful and friendly.


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    Great service. Great people very helpful and friendly.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • joetheman

    I bought ancamry from Lakeland Toyota my sales person was james rosier. I had the best experience ever


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    I bought ancamry from Lakeland Toyota my sales person was james rosier. I had the best experience ever

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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