Skip to main content

Lakeland Toyota

(1,171 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 1:00pm–6:00pm Closed

Meet our employees

Reviews

(1,171 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lakeland Toyota from DealerRater.

Want to share your experience with this dealership?

Write a review

We had to make a short-notice purchase of a new truck

We had to make a short-notice purchase of a new truck when the engine on my current truck died. I picked out a new Tacoma on the Lakeland webpage and had a salesperson call me a few minutes later to set up a test drive. My salesperson (Shelby) was fantastic. She walked me through every detail and really put me at ease during an extremely stressful day. After the purchase, I said I would have to come back later to pick up the new truck and bring them the old truck (if it would make the trip). Shelby instead drove the new truck to my house. She and another associate then drove my old truck away. This was AFTER they spent a considerable amount of time in my driveway, explaining the features of the new Tacoma to me and my wife. They didn't leave until they were sure we were comfortable. I will recommend Lakeland Toyota to anyone looking for a new vehicle, and will absolutely recommend they reach out to Shelby when they get there.

We had to make a short-notice purchase of a new truck

We had to make a short-notice purchase of a new truck when the engine on my current truck died. I picked out a new Tacoma on the Lakeland webpage and had a salesperson call me a few minutes later to set up a test drive. My salesperson (Shelby) was fantastic. She walked me through every detail and really put me at ease during an extremely stressful day. After the purchase, I said I would have to come back later to pick up the new truck and bring them the old truck (if it would make the trip). Shelby instead drove the new truck to my house. She and another associate then drove my old truck away. This was AFTER they spent a considerable amount of time in my driveway, explaining the features of the new Tacoma to me and my wife. They didn't leave until they were sure we were comfortable. I will recommend Lakeland Toyota to anyone looking for a new vehicle, and will absolutely recommend they reach out to Shelby when they get there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

David Moran our salesman was wonderful, he is a company

David Moran our salesman was wonderful, he is a company asset. Manny the finance person was a fast talker & we were misled on features of the vehicle. Next time I renew my lease I will call ahead and make sure I deal with David and request a different finance person. John O, the gentleman that did my paperwork was very understanding, kind and answered all my questions. He even gave me a snack because it was way past lunch time and close to dinner time

David Moran our salesman was wonderful, he is a company

David Moran our salesman was wonderful, he is a company asset. Manny the finance person was a fast talker & we were misled on features of the vehicle. Next time I renew my lease I will call ahead and make sure I deal with David and request a different finance person. John O, the gentleman that did my paperwork was very understanding, kind and answered all my questions. He even gave me a snack because it was way past lunch time and close to dinner time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Austin made my experience wonderful.

Austin made my experience wonderful. It was the easiest car purchase I have made to date. He got me the car I wanted and took good care of me. I will be buying my next car from Lakeland Toyota.

Austin made my experience wonderful.

Austin made my experience wonderful. It was the easiest car purchase I have made to date. He got me the car I wanted and took good care of me. I will be buying my next car from Lakeland Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Miguel was AMAZING!

Miguel was AMAZING! he helped me with my needs and I left super happy with my purchase! Great customer service!

Miguel was AMAZING!

Miguel was AMAZING! he helped me with my needs and I left super happy with my purchase! Great customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Really good people to work with @ good service I like

Really good people to work with @ good service I like Lakeland Toyota Real good friendly people

Really good people to work with @ good service I like

Really good people to work with @ good service I like Lakeland Toyota Real good friendly people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Michelle Jones is the best person I've met at a

Michelle Jones is the best person I've met at a dealership very easy to work with on everything at Lakeland Toyota! Makes buying a car easy.ive brought 3 vehicles from her and will continue to only deal with her.

Michelle Jones is the best person I've met at a

Michelle Jones is the best person I've met at a dealership very easy to work with on everything at Lakeland Toyota! Makes buying a car easy.ive brought 3 vehicles from her and will continue to only deal with her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Purchased 2025 Rav4.

Purchased 2025 Rav4. Had a great experience with the total process. I was treated as if I was their only customer. The cost and features were explained in detail. The sales person was great.

Purchased 2025 Rav4.

Purchased 2025 Rav4. Had a great experience with the total process. I was treated as if I was their only customer. The cost and features were explained in detail. The sales person was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Ben Valich did a fantastic job.

Ben Valich did a fantastic job. Excellent customer service. Very professional. I purchased a 2021 Toyota Avalon Hybrid. Financial department excellent job as well and Johnny from Venezuela was outstanding as well. I will definitely go back to Lakeland Toyota. 4 Toyotas in my household. Thank you.

Ben Valich did a fantastic job.

Ben Valich did a fantastic job. Excellent customer service. Very professional. I purchased a 2021 Toyota Avalon Hybrid. Financial department excellent job as well and Johnny from Venezuela was outstanding as well. I will definitely go back to Lakeland Toyota. 4 Toyotas in my household. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

DO NOT DO BUSINESS WITH THIS SHADY DEALER!

DO NOT DO BUSINESS WITH THIS SHADY DEALER!! I have been relentlessly harassed by Lakeland Toyota for the past 3 years, texts and phone calls. I never bought a car from them, so your guess is as good as mine how they got my information. They continuously want me to trade in my 2012 Dodge Caravan for a new car. I don't even own that van. I have repeatedly told them, verbally and in writing, to stop contacting me. I just got another text from them this morning. When I called Brandon Collins, the sales manager, to tell him to stop having anyone from the sales dept from contacting me, enough is enough, the big baby he hung up on me. LEAVE ME ALONE. I DONT WANT ANY OF YOUR CRAPPY CARS!!! These guys are xxxxxxxx. I have never been in this dealership but, in order to complete this review, I have to check some boxes that do not pertain to my issue.

DO NOT DO BUSINESS WITH THIS SHADY DEALER!

DO NOT DO BUSINESS WITH THIS SHADY DEALER!! I have been relentlessly harassed by Lakeland Toyota for the past 3 years, texts and phone calls. I never bought a car from them, so your guess is as good as mine how they got my information. They continuously want me to trade in my 2012 Dodge Caravan for a new car. I don't even own that van. I have repeatedly told them, verbally and in writing, to stop contacting me. I just got another text from them this morning. When I called Brandon Collins, the sales manager, to tell him to stop having anyone from the sales dept from contacting me, enough is enough, the big baby he hung up on me. LEAVE ME ALONE. I DONT WANT ANY OF YOUR CRAPPY CARS!!! These guys are xxxxxxxx. I have never been in this dealership but, in order to complete this review, I have to check some boxes that do not pertain to my issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

bought a part online, part never came, called and asked

bought a part online, part never came, called and asked about part. they said it was no longer avalible. issued me a refund code029662 on 10/29/24. money was not returned to my card. called,asked why. they said refund was issuedand it was out of their hands,their card service provider was responsible.i asked would they call their card service provider. they said they do not know who their card service provider is! then hung up on me!

bought a part online, part never came, called and asked

bought a part online, part never came, called and asked about part. they said it was no longer avalible. issued me a refund code029662 on 10/29/24. money was not returned to my card. called,asked why. they said refund was issuedand it was out of their hands,their card service provider was responsible.i asked would they call their card service provider. they said they do not know who their card service provider is! then hung up on me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
See all 1171 reviews