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Lakeland Toyota

(1,171 reviews)
Visit Lakeland Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 1:00pm–6:00pm Closed

Reviews

(1,171 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lakeland Toyota from DealerRater.

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Thank You James Green

Thank you James Green for your fast and efficient service write up and service. It was a pleasure working with you as you got my service very quickly and you got me in and out in less than a hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

First Service

I visited Lakeland Toyota for the first 5,000 mile service on my new Toyota Camry. Did I mention this service was free! I was very happy with the speed the service was completed and the care that was taken with my care. Joe Hood was very friendly and answered all my questions. I will definently be back and look forward to working with Joe again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Recall for exhaust pipe

I was told that the repair would take 2 hours .The job was completed in 45 minutes.That is outstanding service,in my book. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service

Daniel Delgado was our service adviser He was excellent The work was completely done and in a very short visit

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Smooth, fast and friendly

For a high volume dealership it was a pleasure to receive such thorough and friendly service in buying a new truck. I got the truck I wanted at a fair price and a fair trade-in value. Dan Blavio was very informative about all the systems in the vehicle and took the extra time in his busy schedule to ensure a thorough briefing on them. Thanks Dan. The whole process from test drive to finance to out the door was relatively fast and yet very low key. A comfortable experience all the way around. I would buy here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service

Thank you Paul Simmons for taking great care on the tire repairs for our Sequoia. We appreciate the professionalism and courtesy shown to us. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The great service from Michele Drake

The same great service I have learned to expect from Michele Drake. If their are any problem Michele take care of them for me. Make my visits to the dealer a pleasure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Customer service

Mr.simmon thank you for one on one service will defitnitly be back and look forward to many more oil changes THANKS you guys rock!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

service

professional and courteous, joe hood was my service rep and was outstanding

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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<3 lakeland toyota

We bought our prius at lakeland toyota 3 years ago. The buying experience was excellent without the typical "games". We have all servicing done at the dealership,Michelle Drake is the service personnel that arranges all service for us. She is wonderful ( especially as I usually go in without my husband) and lets me know what "needs" to be done and what is "recommended" and tells me upfront how much it will cost. Also the only time I've waited more than 30 minutes was when I had 4 new tires put on, and that was only an hour. That's awesome when you have small children with you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you KDC for your comment! I've made certain that both Michelle Drake as well as her new service Director Anthony Sullivan know of your compliment. We are definitely working to improve our processes and quality of service to both our service and sales customers. Please let us know if ever there is anything that is changing in the wrong direction! Regards, Rita Garrison Ecommerce/Sales Manager Lakeland Toyota