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Reviews

Average Ratings

4.8
143 lifetime reviews. Includes reviews of Scanlon Acura from DealerRater.com
  • New Car Purchase

    We own a 2002 RL Acura and a 2013 RDX. Great cars. We drove by Scanlon Acura to see the 2017 Acura RDX. The car we wanted was not in stock, bu...

    Dealer Response

    We love testimony from long term Acura owners. Thank you for letting us know that Jesse treated you well, and we were able to get you the car you...


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    We own a 2002 RL Acura and a 2013 RDX. Great cars. We drove by Scanlon Acura to see the 2017 Acura RDX. The car we wanted was not in stock, but not a problem. Jesse Sellers got the car in one day. No pressure to buy. Excellent buying experience. We recommend you stop by to talk to him about a new Acura.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We love testimony from long term Acura owners. Thank you for letting us know that Jesse treated you well, and we were able to get you the car you wanted!


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  • Easy , Professional Sales Transaction
    April 24, 2017

    Thanks to Jesse Sellers for first class work selling and delivering my new TLX. We went through all the great features of the technology package ...


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    Thanks to Jesse Sellers for first class work selling and delivering my new TLX. We went through all the great features of the technology package enough times so that I was comfortable. The feature set up was detailed and documented. Paperwork was fully explained and completed in a timely manner. Services were completely explained and I left feeling like a valued customer - with a great new car. Thanks again, Jesse.

    Does recommend this dealer

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  • VERY poor repair services.
    April 7, 2017

    I like to give everyone a second chance when something doesn't go right. I have done this twice with Scanlon Acura. Both times (after several 2n...

    Scanlon Acura

    We never want this to happen to our guests. We would like more information so we can improve; we can't without it! Thank you for bringing your s...


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    I like to give everyone a second chance when something doesn't go right. I have done this twice with Scanlon Acura. Both times (after several 2nd chances) they said there was nothing wrong. When I continued to press the issue, they just blew me off. In both cases I went somewhere else and got the problems solved.

    Does not recommend this dealer
    Came in for service or repair
    Scanlon Acura

    We never want this to happen to our guests. We would like more information so we can improve; we can't without it! Thank you for bringing your satisfaction to our attention. Will you send your name or VIN to us so we can look into what happened please?


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  • great experience at Scanlon
    March 28, 2017

    Great service ,no pressure, staff were very professional and very considerate. Everyone was interested in assuring we had a great experience. They...


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    Great service ,no pressure, staff were very professional and very considerate. Everyone was interested in assuring we had a great experience. They went above and beyond to answer all our questions and accomodate our needs. .

    Does recommend this dealer

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  • WONDERFUL!!!
    March 12, 2017

    I would recommend Scanlon Acura to anyone looking to be treated fairly and kind by a salesperson without any type of aggressiveness or being made...

    Scanlon Acura

    What a great and detailed review! Nothing feels better than a fair deal and good people! Enjoy the new vehicle!


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    I would recommend Scanlon Acura to anyone looking to be treated fairly and kind by a salesperson without any type of aggressiveness or being made to feel pushed into a quick sale. Phil Ursillo was my salesman and I actually committed to the purchase of my Hyundai Santa Fe ( I had found the car on cargurus.com) over the phone without even meeting him. He worked very hard to make the price stay within my limited budget and when I met him at the dealership, he was just as friendly as I expected. With the help of Phil and John, I left Scanlon Acura driving my Hyundai Santa Fe knowing that I had made a very wise and very affordable choice. When I had started my search for a used vehicle, I had no intention of buying from a dealership but am so glad I changed my mind. My friends and family are shocked at the very fair deal Phil made happen for me. Thank you Phil and John for your professionalism, friendliness and courtesy and making my used car purchase so easy and affordable. You're just great!! Thank you!

    Does recommend this dealer
    Scanlon Acura

    What a great and detailed review! Nothing feels better than a fair deal and good people! Enjoy the new vehicle!


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  • Wonderful experience
    February 2, 2017

    I would highly recommend looking at the 2017 line of new cars Acura has to offer. We selected the Tech Package on the RDX and it can do everything...

    Scanlon Acura

    Wow! We try to treat all our clients like royalty! We appreciate the great review!


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    I would highly recommend looking at the 2017 line of new cars Acura has to offer. We selected the Tech Package on the RDX and it can do everything except drive the car. Just picked it up yesterday, so I am still learning. We are extremely satisfied with the sales staff from the GM to finance. We were treated royally!

    Does recommend this dealer
    Scanlon Acura

    Wow! We try to treat all our clients like royalty! We appreciate the great review!


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  • Staff are very friendly and attentive
    January 28, 2017

    Kim was amazing and Informative . She has great customer service . The finance team explained the process and terms very well , I feel I got a gre...

    Scanlon Acura

    Thank you for letting us know Kim did a great job. Enjoy the new vehicle!


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    Kim was amazing and Informative . She has great customer service . The finance team explained the process and terms very well , I feel I got a great deal and I'm very happy with the team who helped me

    Does recommend this dealer
    Scanlon Acura

    Thank you for letting us know Kim did a great job. Enjoy the new vehicle!


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  • Purchase of JEEP Grand Cherokee
    January 21, 2017

    best car buying experience ever.no problems DREW was great ! I'm usually not a patient person, but Drew was very easy to work with.


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    best car buying experience ever.no problems DREW was great ! I'm usually not a patient person, but Drew was very easy to work with.

    Does recommend this dealer

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  • Can't go wrong at this dealer
    January 17, 2017

    Our salesperson Myra was excellent. The entire dealership took great care in preparing our slightly used, new to us Acura. All of the new feature...


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    Our salesperson Myra was excellent. The entire dealership took great care in preparing our slightly used, new to us Acura. All of the new features were explained to us. We will return for their great service department.

    Does recommend this dealer

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  • Purchase of new 2017 Acura MDX
    January 12, 2017

    Had an excellent purchasing experience with John Gallman when purchasing our new 2017 Acura MDX. John was very knowledgeable of the MDX product. ...

    Scanlon Acura

    Thank you for the detailed review of your experience with John at Scanlon Acura! Enjoy the new MDX!


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    Had an excellent purchasing experience with John Gallman when purchasing our new 2017 Acura MDX. John was very knowledgeable of the MDX product. He explained in great detail all the navigation functions, how they are programmed, etc. He answered all of our questions to make sure we understood. He was fun to work with and made the buying experience enjoyable. He is a very good salesman and will be recommended if the occasion should arise as to where to buy a car from and who they should talk to. Ken and Donna Schultz

    Does recommend this dealer
    Scanlon Acura

    Thank you for the detailed review of your experience with John at Scanlon Acura! Enjoy the new MDX!


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