[{"id":550929,"personPtyId":51286960,"firstName":"John","lastName":"Casco","titleText":"sales","emailTxt":"jcasco@germainmotorco.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":14,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/44b28bf21855.jpg","drDealerId":28669,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":527920,"personPtyId":44703813,"firstName":"Adrian","lastName":"Peña","titleText":"Service Advisor","emailTxt":"apena@germainmotorco.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/1e1112cca977.jpg","drDealerId":28669,"dealerEmpStartDtUtc":"1496275200","industryStartDtUtc":"1448928000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":130007,"personPtyId":51745112,"firstName":"Rhoel","lastName":"Gray","titleText":"Service Advisor","shortBioText":"Hi, my name is Rhoel Gray, I am a service advisor at Germain BMW of Naples. I started with the Germain Motor Co. in March of 2007 as a service advisor at Germain Acura in Naples, FL. Under the guidance and mentorship of Joe Diclaudio, and my sincere commitment to creating memorable and unique customer experiences, Germain Acura was ranked as one of the top 5 dealers in the nation for customer satisfaction 5 years in a row. Once at the #1 and #2 position out of 272 dealerships nationwide. In March of 2012, I transitioned to Germain BMW. I am proud to be a part of the Germain Motor Co. and the Germain BMW family because the level of dedication and significance given to our customer\u001as happiness is unparalleled. When I\u001am not working I enjoy fishing, watching documentaries on The History Channel and spending time with my wife and our son. I look forward to meeting you, and having you as a client for life by attending to your service needs at the level of excellence you deserve and expect.","emailTxt":"rgray@germainmotorco.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":40,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mmarkham/c1181347-95fb-442d-8255-ce558fa6111f.jpg","drDealerId":28669,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":187884,"personPtyId":33902245,"firstName":"Max","lastName":"Zuercher","titleText":"Client Advisor","shortBioText":"Hello, I\u001am Max Zuercher; Client Advisor for Germain BMW of Naples. After a career in the Aviation Industry I started my career with BMW in 2004. In 2006 I reached the Profiles in Achievement level from BMW North America. I love to provide exceptional service to my customers and of course I enjoy selling luxury cars.\r\n\r\nWhen I\u001am away from the dealership I enjoy spending time with friends and family. I also enjoy traveling, scuba diving and golf.","emailTxt":"mzuercher@germainmotorco.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mmarkham/0e5da89c-9281-458d-9366-c97a56891f28.jpg","drDealerId":28669,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":221163,"personPtyId":32584290,"firstName":"Moises","lastName":"Marante","titleText":"Service Advisor","shortBioText":"Hi, my name is Moises Marante and I am a Service Advisor here at Germain BMW of Naples. I started here in 2011 and have been in the industry since 2009. I strive to make every service visit a memorable experience and provide a family like environment. After all we are all part of the BMW family now. When I\u001am not providing my clients with exceptional service you can find me doing outdoor activities such as fishing, playing some baseball and basketball. I also like just relaxing by the pool and enjoying the company of family and close friends while grilling some good steak. I look forward to the opportunity of building a relationship with you and helping you with your vehicle. Thank you for choosing BMW and I will see you soon.","emailTxt":"mmarante@germainmotorco.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mmarkham/3022cf22-7135-4c85-bc88-d0735e43cb78.jpg","drDealerId":28669,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":294731,"firstName":"George","lastName":"Donovan","titleText":"Service Advisor","shortBioText":"Hi my name is George Donovan a Service Advisor here at Germain BMW. I have been in the automotive service industry since 1996 and 10 years of my automotive service with the Germain Family. I am originally from the New York City Area and served with the NYPD. I enjoy spending time with my family, boating, the beach and living in paradise.","emailTxt":"gdonovan@germainmotorco.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/05b6caefca4f.jpg","drDealerId":28669,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":521512,"personPtyId":43073677,"firstName":"Frank","lastName":"Angelillo","titleText":"Client Advisor","emailTxt":"fangelillo@germainmotorco.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28669,"dealerEmpStartDtUtc":"1519862400","industryStartDtUtc":"1220227200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":20327,"firstName":"Jim","lastName":"McGinn","titleText":"Client Advisor","shortBioText":"I moved to Naples from the Boston area where I worked in the Ad Agency business. Always loved BMW's, so when I came to Naples, I figured I would try and get a job selling them. I started at Germain BMW in 2003. I have a BS in Marketing from Boston College and an MBA from the University of Rhode Island. I live in Bonita Springs Florida with my wife April Hoover and our adopted dogs Lucy, Tucker and Tina, along with our adopted Senegal Parrot, Vinnie. Adopt, don\u001at shop!","emailTxt":"jmcginn@germainmotorco.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":189,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mmarkham/8febf01f-9c7f-4b12-891d-dda9616e309e.jpg","drDealerId":28669,"dealerEmpStartDtUtc":"1062374400","industryStartDtUtc":"1062374400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":130005,"personPtyId":32586594,"firstName":"Daron","lastName":"Lynn","titleText":"Client Advisor","shortBioText":"Hi, I\u001am Daron Lynn; Client Advisor for Germain BMW of Naples. I have been in Florida since 2008 and am married to my wonderful wife Nicole. We have a son named Daron who keeps me busy. When I am away from the dealership I enjoy cooking and deep sea fishing. Being from Tennessee I enjoy SEC football especially when University of Tennessee plays.","emailTxt":"dlynn@germainmotorco.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":60,"imageUrl":"https://cdn-user.dealerrater.com/images/9ef6edb20cf0.jpg","drDealerId":28669,"industryStartDtUtc":"1109635200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":25168,"firstName":"Flavio","lastName":"Galasso","titleText":"General Manager","emailTxt":"fgalasso@germainmotorco.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mmarkham/9c429a4c-e79d-462c-9db6-6a524982403b.jpg","drDealerId":28669,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":65088,"firstName":"Bill","lastName":"Emerson","titleText":"Service Manager","shortBioText":"Hi, I\u001am Bill Emerson, Service Manager at Germain BMW. I have been a member of the Germain team since 1996. \r\n\r\nI am married to my wonderful wife Celine for 19 years and we have a son Robbie. Away from the dealership I enjoy spending time with my family, baseball, fishing and camping.\r\n\r\nNext time you find yourself in need of service I hope you allow me the opportunity to earn your business.","emailTxt":"bemerson@germainmotorco.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mmarkham/677e1942-73d3-4997-887f-4ca8907967e4.jpg","drDealerId":28669,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":370227,"personPtyId":32585613,"firstName":"Christian","lastName":"Hoza","titleText":"Service Advisor","shortBioText":"Hello! My name is Christian Hoza. I am a Service Advisor here at Germain BMW of Naples. Ever since I was a little boy I have been fascinated by anything with wheels. I grew that passion into an everyday love which led me to the automotive industry in 2016. I was born and raised in beautiful Naples, FL. Outside of my love for cars; I enjoy the beach, bike rides, and simply spending time with family and friends. Here at Germain BMW of Naples, I strive for the highest level of excellence in both customer service and the servicing of your vehicle.","emailTxt":"choza@germainmotorco.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/a5c044448686.jpg","drDealerId":28669,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":221166,"personPtyId":32591359,"firstName":"Chuck","lastName":"Griffith","titleText":"Service Advisor","shortBioText":"Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in September of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.","emailTxt":"cgriffith@germainmotorco.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mmarkham/1a3ee779-082b-414b-bd9d-50a693b54b7f.jpg","drDealerId":28669,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":255874,"personPtyId":33960309,"firstName":"Alex","lastName":"Soare","titleText":"Client Advisor","emailTxt":"asoare@germainmotorco.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/a3349a619104.jpg","drDealerId":28669,"dealerEmpStartDtUtc":"1388534400","industryStartDtUtc":"1072915200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":80145,"firstName":"Peter","lastName":"Martin","titleText":"Client Advisor","shortBioText":"I have been in the car business for over 8 years, all with Germain BMW. After 8 years in the hospitality business, I decided to pursue a career in the automotive business. I narrowed down the cars that I would like to own and BMW was the product that came out on top. I am originally from Chicago and relocated to the Naples area in 2001 to be closer to my family. Since then I have started a family of my own and we recently welcomed our second child into our lives. Living in SW Florida and helping people acquire the Ultimate Driving Machine has been a true blessing. I look forward to working with you!","emailTxt":"pmartin@germainmotorco.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":69,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mmarkham/8e6893ba-fde0-440f-8240-ac1db31df9df.jpg","drDealerId":28669,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":521511,"personPtyId":43073784,"firstName":"Mark","lastName":"DeStefano","titleText":"Client Advisor","shortBioText":"Hello, my name is Mark DeStefano and I have the privilege of selling BMW's in Naples Florida. I am a transplant from Maryland, one of the new guys. I attended Misericordia University where I received a Bachelor's degree in Business Administration specializing in Financial Services and minoring in Communications. When I'm not working you can find me taking pictures of cars, cycling or relaxing on the beach.","emailTxt":"mdestefano@germainmotorco.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/802e16b62a6b.jpg","drDealerId":28669,"dealerEmpStartDtUtc":"1519862400","industryStartDtUtc":"1464739200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":421862,"personPtyId":32511533,"firstName":"Bryan","lastName":"Koser","titleText":"E-Commerce Director","emailTxt":"bkoser@germainmotorco.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28669,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":550939,"personPtyId":52589842,"firstName":"James","lastName":"Koser","titleText":"Sales Manager","emailTxt":"jkoser@germainmotorco.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28669,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":65075,"personPtyId":32585991,"firstName":"Kevin","lastName":"Browne","titleText":"Pre-Owned Sales Manager","shortBioText":"Originally, from Cork City, Ireland my love of travel has had me jaunting across the globe. I have lived in England and Australia prior to moving to southern CA where I resided for many years.\r\n I am very pleased to be working with the BMW automotive line and particularly a great customer service company, Germain BMW.\r\nAway from the dealership, I enjoy playing tennis while spending as much time as possible with my daughter Shannon.","emailTxt":"kbrowne@germainmotorco.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":66,"imageUrl":"https://cdn-user.dealerrater.com/images/a5d2f358fd65.jpg","drDealerId":28669,"dealerEmpStartDtUtc":"1309478400","industryStartDtUtc":"428544000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":65205,"firstName":"Mike","lastName":"Brin","titleText":"Client Advisor","shortBioText":"Hello, I am Mike Brin Sales Consultant for Germain BMW of Naples. I moved to Naples from St. Thomas US Virgin Islands in 1997. Along with my children Amanda and Christopher, we absolutely love living in Florida. I have been with BMW for 12 years and have a great respect for the product. I enjoy taking care of our customers, it is the greatest feeling when someone buys a new BMW, the look of excitement is what makes me want to be part of the experience of BMW.","emailTxt":"mbrin@germainmotorco.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":44,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mmarkham/772cc7bc-7c24-4f28-926d-f442fb2f1c07.jpg","drDealerId":28669,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":24307,"firstName":"Tracy","lastName":"Costantini","titleText":"Sales Assistant","shortBioText":"Hello, my name is Tracy Costantini. Providing each and every customer with exceptional service is my #1 priority. BMW customers are smart and dynamic people who share my passion for driving and design. Working for Germain Motor Co. is most rewarding. Every day it is a thrill to see the smiles and hear the laughter from our customers experiencing joy from driving a BMW. I look forward to assisting you obtain your Ultimate Driving Machine.","emailTxt":"tcostantini@germainmotorco.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/users/ginnapeterson/0671f209-e6a4-41f6-b88c-b825e175a9e6.jpg","drDealerId":28669,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":183754,"personPtyId":32583816,"firstName":"Paul","lastName":"Cullinan","titleText":"General Sales Manager","shortBioText":"Hello my name is Paul Cullinan; General Sales Manager for Germain BMW of Naples. I have worked in the car industry since 1987 spending eleven years with BMW. I was born in Dublin Ireland and moved to America after completing school. I have had several BMW\u001as and am currently enjoying a 2014 BMW z4. When I\u001am away from the dealership I enjoy spending time with my wife and son living the Florida lifestyle.","emailTxt":"pcullinan@germainmotorco.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mmarkham/80f44c2e-2624-4c15-a10a-80f9f99504ce.jpg","drDealerId":28669,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":103824,"personPtyId":32583166,"firstName":"Sam","lastName":"Rusinik","titleText":"Administrative Sales Manager","emailTxt":"srusinik@germainmotorco.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mmarkham/d7fcfe9d-14eb-4940-b270-6e0543ef5b8e.jpg","drDealerId":28669,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":336073,"personPtyId":32591758,"firstName":"Jeremy","lastName":"Bongle","titleText":"Service Advisor","shortBioText":"Hi! My name is Jeremy Bongle, Service Advisor here at Germain BMW of Naples. In the fall of 1999, I decided to leave the cold Wisconsin winters behind and moved to sunny Naples. I've been in the automotive service industry since 2009, and with the Germain family since 2014. I really enjoy helping people and take pride in treating customers as though they were a family member or friend. My free time is spent with my beautiful wife, our two amazing teenage daughters, and my crazy three-year-old son. Football season is my favorite time of the year, where I loudly cheer for my Green Bay Packers. I look forward to meeting you!","emailTxt":"jbongle@germainmotorco.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/037af46a1496.jpg","drDealerId":28669,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":130001,"firstName":"Ron","lastName":"Arnold","titleText":"Service Drive Manager","shortBioText":"Originally from out west I moved to south west Florida in 1995. It took me a while to get used to the climate change but once I did, I started to appreciate the everglades and all the beach has to offer. I have been working for Germain BMW for 6 years and look forward to many more. The best part of my job is understanding customer concerns and meeting needs for quality service.","emailTxt":"rarnold@germainmotorco.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mmarkham/97db533e-8b3d-4623-8291-ac5a5158babd.jpg","drDealerId":28669,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":350728,"personPtyId":32585188,"firstName":"Nick","lastName":"Jones","titleText":"BMW Genius","shortBioText":"Hi my name is Nick Jones; BMW Genius here with Germain BMW of Naples. I was born in Alabama but have lived here in Florida since 1985. I have worked in many industries from food to finance, however none have been as rewarding to me as being able to help our customers understand the great technology of their vehicles. I look forward to seeing you in our service drive here at BMW and helping you get the experience out of your vehicle.","emailTxt":"njones@germainmotorco.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/559fceb1a443.jpg","drDealerId":28669,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":338327,"personPtyId":37117392,"firstName":"Alex","lastName":"Pope","titleText":"New Car Client Advisor","shortBioText":"Hello my name is Alex Pope; New Car Client Advisor at Germain BMW of Naples. I am a native of Florida and have lived in Fort Myers since 2010. I am born and raised in the automotive industry. When I'm away from the dealership, I am usually on the golf course or taking my German Shepard, Callie to the dog beach. I enjoy working for the Germain BMW family and look forward to working with you.","emailTxt":"apope@germainmotorco.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/e7c4455b6b03.jpg","drDealerId":28669,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478530,"personPtyId":44288920,"firstName":"Bruce","lastName":"Capobianco","titleText":"Client Advisor","emailTxt":"bcapobianco@germainmotorco.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28669,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":371817,"personPtyId":32590955,"firstName":"John","lastName":"Guida","titleText":"Internet Sales & Vehicle Exchange Manager","shortBioText":"Hello, my name is John Guida; Internet Sales and Vehicle Exchange Manager for Germain BMW of Naples. I started in the automotive industry in 2010 with Germain Motor Company. It has been a wonderful experience growing alongside wonderful people.\r\n\r\nMy background is a bit diverse as I've done everything from Computer Design to Web Development. \r\n\r\nOutside of the dealership you may find me on my bike or exploring the great outdoors. \r\n\r\nMy goal is to make your experience as quick and easy as possible. I look forward to meeting you!","emailTxt":"jguida@germainmotorco.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/f9eb712f63e5.jpg","drDealerId":28669,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":492662,"personPtyId":32509609,"firstName":"David","lastName":"Walker-Hughes","titleText":"Client Advisor","shortBioText":"I was born in Thornhill, Dewsbury, West Yorkshire, England. I moved to Florida in March 1998 and Love it here.\r\n\r\nI love my job!","emailTxt":"dwalker-hughes@germainmotorco.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28669,"dealerEmpStartDtUtc":"1517443200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":256961,"personPtyId":32584450,"firstName":"John","lastName":"Cathey","titleText":"Parts Manager","shortBioText":"Hello, I\u001am John Cathey, Parts Manager at Germain BMW. I have been with Germain for 4 years and have worked in the automotive industry for the last 24 years.\r\n\r\n I was raised on a farm in Dixon Illinois and moved to Florida in 1986. I am married with 2 children. Being raised on a farm might be where I get my love of the outdoors. I enjoy camping, hiking and just about all outdoor activities. I\u001am blessed to be able to be the assistant scout master for my sons Boy Scout Troop.\r\n\r\nBeing an avid sports fan and living in Florida you will find me cheering on the Florida Gators, Miami Dolphins and the Tampa Bay Rays. \r\n\r\nI look forward to assisting you and earning your business.","emailTxt":"jcathey@germainmotorco.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/7e1220eb8e3f.jpg","drDealerId":28669,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":478521,"personPtyId":33858550,"firstName":"Michael","lastName":"Schmidt","titleText":"Client Advisor","emailTxt":"mschmidt@germainmotorco.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28669,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":195997,"firstName":"Paul","lastName":"Tremulis","titleText":"Shop Foreman","shortBioText":"I've been a BMW driver and enthusiast for thirty years. I moved from Illinois to Naples to join the Germain BMW family in the spring of 2000. I have over three decades of technical experience in the automotive field. I'm proud to be the Shop Foreman of a great dealer with the best product.","emailTxt":"ptremulis@germainmotorco.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/users/loblinger/87eceb36-3f47-42be-97f9-85a41a2a5961.jpg","drDealerId":28669,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":550926,"firstName":"Jesse","lastName":"Kaldany","titleText":"BMW Genius","emailTxt":"jkaldany@germainmotorco.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28669,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":554794,"personPtyId":52589775,"firstName":"John \"JJ\"","lastName":"Joseph","titleText":"Client Advisor","shortBioText":"Hello! I'm John Joseph, Pre-Owned Client Adviser for Germain BMW, with more than 15 years experience in the automotive industry. I moved from Chicago to Naples in 1984 with my wife, Nancy. \r\nWe've owned three BMWs, we have two daughters and our first grandson making his appearance in June of 2018. When i'm not at the dealership I spend time outdoors boating and fishing or just working in the yard.","emailTxt":"jjoseph@germainmotorco.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/c11ae2663730.jpg","drDealerId":28669,"dealerEmpStartDtUtc":"1512086400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":550937,"personPtyId":51288413,"firstName":"Tamie","lastName":"Johnson","titleText":"Client Adviser","emailTxt":"tajohnson@germainmotorco.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28669,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":65220,"firstName":"Tim","lastName":"Shoplack","titleText":"Assistant Parts Manager","emailTxt":"tshoplack@germainmotorco.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mmarkham/4f842321-a665-4067-af1e-a092e94fd4e4.jpg","drDealerId":28669,"certifiedEmployee":false,"deptDscrp":"Management"}]

Germain BMW of Naples

Rectangle 48
Sales 9:00 AM - 5:00 PM
Service 8:00 AM - 4:00 PM

Germain BMW of Naples Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2008

Germain BMW of Naples offers many automotive products and services to our Naples area customers. From quality new BMW vehicles to used cars, we know anyone looking for a vehicle in Naples will likely find what they want at our dealership. We carry a comprehensive line of BMW vehicles, including the 328i, 528i, 535i, 335i and X3, making us a good choice as your Naples BMW car dealer.

...



Our services include trusted BMW car repair, original BMW parts, and financing to help our customers purchase the car of their dreams.

Call Germain BMW of Naples or come visit us in person. We're conveniently located at 11286 Tamiami Trail

"Southwest Florida's BMW Headquarters - Germain BMW of Naples - BMW The Ultimate Driving Machine"

Service

Oil, Filter Change (Premium)

$79.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1218 lifetime reviews. Includes reviews of Germain BMW of Naples from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 18, 2018

    Germain BMW and my sales person Mark DeStafano were super. Mark went out of his way to make sure my needs were met with the right car and equipment. ... I would buy another car fro Germain and Mark!

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    Dealer Response

    Thank you so very much for your business and the kind review about your experience with Mark. We are happy to know you feel he went out of his way to ...provide you the ultimate car buying experience. Best Regards, Flavio Galasso General Manager


    Worked with:
    Mark DeStefano

    Client Advisor

    (5.0) 6 reviews

  • 5.0 out of 5
    October 11, 2018

    Adrian did a great job checking me in and followed up quickly to let me know what needed done to fix my car. The repair was done in a timely manner and... the car was cleaned and ready when I picked it up.

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    Germain BMW of Naples

    We appreciate you choosing Germain BMW for your automotive needs. See you next visit. Best Regards, Flavio Galasso General Manager


    Worked with:
    Adrian Peña

    Service Advisor

    (5.0) 11 reviews

  • October 6, 2018

    Purchase my wife’s SUV through John. I live in Jax and needed great amount of details before I made the trip. John was helpful and extremely patient.... he had the paper work ready for me before I arrived to the dealership. I was in and out in 30-45 mins. Fastest dealership experience.

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    Dealer Response

    Thank you for allowing John and our team the opportunity to earn your business and provide you with a quality and efficient car buying experience. Be...st Regards, Flavio Galasso General Manager

  • 5.0 out of 5
    October 11, 2018

    Dropped my BMW off for routine service check. Very courteous, knowledgeable, professional Service Advisor. Would recommend this dealership and employee... to friends. Returned my car beautifully cleaned inside and out.

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    Germain BMW of Naples

    Thank you for letting us know that Adrian provided you with the quality service experience you deserve as a Germain BMW customer. We truly appreciate ...your kind recommendation. Best Regards, Flavio Galasso General Manager


    Worked with:
    Adrian Peña

    Service Advisor

    (5.0) 11 reviews

  • 5.0 out of 5
    October 10, 2018

    2006 BMW X3 3.0 Manual "M" George Donovan is a very Professional Service Advisor that delivers great customer service. Carmine Vessilla is a "World Class"... BMW Mechanic that works on my X3 as if it was his own car. I highly recommend this repair team to anyone. Thomas Patrick

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    Germain BMW of Naples

    Thank you for your business and kind recommendation. See you next time. Best Regards, Flavio Galasso General Manager


    Worked with:
    George Donovan

    Service Advisor

    (5.0) 9 reviews

  • 4.8 out of 5
    October 9, 2018

    Alex was friendly, honest, service driven, did more than expected. Alex showed us exactly what we wanted to see and listened to us. I highly recommend... Alex.

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    Germain BMW of Naples

    We thank you for the positive feedback. If there is anything further we may do for you, please let us know. Best Regards, Flavio Galasso General Mana...ger


    Worked with:
    Alex Soare

    Client Advisor

    (4.6) 22 reviews

  • 5.0 out of 5
    October 5, 2018

    Adrian Pena is always very accommodating and is readily available to answer all of my questions. I would recommend Adrian and Germain BMW of Naples.

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    Germain BMW of Naples

    Thank you for sharing your complete satisfaction with Adrian. If you need anything please let us know. Best Regards, Flavio Galasso General Manager


    Worked with:
    Adrian Peña

    Service Advisor

    (5.0) 11 reviews

    Peter Martin

    Client Advisor

    NOT RATED

  • 5.0 out of 5
    October 3, 2018

    Have been looking to buy a new car for a few weeks now, but didn???t see what i wanted anywhere. Went to Germain BMW to look around when I met Mark. Great... down to Earth guy who helped me find the car I was searching for. Did a lot to make sure I was happy. Definitely recommend going here - 5 stars.

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    Germain BMW of Naples

    Your business and kind recommendation of Mark are greatly appreciated. Best Regards, Flavio Galasso General Manager


    Worked with:
    Mark DeStefano

    Client Advisor

    (5.0) 6 reviews

  • 5.0 out of 5
    October 2, 2018

    My husband and I had been looking for s used convertible last winter. We visited many dealerships and test drove quite a few cars. Then we went to Germaine... BMW. Alex came right up to us in a non-used-car/salesman manner. He was interested in hearing what we wanted and was not at all pushy. He showed us several options. Throughout the process, he was calm, professional, polite, friendly, and knowledgeable. Best of all, he got us a great deal!! We highly recommend Alex Soare!

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    Germain BMW of Naples

    Thank you for letting us know what a positive car buying experience Alex provided. We appreciate your business and hope to work with you again. Best ...Regards, Flavio Galasso General Manager


    Worked with:
    Alex Soare

    Client Advisor

    (4.6) 22 reviews

  • 5.0 out of 5
    October 1, 2018

    John has been selling us cars for years. Would go back to him every time we wanted something new. He is fair on getting you what you want and will make... sure you have everything you need. Complaint: Why does this star rating only stop at 5 stars; this guy deserves at least 8!!

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    0 people out of 0 found this review helpful. Did you?
    Germain BMW of Naples

    Thank you for letting us know how John continues to meet your expectations. We agree the star ratings should go higher. Best Regards, Flavio Galasso ...General Manager


    Worked with:
    John Casco

    sales

    (5.0) 14 reviews

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