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Reviews

Average Ratings

4.5
542 lifetime reviews. Includes reviews of Naples Nissan from DealerRater.com
  • Exact excellence

    Originally leased a car in Missouri almost 3 years ago but moved down to Naples, FL around 10 months ago. Their service department is exactly what...


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    Originally leased a car in Missouri almost 3 years ago but moved down to Naples, FL around 10 months ago. Their service department is exactly what I expected from a Nissan dealer. My original dealer was very, very good but changed ownership after my initial lease and things changed, and not for the better. However, the guys at Naples Nissan always provided us with great care and excellent professionalism. On April 11th, we decided to trade in our lease and see what they had to offer. It started out with a 2015 Sentra with a great rebate and lease payment (2) forgiveness. Sounds great right? But the car did not "Wow!" me. So Daryl and Casey rolled up their sleeves and went to work. They found on their lot, the EXACT car we were looking for including options and color. It may have been chance but it felt like they did everything to insure we left there with the car we wanted, nothing less. Thanks!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • TERESA

    EXCELLENT SERVICE. THE CAR WENT TO SERVICE. IT WAS FAST AND WELL DONE. THANKS OSCAR CAMPOS FOR THE ADVICE.


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    EXCELLENT SERVICE. THE CAR WENT TO SERVICE. IT WAS FAST AND WELL DONE. THANKS OSCAR CAMPOS FOR THE ADVICE.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service

    Nicole was super! Timely service, knowledgeable staff, clean pleasant waiting area.


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    Nicole was super! Timely service, knowledgeable staff, clean pleasant waiting area.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service

    Great service , great timing, everything worked well.


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    Great service , great timing, everything worked well.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Montserrat Macia

    I am very satisfied with the service we get, and the sales man was very friendly and explain everything that we ask about the car.


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    I am very satisfied with the service we get, and the sales man was very friendly and explain everything that we ask about the car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Recall Repair

    Recall repair was explained in detail along with timing. We were given a loaner Altima which was clean. Car repairs finished the next day. Very pr...


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    Recall repair was explained in detail along with timing. We were given a loaner Altima which was clean. Car repairs finished the next day. Very professional in every aspect of our experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Repair work

    Excellent service in a reasonably short period of time. I have always been treated very professionally.


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    Excellent service in a reasonably short period of time. I have always been treated very professionally.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Nissan feedback on purchase

    Kostien was very nice to work with and very helpful. We would use him again. Thank you, Yvonne


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    Kostien was very nice to work with and very helpful. We would use him again. Thank you, Yvonne

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Nicole Baker

    Nicole Baker. our Naples Nissan service provider was very pleasant and made us feel very comfortable. She was also very happy at her job which was...

    Dealer Response

    Thank you for taking the time to give us a glowing review. Hope all is well


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    Nicole Baker. our Naples Nissan service provider was very pleasant and made us feel very comfortable. She was also very happy at her job which was apparent by her constant smile!! Good for you! Also we are always thrilled that we get a free car wash with every servicing! Great to get a clean car back!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to give us a glowing review. Hope all is well


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  • Really good experience

    Nicole helps us out for this repair, she went above and beyond explaining things for us, even printing more info so we can understand better what ...

    Dealer Response

    Thank you


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    Nicole helps us out for this repair, she went above and beyond explaining things for us, even printing more info so we can understand better what it needs to be done on our car, really informative and to the point.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you


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