Reviews
Top notch service from the team at germain, as well as
Top notch service from the team at germain, as well as the service writer. He knows exactly how to keep me happy, even if I needed to come back for a part that needed to be ordered. The coffee bar sucked, but the people here are awesome. Thank you Chris for being you.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Muy buen servicio , estoy muy contento de la compra y el
Muy buen servicio , estoy muy contento de la compra y el vendedor muy amable , muchas gracias por todo
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Yunier, gracias por su comentario de 5 estrellas sobre su vendedor en Germain Toyota of Naples. Felicitaciones por su nueva compra.
I was very happy with my experience.
I was very happy with my experience. I did not have an appointment Marco took care of me it did not matter. He let me know what was going on, I was very pleased about my experience and would recommend Marco anytime.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mary, we're thrilled to hear Marco provided such excellent care at Germain Toyota of Naples. Thank you for recommending him and for sharing your positive experience!
Victor Handel was great from the time I arrived till the
Victor Handel was great from the time I arrived till the time I left Victor kept me in the look on the service performed Glad he is part of your team
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your appreciation for Victor! We are thrilled to hear he kept you informed throughout your visit. We will pass along your kind words. See you next time at Germain Toyota of Naples!
Frank came to me shortly after I arrived.
Frank came to me shortly after I arrived. He was very courgial and he kept me informed on the progress of the service of my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Melvin, thank you for taking the time to review Frank and the team! We appreciate your business and hope to see you again at Germain Toyota of Naples. Safe travels!
The people who work there were very kind; it was a very
The people who work there were very kind; it was a very nice experience. Really good
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your confidence in Germain Toyota of Naples! We appreciate your business.
Es mi preferida marca de carro dan muy buen trato en
Es mi preferida marca de carro dan muy buen trato en especial Giovani mi vendedor
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Gracias por su reseña. Nos alegra saber que le brindaron una experiencia y atención excelentes en Germain Toyota of Naples. Esperamos verlo pronto!
We purchased a car tonight from Germaine Toyota in
We purchased a car tonight from Germaine Toyota in Naples, and we were very satisfied with our experience. Melissa in sales was knowledgeable, patient and attentive to our needs. She took the time to understand what we were looking for and guided us through the options without any pressure. Melissa answered all of our questions thoroughly, making the decision-making process much easier. Additionally, the finance manager Chris, was equally outstanding. He worked with us through the payment options, and clearly explained the process we needed to go through to title the car in another state. Overall, our experience at Germaine Toyota was great. The combination of excellent customer service from both the sales and finance team made this car buying experience enjoyable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Mike and Debi, congratulations on your new car! We are thrilled that Melissa and Chris made your experience positive and stress-free. Thank you for choosing Germain Toyota of Naples and for sharing your kind words with us! Safe travels from all of us!
We purchased a car tonight from Germaine Toyota in
We purchased a car tonight from Germaine Toyota in Naples, and we were very satisfied with our experience. Melissa in sales was knowledgeable, patient and attentive to our needs. She took the time to understand what we were looking for and guided us through the options without any pressure. Melissa answered all of our questions thoroughly, making the decision-making process much easier. Additionally, the finance manager Chris, was equally outstanding. He worked with us through the payment options, and clearly explained the process we needed to go through to title the car in another state. Overall, our experience at Germaine Toyota was great. The combination of excellent customer service from both the sales and finance team made this car buying experience enjoyable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mike and Debi, thank you for choosing Germain Toyota of Naples and for sharing your experience with Melissa and Chris! We're thrilled to hear you both were so well taken care of. Enjoy your new car, we wish you many safe and happy miles ahead!
MICHAEL SULLIVAN OUTSTANDING EXCELLENT PROFESSIONAL .
MICHAEL SULLIVAN OUTSTANDING EXCELLENT PROFESSIONAL ..SO IMPRESSED WITH HIS TIMELY UPDATES AND MESSAGES ON ISSUES WITH VEHICLE. ...SERVICE DEPARTMENT EXCELLENT JOB !!! WELL DONE!! RECEPTIONISTS AT COUNTER A+ THANK YOU TOYOTA!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your fantastic feedback about Michael and our service team! We will pass along your kind words to him and the rest of the crew. See you next time at Germain Toyota of Naples!