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Sunset Cadillac of Sarasota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (283 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (283 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sunset Cadillac of Sarasota from DealerRater.

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par excellence!

All went well,very accommodating,as usual. Shall I say the same things using other words! Cadillac dealers,including ours at home,seem to have a knack for pleasing,as well they shoild!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Deborah, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Facilities were excellent.

Each part of the process was explained. There were no secrets or drama. Set up of all items (onstar, xm, etc) were completed efficiently.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchase of 2014 BMW 760li

Marshall was absolutely awesome with helping with my purchase of this fabulous car. His description of the car was as he said, he arranged financing and delivery of the car to my home in Ormond Beach at no charge and just was superb in his totally concern to make things work. I recommend Marshall without any reservation to anyone looking to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for sharing your experience! I consider it my privilege to have been able to provide you with the very best service without the pains and anxieties one might expect with purchasing a car online. All the best to you!

Leasing another car

Great service, courtesy, and involved in my situation. Doug made buying a car a pleasant easy experience. I appreciate the dealership as this is my third car from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great services and clean facilities

Everything was completed in a very timely manner and my ride over to the Plaza and back, was prompt and convenient. Whether this is 20 words or not should not matter!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service

everyone was very nice-service was great-I ask for a ride home and within two minutes a car came around and picked me up

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Jeanne! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!

Great, fast service!

Mark told me how long my issue would take, I elected to wait and it was ready when he said it would be. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Robert, thank you so much for your positive comments about Sunset Cadillac of Sarasota! We hope to see you soon!

Great service

Julie Perkins was outstanding and did every thing to solve the problem. She was outstanding and kept me informed. Great Job Bob Kinderman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Robert, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

excellant sewrvice

friendly and courteous staff is always ready to help and do so with a smile. very pleasant experience. would highly reccomend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Louis, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Great experience as usual

Rod always is so courteous and makes me feel special. My car is always returned clean. Work was done expeditiously.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out, Susan! Thank you for choosing Sunset Cadillac of Sarasota and we hope to see you again.