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Sunset Cadillac of Sarasota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (283 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (283 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sunset Cadillac of Sarasota from DealerRater.

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Purchase of a Used Lexus SUV

My experience with this dealership has been very good. Specifically, I found that Marshall Zimny, the Internet sales manager provided outstanding services. Marshall answered all of my questions about that vehicle in a manner that was thorough, pleasant and businesslike. Marshall provided me with the names of independent car inspection centers so that I could have the vehicle inspected by a third party and objectively. Once I got the results which confirmed what Marshall had told me I purchased that vehicle without even driving it. What I liked about the whole process is that I could trust someone in all aspects of that transaction. I highly recommend that dealership and Marshall Zimny. You can do business with these folks in total confidence.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your comments. It was my pleasure to serve you!!

Great Experience

Marshall made the whole experience wonderful, after visiting several other dealers I found Coast to be the a step up from the others. I would recommend Marshall who is a true professional, he provided great service and treated me as a VIP.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! I hope you have many years of worry free driving pleasure!

Brett Joiner far exceeded our expectations

We had been in the market for a new car and had been looking at several different brands along with different types of cars. We couldn't decide if we wanted another sport utility or convertible ? When we met with our salesman Brett Joiner his knowledge and experience far exceeded any other salesman at other dealers we had spoken to in the past, He went over all the safety features and detail of the functions , even after we purchased the car he still called to make sure we remembered everything he showed us and Brett genuinely was very attentive making sure that we had made the correct purchase. Brett Joiner displayed a lost virtue of "No sale is final until the customer is happy" We are very happy with Coast Cadillac and Brett and will tell all our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience!

We bought a used vehicle from Coast Cadillac. We worked with Marshall in the Pre-Owned Sales department. He was very upfront and honest with us. The vehicle we wanted to purchase was actually selected to go to auction the day we called about it. Marshall went out of his way to make a special trip to the Auction Lot to take the vehicle back to the dealership to ensure we got a chance to test drive it. They also help the vehicle for us for 2 days so I could do my financing with my Credit Union. Would recommend them to anyone wanting a very honest and friendly car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sorry for the late response on Cars.com but we have been communicating by email and by phone. You were a pleasure to do business with and I look forward to assisting you and your family in the future!!

Thank You Marshall Zimney and Coast Cadillac !!!!

I was shopping online for a used Chevy Avalanche, at which I found one at Coast Cadillac. I didnt have alot of time to drive around and shop, at which I didn't have time to haggle as well. I found the truck I was looking for at Coast, at which I sent an offer and request for additional info. I was contacted immediately by Marshall Zimney, at which we spent brief time exchanging info and simple negotiations. I drove over to Coast finding that the truck was exactly as Marshall said it was and honored exactly what he said on pricing as well. It was an absolute pleasure in the purchase of my Avalanche. I gave a deposit and came back the next day to pick up my truck which was washed and gased up, ready to go. A quick professional meeting in the Business Office and I was shaking hands with the General Manager !!! I was treated like a KING !!! I will definetely continue to do business with Coast Cadillac and Marshall Zimney and would recommend Marshall to anyone looking for a used car !!! Thanks Again Marshall !!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good value with good service.

Good experience, friendly service, and good value. Coast Cadillac delivered the vehicle as promised.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic Service

I was in the market for a Hyundai Veloster. Spotted one on the used car lot of Coast Cadillac. I worked with Marshall Zimny who is their Internet Sales Manager. He provided me with excellent customer service, answered all of my questions, and made the overall car buying experience wonderful. I got a great deal on my car and top dollar for my trade. I would highly, highly recommend Marshall and Coast Cadillac for anyone in the market for a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Jeff! I'm glad you are enjoying the Veloster and it was completely my pleasure to serve you. Thank you for your glowing review and I promise to give the same courtesy and respect to any friends or neighbors you send to my way.

Professional dealer

I bought a used Vehicle from Marshall Zimny at Coast Cadillac. My dad and I went to the dealer after finding a vehicle online. My dad is 80 and Marshal was very respectful and worked with us to reach a great deal! The staff was very professional and helpful ans the lounge had fresh donuts and great cappuccino! The vehicle I purchased is in tip top shape and coast offered some great warranty packages as well. Marshall walked us efficiently and expediently through the purchase process and Karen Konzel the Business manger talked to us throughout the paperwork process and we sure felt welcome!I plan to return to Coast and look forward to a great business relationship! Thank you Marshall and Karen....!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

You are certainly welcome and I look forward to assisting you in the future along with any friends you may send my way. I promise they will not be disappointed in you for sending them to me!

Coast Cadillac of Sarasota - Sold

I have been searching for a Nissan Maxima for about 1 year now. I happened to come across a 2011 Nissan Maxima at Coast Cadillac at 2200 Bee Ridge Rd. of sarasota. The very first call I made was after their operating hours, not knowing their hours of coarse, but and guess what ? Marshall Zimney picked up the phone. Marshall went the extra mile to explain the cars condition and gave all the information on the car which was exactly what I was looking for. Due to my long work hours this wan't the last time I spoke to Marshall after their operational hours, there were two other occiasions I had questions and yes Marshall picked up the phone. In my eyes this is great customer service. Once I drove to Coast Cadillac I received the same responsive service I did over the phone, the car looked great the price was right, the service was right on the mark and I made the deal. Thanks much Marshall

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I enjoy my work and the people I meet while providing the best possible service I can. Thank you for your great review and I look forward to helping anyone you may send my way!!

What a great experience!

My wife and I were in search of a Cadillac SRX and had spent weeks researching many dealerships for just the right car. Our search came to an exciting end when we found the car that we were looking for at Coast Cadillac in Sarasota, Florida. This is where we had the pleasure of meeting Mr. Marshall Zimny. What a nice guy! He even met us on his day off to show us the car we were interested in buying and let us test drive it too! His knowledge, experience, friendliness made our purchase a wonderful experience! In today's world it's nice to know that there are still great people out there who truly care about the customer and Marshall is one of those people!!! Thank you Marshall! Was it worth driving 150 miles to buy this vehicle? Absolutely! We would do it again tomorrow! Keep up the great work and please stay in touch with us. Sincerely, Karen and Paul from Orlando.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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