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AutoNation Mercedes on Copan's Road is the worst Mercedes dealership I've ever had to deal with in my life. The service dept. is horrible, they've damaged... my car while in for repairs, the AutoNation in Margate is horrible, they've damaged my car and it has taken them 8 months to finish my car that was a 3 thousand dollar insurance claim. From the G.M. Michael Lucia, to the service mgr. Todd Banks, to the paint and collision rep at the Copan's location Gus Germi, to Omar Heridia and the G.M. at the collision center Rene Estevez. Gus Germi is a liar, Michael Lucia is not professional and not fit to be a G.M. of any dealership and his little manager robot Todd Banks are all crap.. They had more work to do to finish the claim from back in April, and they had no loaner so they told me to get the nicest vehicle from Enterprise rental and Mercedes would reimburse me. I kept the rental much less than the time they had my car, as I have others to drive and now they won't pay for the rental they authorized me to get. I am filing a complaint with the BBB, post a negative review where ever I can, and I now have a lawyer involved. I will not stop reaching out to higher up people that are qualified to make an adult decision. This company has horrible business morals and ethics and they lie! I've only begun my journey to discredit them as a reputable dealership as far as service and paint/collision. And I've already sent two buyers to a different Mercedes dealer and they made their purchase there. My words are loud and clear and respected in the performance/luxury car industry. I will cause them to lose 1000 fold the 1,200.00 - dollars they owe me. Get ready AutoNation! Update. After filing a complaint with Corporate, Magically 773.73 was paid to Enterprise Rental, thus a credit back on my American Express. You still owe me 450.89. You can pay that amount to me or Enterprise so they can credit my American Express. Let's not forget the damage to my drivers side fender when you tried to deliver it as a completed job and I refused delivery and you guys took 5 more days to do so. I received no loaner or rental for those 5 days as well, and this was damage done while in your care and possession. Wake up and do what's right. Pay the 450.89. I will not disappear. Corporate has been called again. I'm waiting on your crappy dealership to do what's right. Let's also not forget Gus Germi and Todd Banks authorized the Enterprise rental. Moral and ethics are at stake here. And I'm here to show your potential customers how you screw existing customers that have spent thousands and thousands with you and used to trust you.
We live a couple hours? drive from Fort Lauderdale, and it was well worth it for us to drive there. Chris was very professional and gave us a good deal.
Had a great, smooth experience with Justin Cohen at Auto Nation Ford. Super nice guy. Took care of us well, would definitely return for another purchase... in the future. Finance Manager was also great.
Overall really simple and quick, everyone was courteous, good service
I have been using Grieco Ford for many years, buying snd selling vehicles. They are professional, friendly and accommodating. I highly recommend using... this Grieco Ford dealership!
I wanted to pay cash for tire warranty. Was told that because of our credit score don?t. Now costing us triple per year. Not going to do business with... you again.
Buying my first car at Grieco Ford was pleasant experience, knowable staff was kind enough to tell me everything I needed to know. Overall a very well... deserved high rating
Mike and Tyler assisted me in the purchasing of the 2021 Fort Explorer Sport Appearance and they were nothing short of amazing. They made the process smooth... and enjoyable. I would highly recommend Mike and Tyler to others.
This dealership helped me picked out my very first car and I love it
Tech would not investigated the recall due to the car not starting, was advised it was the starter, my vehicle has started every day since I left the dealer.... Replace a starter for $700.09 but not investigate that I have documentation regarding the recall Code. I am very unhappy that the tech never took into consideration that I had investigated the problem before going to the dealer . I would pay for the repair even if it wasn?t honored on the recall, but I felt he didn?t even try to assist me... the code started clearly that it would cause the vehicle not to start at time . So thanks FORD for nothing.