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Reviews

Average Ratings

4.8
Average based on 119 reviews.
  • Service experts

    Very well organized service department. Got me in and out very quickly, service rep sean was very helpful and professional


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    Very well organized service department. Got me in and out very quickly, service rep sean was very helpful and professional

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Team Effort

    This has been a pretty crappy month for humanity in general, but sometimes a little kindness makes things seem ok. My good experience was a team e...


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    This has been a pretty crappy month for humanity in general, but sometimes a little kindness makes things seem ok. My good experience was a team effort - the service advisor gives off positive vibes, the receptionist let me borrow a pen, the nice parts guy wrangled me granola bar from the cashier, and the cashier was cool even though I didn't remember to mention in advance I had a coupon. My experience at your dealership made a bad day sort of good. (Can you please stock some healthy snacks in the vending machine?)

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great car buying experience

    The staff were courteous and not pushy. Chris (the associate I worked with) helped out in trying to find the best option and worked to get a great...


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    The staff were courteous and not pushy. Chris (the associate I worked with) helped out in trying to find the best option and worked to get a great finance offer. We looked at both used and new cars, and I purchased a new car because the incentives were better. This was the first time I bought a new car and the experience was easy. I have since brought my car to be serviced and Tyler is the person I recommend you set an appointment with.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Lenny Smallacombe

    Purchased Toyota Guard when I bought my 2014 Toyota LE. I went to dealership for Oil Change as light for service came on. I was told I did not nee...


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    Purchased Toyota Guard when I bought my 2014 Toyota LE. I went to dealership for Oil Change as light for service came on. I was told I did not need oil change too early but needed a tire rotation. I question paying for the service as I have Toyota Guard. The young man was polite and told me it wasn't cover but could speak with a mgr. I did not but read a large sign about Toyota Guard on glass window in front of one of Bev Smith offices. It stated tire rotations are covered. The term of Toyota Guard coverage may be over but would like a answer. Other wise a nice visit once again at Bev Smith Toyota. Thank You Lenny Smallacombe

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • My Toyota Rav 4 Service visit

    Service employee was attentive, informative and the work was completed in a timely manner.


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    Service employee was attentive, informative and the work was completed in a timely manner.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Battery Check

    I came to the service dept. to have my battery checked out and it was done and I was on my way in an hour. Sean took care of me and he couldn't h...


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    I came to the service dept. to have my battery checked out and it was done and I was on my way in an hour. Sean took care of me and he couldn't have been nicer.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 15000 mi service

    15000 mi service done in a timely manner. Complimentory car wash included, but we declined due to the rainy weather we were having. Tech complime...


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    15000 mi service done in a timely manner. Complimentory car wash included, but we declined due to the rainy weather we were having. Tech complimented us on the clean condition of the vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • SERVICE DEPARTMENT REVIEW

    SERVICE DEPARTMENT GETS OVER BOOKED ON SATURDAY AND THAT MAKES THE TIME I HAVE TO WAIT A BIT LONGER, NOT REALLY A BIG DEAL, BUT MIGHT DROP OFF NEX...


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    SERVICE DEPARTMENT GETS OVER BOOKED ON SATURDAY AND THAT MAKES THE TIME I HAVE TO WAIT A BIT LONGER, NOT REALLY A BIG DEAL, BUT MIGHT DROP OFF NEXT TIME.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Excellent Service

    I bought my 2013 Prius V and have taken it in for all maintenance at Bev Smith Toyota. I have consistently received excellent service. I deal wit...


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    I bought my 2013 Prius V and have taken it in for all maintenance at Bev Smith Toyota. I have consistently received excellent service. I deal with Stan in the service dept.-- he is courteous and helpful. When an engine seal problem arose, the lifetime warranty took care of the problem. This is the third car I have purchased from this dealer and expect to purchase the next one there, too!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Perfect

    While planning an impromptu trip, I had to get an oil change immediately and didn't have the time to make an appointment... Luckily Toyota took me...


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    While planning an impromptu trip, I had to get an oil change immediately and didn't have the time to make an appointment... Luckily Toyota took me in and had my oil changed and my car serviced in no time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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