Reviews

5.0 out of 5 5.0
88 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 29, 2018

    Carlos did a fantastic job I’m very satisfied with the vehicle and hopefully very satisfied with the service but I’m sure it will be and I... will recommend other people

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 24, 2018

    This is the 2nd car I bought at Carl???s. John Harper sold me both vehicles. He is kind honest and diligent and made sure I got just the vehicle I wanted.... Thank you !

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • April 30, 2018

    I was in the market for a good used Carl. My boyfriend suggested Carls . He had recently bought one there. Jeff Jewels was my car dealer. Since I had never... bought one on my own before I was pretty scared but Jeff was extremely helpful and put me at ease. He also helped me get it on my own credit!! I love my new used car..Thankyou Jeff! Your a Jewel!¿¿

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    Shopped for a used car
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    Dealer Response

    Thank you for being part of our Carl's family, Carla! We're so happy to hear that Jeff Jewell took such great care of you.

  • 5.0 out of 5
    November 14, 2018

    Quick, friendly, and understanding! Everything exceeded my expectations. Very happy with my purchase and how smooth the transaction was to get into a new... (used) vehicle!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    November 8, 2018

    Mr. John D is the most laid back guy I have ever worked with . I hate pushy salesman who take forever to satisfy the deal. I recommend him 100%! This is... the easiest process I have ever had to purchase a vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    November 2, 2018

    I would like to thank Jack Hines and Jackie Marlow in financing. They were awesome in the purchase of my car. I would highly recommend them.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    October 18, 2018

    I recently went to Carl???s Buick and can not express how impressed I was with the level of care they showed me. It was obvious right off the bat that... the staff was willing to earn their 5 STAR review. Was I looking forward to car shopping?? Only in the same way I look forward to dental work-it???s got to be done and I would like it to be as quick & painless as possible!! I did plenty of research prior to going in and emailed with a few dealerships to get started. Even via email I felt like I would have an honest experience with Carl???s. I was right! They must have excellent leadership because the staff -including the salesman, John D, the finance lady-I can???t remember her name (sorry) but she was so knowledgeable and sweet, and the VP, Paul were all amazing. The receptionist even seemed on point! Thanks to Carl???s I now know car shopping isn???t (quite) as bad as dental work! Which is a great thing considering I???ve got to see them again at the end of my lease!! Go see them for yourself! The new 2019 Enclave is gorgeous!

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    Shopped for a new car
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  • 5.0 out of 5
    October 17, 2018

    We have been a Carl's customer for 6 vehicles. Understanding Sales people, who really listen and never pressure. Their Service Department gets our kudos.

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    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    October 12, 2018

    John dawedeit and everyone at Carl's always has the best interest of the buyer and make the process smooth and easy. Thank you for another great trip to... the dealership! My family will only be shopping at Carl's!

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    Shopped for a new car
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  • 5.0 out of 5
    October 12, 2018

    I was at the dealer to service my 2 yr. old Buick. I was walking through the showroom to stay cool on my way to TJMaxx. It was quiet in the showroom so... I stopped to look at an Encore. Three hours later I was the proud owner of a 2018 Buick Encore. It was easy and fun.

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    Came in for service or repair
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