Serra of Sylacauga

Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 1:00 PM

Serra of Sylacauga Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2017

Our one mission here at Serra Honda of Sylacauga is to provide amenities that guarantee customer satisfaction before, du

...

ring, and after the sale.Whether you're here to buy a new Honda or one of our pre-owned vehicles, you get the Serra Promise: unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. This promise includes advantages such as our 72-hour exchange policy, no-hassle trade promise, a lifetime limited powertrain warranty and more.

"Short Drive to Big Savings"

Service

Tire Rotation

$19.95

Wheel Balance

$29.95

Oil, Filter Change

$31.95

Replace Brake Fluid

$100

RepairPal Certified
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Requirements

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.0 out of 5 3.0
14 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 2.0 out of 5
    October 23, 2017

    When they supposed fix my car.i drove for a week and half it did the exact same thing it was doing when I carried it down there ie carry it back to them... then they say it the battery ok I paid 3000 dollar and some change for a motor then carry it back they say it the battery

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 27, 2017

    This is a really great place to do business Apparently 90% of the staff in sales has been replaced.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • January 8, 2015

    Came in and they took care of my 2010 Hyundai! They were very nice and quick and made sure I got the best quality service. I recommend this dealer for... service anytime, with any make vehicle I will own.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    February 27, 2017

    After speaking on the phone with a Rep that assured us that we could get approved with the down payment we had, which I repeatedly told him I wanted to... know that we were approved before making the hour 1/2 drive, Yes was his answer so he asked us to come in only after making the hour 1/2 drive to be there 10 minutes he directed us to a different Rep only for him to say that they could not help us....something that could be handled over the phone!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 15, 2014

    Customer ranks Serra Honda of Sylacauga 5 out of 5 stars on customer service, buying process, quality of repairs, facilities. This gives this dealership... an excellent rating for service and doing business buying their car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 11, 2014

    The dealer is very kind, respectable, and organized. I personally don't have any complaints. Great Service Everytime!

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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 10, 2014

    The employees from the moment you drive on the lot greet you with the up most kindness and understanding on whatever problem you may have for them.

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    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 9, 2014

    As soon as I walked on the lot, I was greeted by salesman, Mike Thomas. He answered every question and concern I had with ease and really made even my... browsing experience worth while, I didn't feel pressured to make my purchase; it felt like a conversation.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 8, 2014

    I have had a great experience with Serra Honda of Sylacauga. They have truly done whatever it took to make me happy and have worked with me and my budget.... I would refer or recommend this car dealership to anyone of interest.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 5, 2014

    The people are friendly, give great service and do amazing work.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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