Crest Cadillac of Birmingham

New 877-524-5304 Dealer Website
Used 877-254-5999 Email Dealer
Service 877-201-9079

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Reviews

Average Ratings

5.0
6 lifetime reviews.
  • Anthony Phillips

    I contacted this dealership with a service problem and time constraints due to my profession. Brian Fields, (service rep.) and entire service dept...


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    I contacted this dealership with a service problem and time constraints due to my profession. Brian Fields, (service rep.) and entire service dept. went above and beyond to assist me and get me to my scheduled deadline. The staff was very courteous. Really great to experience service and appreciations of this level these days. Will definately buy there when my current CTS4 is traded in. Thanks Crest and Brian, the class was appreciated.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent buying experience

    A thoroughly pleasurable experience. Greeted, welcomed generously by all. Sales representative and credit manager both calm, low keyed, methodical...


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    A thoroughly pleasurable experience. Greeted, welcomed generously by all. Sales representative and credit manager both calm, low keyed, methodical, tactful, helpful, cooperative and thorough. The entire process was without stress, anxiety and pressure. No sense of hidden agendas or manipulation. A professional organization.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Bad Repair Job

    Worse service department. Continued to take my car there despite of the mistakes, and still got the shaft. Would not recommend. Worse service repa...


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    Worse service department. Continued to take my car there despite of the mistakes, and still got the shaft. Would not recommend. Worse service repair ever experienced. Does not live up to the Cadillac name. Damaged my car and expects me to pay for the repair after they caused major issues. Make sure they actually put in fluids, and replace caps. Very bad experience. I do not recommend.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Good Experience. .

    Sales person was very nice. Good selection of cars.


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    Sales person was very nice. Good selection of cars.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Fraud

    Drove 2 hours to buy a car that wasn't there. Typical Bait-N-Switch tactic.


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    Drove 2 hours to buy a car that wasn't there. Typical Bait-N-Switch tactic.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 2011 escalade ext

    test drove the2011 ext, outstanding,will be back in the next several months.


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    test drove the2011 ext, outstanding,will be back in the next several months.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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