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Used 888-671-3962 Email Dealer
Service 877-438-9219

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Reviews

Average Ratings

4.8
177 lifetime reviews.
  • Once you go to Lexus, you can't turn back

    Two months after purchasing my 1st Lexus, we hit a deer. I was very thankful that we walk away safely, but I was a bit sad about my car as there ...


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    Two months after purchasing my 1st Lexus, we hit a deer. I was very thankful that we walk away safely, but I was a bit sad about my car as there was extensive damage. The collision center constantly kept me informed of what was going on with car, from ordering parts to explaining things I knew nothing about, i.e., car lingo. The also worked with the dealership in making sure that my first maintenance job was completed so that I wouldn't have to drive from one place to the next. My car feels like I just drove it off the lot. I'm proud to own my Lexus and I cannot see myself owning a different car. Please keep up the excellent work.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Lexus RX 350 purchase

    Best car buying experience I have ever been a part of. Richard Mullins made the process enjoyable. Dealer had plenty of choices and we were not hi...


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    Best car buying experience I have ever been a part of. Richard Mullins made the process enjoyable. Dealer had plenty of choices and we were not high pressured at all. We made three visits over a two week period and found the perfect car. Dealership facilities are remarkable, including the snack bar. Pricing and trade in values seemed reasonable. Our second Lexus, but not our last.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2014 Lexus

    I enjoyed working with my salesman Berry Dye. He was so helpful!! He made my experience of buying a car so easy!


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    I enjoyed working with my salesman Berry Dye. He was so helpful!! He made my experience of buying a car so easy!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 40000 mile service

    Very good. Every service visit has been a positive experience.


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    Very good. Every service visit has been a positive experience.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Purchase

    Michael Humphries was excellent to work with. Pleasant, not pushy and made it easy

    Dealer Response

    Hi Terri, We sincerely appreciate you taking time out of your day to review us! Thank you for your kind words about Michael and we look forward to...


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    Michael Humphries was excellent to work with. Pleasant, not pushy and made it easy

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Terri, We sincerely appreciate you taking time out of your day to review us! Thank you for your kind words about Michael and we look forward to seeing you next time! -Your Lexus of Birmingham team


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  • Tom Williams Lexus

    Awesome - salesman Joe Ziggareli was fantastic, as the service advisor Charlotte

    Dealer Response

    Thank you for the great review and for your kind words about Joe and Charlotte?! We are so glad that you enjoyed your visit and we hope you have a...


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    Awesome - salesman Joe Ziggareli was fantastic, as the service advisor Charlotte

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the great review and for your kind words about Joe and Charlotte?! We are so glad that you enjoyed your visit and we hope you have a wonderful day! -Your Lexus of Birmingham team


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  • 2007 RX350

    Wonderful buying experience \. Very professional, timely, and straight forward.

    Dealer Response

    Hi Keith, We are so glad that you enjoyed your visit with us! Thank you for the 5 Star review and we hope you have a wonderful day! -Your Lexus of...


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    Wonderful buying experience \. Very professional, timely, and straight forward.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Keith, We are so glad that you enjoyed your visit with us! Thank you for the 5 Star review and we hope you have a wonderful day! -Your Lexus of Birmingham team


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  • Customer

    Great service form Charlotte, the Customer Service Representative.

    Dealer Response

    Hi Montise, Thank you so much for the 5 Star review! We sincerely appreciate your feedback and we hope you have a wonderful day! -Your Lexus of Bi...


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    Great service form Charlotte, the Customer Service Representative.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Montise, Thank you so much for the 5 Star review! We sincerely appreciate your feedback and we hope you have a wonderful day! -Your Lexus of Birmingham team


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  • Tom Williams Lexus

    As always, I'm always pleased with the customer service received.

    Dealer Response

    Hi Karen, Thank you for the 5 Star review! We sincerely appreciate you taking time out of your day to review us and we hope you have a wonderful d...


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    As always, I'm always pleased with the customer service received.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Karen, Thank you for the 5 Star review! We sincerely appreciate you taking time out of your day to review us and we hope you have a wonderful day! -Your Lexus of Birmingham team


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  • Recall Followup on Dash Repair - RX

    Excellent! This was a minor issue that evolved after the dash was replaced due to a recall. Use of loaner was a blessing and the courtesy extend...

    Dealer Response

    Hi Robert, Wow! Thank you so much for the 5 Star review! We sincerely appreciate? your feedback on your experience and we look forward to doing bu...


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    Excellent! This was a minor issue that evolved after the dash was replaced due to a recall. Use of loaner was a blessing and the courtesy extended by the service reps and other staff was superb. Thanjs

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Robert, Wow! Thank you so much for the 5 Star review! We sincerely appreciate? your feedback on your experience and we look forward to doing business with you again soon! -Your Lexus of Birmingham team


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