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Lexus of Birmingham

(1,577 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (888) 721-0913 (888) 721-0913
Used (888) 769-4077 (888) 769-4077
Service (888) 772-0319 (888) 772-0319

Reviews

(1,577 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Birmingham from DealerRater.

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The dealership was clean and the salesman were not pushy.

The dealership was clean and the salesman were not pushy. I did not feel pressure to buy a vehicle from them even though they did not have my selected car preferences. The salesman was very knowledgeable about each car. I wanted to test drive the dealership offers car washes, which is a great benefit for customers And the process of buying the car was very smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! We're delighted to hear that your experience at our dealership was pressure-free and that our knowledgeable sales team made the process smooth. We hope to see you again in the future!

I had a great experience and I highly recommend anyone

I had a great experience and I highly recommend anyone looking for a new or used vehicle to look no farther than Lexus of Birmingham.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Extreme professionalism.

Extreme professionalism. Sidney took care of us start to finish on a non-trivial business lease. Would give 10 stars if possible go talk to him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your praise and kind comments about our team. Have a great day!

Berry Dye is an amazing salesman.

Berry Dye is an amazing salesman. He?s very friendly, knowledgeable, and best of all?he got me a great deal on my GX. I highly recommend Lexus of Birmingham !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the glowing review! We're so glad we could meet your expectations. Thanks for recommending us!

Chase Merck worked with me on buying the new car & he was

Chase Merck worked with me on buying the new car & he was very thorough in explaining everything and he was such a nice, personable, likeable guy. It was a pleasure having him as my salesman I was nervous & he made me feel very comfortable in the whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your positive experience. We strive to make our customers feel comfortable and taken care of throughout the entire process. We appreciate your business and hope you enjoy your new car!

Buying my RX350 was a very pleasant experience.

Buying my RX350 was a very pleasant experience. Berry Dye was very knowledgeable and helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're thrilled to hear that Berry provided such great service and knowledge during your purchase of the RX350. Enjoy your new ride!

The primary reason I bought the car from Lexus of

The primary reason I bought the car from Lexus of Birmingham is the past experience I’ve had with them. Kevin did an outstanding job. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Lexus of Birmingham! We are honored to have earned your business and are thrilled that Kevin provided an outstanding experience. Enjoy your new car!

Easy car purchase.

Easy car purchase. Terry Lewis made it that way. Love my RX. Highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Birmingham. We can't wait to see you again, have a great day.

Chase was very helpful and knowledgeable about the

Chase was very helpful and knowledgeable about the vehicle we purchased. He keep us updated from the first day we meet him till we drove away in our new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Chase! We are thrilled to hear that he provided exceptional service and kept you updated throughout the buying process. Enjoy your new vehicle!

Ease of purchase and seamless experience can?

Ease of purchase and seamless experience can?t be beat! This is our second purchase from Lexus of Birmingham and it won?t be our last. Our salesman, Joe, was the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing Lexus of Birmingham as your go-to dealership! We are thrilled to hear that your purchase experience was easy and seamless. Joe will be proud to know he provided you with the best service. We look forward to serving you again in the future!