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Reviews

Average Ratings

4.9
168 lifetime reviews.
  • Great People Person Dealer

    I bought a used Ford Expedition Eddie Bauer a couple of days ago from this dealer. I have never met a more friendly staff. The facility is very mo...


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    I bought a used Ford Expedition Eddie Bauer a couple of days ago from this dealer. I have never met a more friendly staff. The facility is very modern and clean, great technology to ensure a smooth purchase. The managers, salesman and finance manager had me inspect the vehicle thoroughly, didn't rush anything, and I was out in approximately two hours. The finance manager really jumped through her hoops to get me the best finance deal. The salesman was very nice, calm and helpful for the process. They printed out the Carfax, and hid nothing. Only the usual small scratches from wear and tear was the only thing wrong, and acceptable. I'd definitely buy from Tuscaloosa Toyota again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Terrible experience

    I purchased a new Tundra that has rust on the seat frame service manager told me I needed to clean my truck. Service time is terrible with a sched...


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    I purchased a new Tundra that has rust on the seat frame service manager told me I needed to clean my truck. Service time is terrible with a scheduled appointment 1 week in advance it's over an hour wait.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good from my little bit of experience

    Shopping online is difficult because of the lack of communication. I was able to talk with someone and find out all of the information I needed. ...


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    Shopping online is difficult because of the lack of communication. I was able to talk with someone and find out all of the information I needed. Unfortunately I didn't get there quick enough to buy the car.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Gerald Hicks

    Very prompt to respond to my request through CarGurus. Interested in a specific Highlander but Carfax showed previous owner was rental agency an...


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    Very prompt to respond to my request through CarGurus. Interested in a specific Highlander but Carfax showed previous owner was rental agency and I lost interest. Will consider them again in the future.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Bad experience getting an oil change.

    Went in for an oil change. They left the oil cap off. Blew oil all over my motor and windshield. After all the smoke cleared and the fire departme...


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    Went in for an oil change. They left the oil cap off. Blew oil all over my motor and windshield. After all the smoke cleared and the fire department had checked it out and found the problem I called back to tuscaloosa toyota to complain. They are not near as friendly when they do something wrong. They pressure washed the motor, twice, even after my dad said to asked them not to spray water on the motor. Love the Toyota name but Would not recommend buying one from them.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?

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  • ROLL TUSCALOOSA TOYOTA ROLL

    We all know the Toyota brand is well respected in the automotive field, and with dealerships like Tuscaloosa Toyota there's no questions as to why...


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    We all know the Toyota brand is well respected in the automotive field, and with dealerships like Tuscaloosa Toyota there's no questions as to why! Remarkable service,quality vehicles, and FRIENDLY SMILING FACES!! ANYONE IN NEED OF A VEHICLE WHETHER IT BE NEW OR USED, I STRONGLY RECOMMEND TUSCALOOSA TOYOTA! ROLL TIDE AND ROLL ON TUSCALOOSA TOYOTA!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Wonderful service

    Wonderful and friendly staff. Excellent servicing. And great community supporters. Roll Tide!!!


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    Wonderful and friendly staff. Excellent servicing. And great community supporters. Roll Tide!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great company

    I've had years of experiences with Tuscaloosa Toyota and always been completely satisfied with the overall service and dedication from all the sta...


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    I've had years of experiences with Tuscaloosa Toyota and always been completely satisfied with the overall service and dedication from all the staff. Give Tuscaloosa Toyota a shot next time you are ready to purchase a new or used vehicle. Oh won't be disappointed.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Tuscaloosa toyato is aweso e

    I love Tuscaloosa Toyota. You guys are the best all around. Keep it up. And ROLL TIDE


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    I love Tuscaloosa Toyota. You guys are the best all around. Keep it up. And ROLL TIDE

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Roll Tide

    Roll Tide!!! Love Toyota!!! I've bought several vehicles from Tuscaloosa Toyota. Excellent service and professionalism.


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    Roll Tide!!! Love Toyota!!! I've bought several vehicles from Tuscaloosa Toyota. Excellent service and professionalism.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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