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Reviews

Average Ratings

4.8
388 lifetime reviews. Includes reviews of Serra Toyota of Decatur from DealerRater.com
  • Dreams do come true

    I've been shopping for a newer more reliable vehicle. Visited several dealership in Birmingham and was highly disappointed. I had given up all tog...


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    I've been shopping for a newer more reliable vehicle. Visited several dealership in Birmingham and was highly disappointed. I had given up all together. I kept sinking money in my older car thinking it would get better.No such luck. I went online and started browsing Serra Toyota. After a few visits, I decided to contact a sales person online.A sales rep contacted and we spoke briefly. A week or so went by and no response. So I kept doing my research. A few days ago I got a call from Brett Mansfield. He asked where I was in the process and I explained the situation. Within a few hours I was given some great news.. I was a little skeptical at first, it sounded too good to be true. And after all the previous bad news with other dealerships I made the appointment and slept on it overnight. I went down Saturday and wasn't disappointed at all. I got a newer more reliable vehicle as promised with much better terms than expected. I'm very happy. My overall experience at Serra Toyota Decatur was excellent. All the staff were courteous and kind. Brett kept his word. And that says a lot for me. Trust goes a long way. Thanks Serra Toyota Decatur, You've made my dreams come true..

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome place and people
    May 23, 2017

    Tiffany was awesome!!! Will be doing all of my business through her from now on. Never had one misup or bad experience . I highly recommend her t...

    Serra Toyota of Decatur

    Thank you for the five-star review! We're glad that Tiffany was able to attend to your needs and help you feel welcome. We appreciate your busines...


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    Tiffany was awesome!!! Will be doing all of my business through her from now on. Never had one misup or bad experience . I highly recommend her to anyone out there looking for a new vehicle

    Does recommend this dealer
    Serra Toyota of Decatur

    Thank you for the five-star review! We're glad that Tiffany was able to attend to your needs and help you feel welcome. We appreciate your business and your recommendation.


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  • Mike Miller is amazing!
    May 18, 2017

    Mike Miller patiently helped my family find the perfect car for us. He's an awesome guy and would definitely do business with him again!

    Serra Toyota of Decatur

    Kris and Heather, I'm very pleased that Mike helped you and your family find the perfect car. Thanks for coming to see us and for the kind review ...


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    Mike Miller patiently helped my family find the perfect car for us. He's an awesome guy and would definitely do business with him again!

    Does recommend this dealer
    Serra Toyota of Decatur

    Kris and Heather, I'm very pleased that Mike helped you and your family find the perfect car. Thanks for coming to see us and for the kind review of your experience. It was a pleasure to have you.


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  • Tacoma

    Thank you Mr. Kenny keys for helping me find a new tacoma. I really like the the salesman and staff thanks again

    Dealer Response

    Thank you for the review, Michael. We're glad that Kenny helped you have a five-star purchasing experience. We appreciate your business and look f...


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    Thank you Mr. Kenny keys for helping me find a new tacoma. I really like the the salesman and staff thanks again

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the review, Michael. We're glad that Kenny helped you have a five-star purchasing experience. We appreciate your business and look forward to serving you again in the future.


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  • Toyota Tundra
    May 4, 2017

    I came in to Toyota of Decatur and Tiffany was so helpful. She went out of her way to do what we needed. I am leaving today with a New Toyota Tund...

    Serra Toyota of Decatur

    Brad, thanks for sharing your review. We're happy to hear that Tiffany provided you with such excellent service. We're lucky to have her on our ...


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    I came in to Toyota of Decatur and Tiffany was so helpful. She went out of her way to do what we needed. I am leaving today with a New Toyota Tundra. I recommend if you are in need of a new vehicle to ask for Tiffany. She's the Best! Let's go Places!!

    Does recommend this dealer
    Serra Toyota of Decatur

    Brad, thanks for sharing your review. We're happy to hear that Tiffany provided you with such excellent service. We're lucky to have her on our team. We hope to see you again, we appreciate your business and your recommendation.


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  • Daylon is the man!
    May 1, 2017

    Daylon is the nicest salesman I ever worked with. He seemed to know more than most of the salesmen on the lot. Can't wait to go back and get that ...

    Serra Toyota of Decatur

    Thanks for the kind review! We will make sure to relay your review over to Daylon. We look forward to assisting you in the future!!!


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    Daylon is the nicest salesman I ever worked with. He seemed to know more than most of the salesmen on the lot. Can't wait to go back and get that 86. And he's quite good looking too

    Does recommend this dealer
    Serra Toyota of Decatur

    Thanks for the kind review! We will make sure to relay your review over to Daylon. We look forward to assisting you in the future!!!


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  • Just giving my opinion
    April 30, 2017

    Most of the sales people where pushy and I felt rushed, but this one guy Daylon, was really helpful and had all the answeres to my questions. He d...

    Serra Toyota of Decatur

    Thank you for giving the review. We definitely appreciate the feedback and we will make sure to relay your review to Daylon. Thank you again and...


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    Most of the sales people where pushy and I felt rushed, but this one guy Daylon, was really helpful and had all the answeres to my questions. He did everything he could to help me and if he didn't know he would go find it. He really knew his stuff and I would buy a car from him in a heart beat.

    Does recommend this dealer
    Serra Toyota of Decatur

    Thank you for giving the review. We definitely appreciate the feedback and we will make sure to relay your review to Daylon. Thank you again and we look forward to assisting you in the future.


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  • Tiffany Leach was very helpful and courteous to us

    Tiffany Leach was very helpful, knowledgeable, and courteous. She was attentive to our needs and was honest when we asked questions. If she did ...

    Dealer Response

    Larry and Brenda, thanks for posting some kind words about your experience. I'm pleased that Tiffany was so good to work with. Congratulations on ...


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    Tiffany Leach was very helpful, knowledgeable, and courteous. She was attentive to our needs and was honest when we asked questions. If she did not know the answer, she would get assistance. It was a pleasure purchasing a vehicle with her help.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Larry and Brenda, thanks for posting some kind words about your experience. I'm pleased that Tiffany was so good to work with. Congratulations on the new vehicle. We hope you enjoy it. Thanks for coming to see us. It was a pleasure to have you.


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  • Excellent, friendly service
    April 24, 2017

    Daylon, along with the entire staff, was friendly and welcoming. Daylon was very knowledgeable about the vehicles and provided us with the freedom...

    Serra Toyota of Decatur

    That is great! Thank you for the great review! We will make sure to relay your experience over to the staff. We appreciate your patronage!!!


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    Daylon, along with the entire staff, was friendly and welcoming. Daylon was very knowledgeable about the vehicles and provided us with the freedom to really enjoy the vehicle before we purchased it. We are extremely pleased with the entire staff!

    Does recommend this dealer
    Serra Toyota of Decatur

    That is great! Thank you for the great review! We will make sure to relay your experience over to the staff. We appreciate your patronage!!!


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  • Good FRIDAY!! - Tiffany Leach - With Chauncey & Evelyn Jones
    April 22, 2017

    This was an AWESOME!! day 4/14/17- Very Friendly people, a very warming place & dealer REP - right there time you come on their car lot , willing ...

    Serra Toyota of Decatur

    Thank you so much for the wonderful review! We will make sure to relay your experience over to Tiffany and Bill . Please be sure to let us know...


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    This was an AWESOME!! day 4/14/17- Very Friendly people, a very warming place & dealer REP - right there time you come on their car lot , willing to assist you. Bill Harrison - have sold me a car before. A GREAT ! guys & Tiffany Leach was an AWESOME, young lady - play her part til the end. - Great Friday - Good Friday we purchase a car. Serra Toyota is the place to go - NO PRESSURE, SHORT AMOUNT TIME - IF YOU qualify - & If you don't - they will stay with you to the END - that what we did a year ago - until GOOD FRIDAY -we when from a 2014 - Corolla & we got our new 2017 Corolla 4/14/17. Thanks Bill Harrison & Tiffany Leach & - other guy took their place to process started.

    Does recommend this dealer
    Serra Toyota of Decatur

    Thank you so much for the wonderful review! We will make sure to relay your experience over to Tiffany and Bill . Please be sure to let us know if you need anything at all. We appreciate your patronage and look forward to assisting you with all of your car needs in the future! THANK YOU again and enjoy!!!!!


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