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Used 877-739-9161 Email Dealer
Service 877-315-9052

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Reviews

Average Ratings

4.9
Average based on 104 reviews
  • Dreams do come true

    I've been shopping for a newer more reliable vehicle. Visited several dealership in Birmingham and was highly disappointed. I had given up all tog...


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    I've been shopping for a newer more reliable vehicle. Visited several dealership in Birmingham and was highly disappointed. I had given up all together. I kept sinking money in my older car thinking it would get better.No such luck. I went online and started browsing Serra Toyota. After a few visits, I decided to contact a sales person online.A sales rep contacted and we spoke briefly. A week or so went by and no response. So I kept doing my research. A few days ago I got a call from Brett Mansfield. He asked where I was in the process and I explained the situation. Within a few hours I was given some great news.. I was a little skeptical at first, it sounded too good to be true. And after all the previous bad news with other dealerships I made the appointment and slept on it overnight. I went down Saturday and wasn't disappointed at all. I got a newer more reliable vehicle as promised with much better terms than expected. I'm very happy. My overall experience at Serra Toyota Decatur was excellent. All the staff were courteous and kind. Brett kept his word. And that says a lot for me. Trust goes a long way. Thanks Serra Toyota Decatur, You've made my dreams come true..

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Eileen Baggett

    Had a great experience at Serra Toyota of Decatur, Al. Our Salesman, Mike Miller was absolutely fantastic! He worked very hard to get us a good de...


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    Had a great experience at Serra Toyota of Decatur, Al. Our Salesman, Mike Miller was absolutely fantastic! He worked very hard to get us a good deal. After our purchase Mike made sure that he covered each feature on our new vehicle. A very smooth and easy buying experience. Be sure to ask for Mike Miller. He will definitely treat you right! Love my Toyota!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Sandra Laney

    I would like to Thank Mr. Mike Miller for an awesome job helping me buy my first Toyota Camry. He was so helpful in every aspect. He went over all...


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    I would like to Thank Mr. Mike Miller for an awesome job helping me buy my first Toyota Camry. He was so helpful in every aspect. He went over all my options in financing my car. He helped me understand my car before I left. I would recommend Mr. Miller to all my family and friends.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • So easy

    We had a great experience at Serra Toyota of Decatur. Leslie Ibrahim and Mike made trading vehicles so easy. Everyone there was very friendly and ...


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    We had a great experience at Serra Toyota of Decatur. Leslie Ibrahim and Mike made trading vehicles so easy. Everyone there was very friendly and helpful. I highly recommend them.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Awesome Experience

    My experience with Serra Toyota of Decatur was awesome! Vick, the manage, caught my wife and I in the lot and instantly began helping us! He then ...


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    My experience with Serra Toyota of Decatur was awesome! Vick, the manage, caught my wife and I in the lot and instantly began helping us! He then referred us to the Salesman, Mike Miller. Mike showed us several different car of our choice until we found the one we wanted! I highly recommend going here to buy a car! Each person we came into contact with was very helpful and nice!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great Experience

    I had a great experience today at the Toyota dealer. I was helped by Edward Lyons. Great associate. He was very patient with me over the past few ...


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    I had a great experience today at the Toyota dealer. I was helped by Edward Lyons. Great associate. He was very patient with me over the past few months. He was able to get me in a new trade in. The fastest service I have had ever at a dealer. Great job Edward. I would recommend Edward to my friends.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Repeat customer

    We have just purchased our second Toyota Highlander from Mike Miller. Mike is a very dedicated salesman who cares about his customers and takes ca...


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    We have just purchased our second Toyota Highlander from Mike Miller. Mike is a very dedicated salesman who cares about his customers and takes care of them. He is always ready to answer any questions you may have both before and after a sale. I have dealt with many salesmen over the years and rate Mike at the top.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great customer service

    I appreciate the customer service Bill Harrison gave me on my purchase of my 2015 Toyota Corolla. Thank you so much!!


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    I appreciate the customer service Bill Harrison gave me on my purchase of my 2015 Toyota Corolla. Thank you so much!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • 2015 Toyota RAV4 Purchase

    My daughter bought a 2015 Toyota RAV 4 this week from Serra Toyota. Our sales person was Derrick Pettway!! He was awesome, so professional and n...


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    My daughter bought a 2015 Toyota RAV 4 this week from Serra Toyota. Our sales person was Derrick Pettway!! He was awesome, so professional and not pushy at all!! He was so nice to take us for a test drive on Saturday when they were so busy! He was genuine when we asked for time to think about the purchase and let us know he was available if we had any questions. When we came back to purchase the vehicle, he and Tommy, Used Car Manager had all the paperwork ready for us!! Matt Dubose did an excellent job with our finance paperwork and was happy to answer all of our questions. Of course, Derrick waited on us to get finished with all the paperwork past time for him to leave just to ensure we were happy and satisfied. Derrick made our car buying experience a happy one!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Wonderful customer service!

    Mike Miller made our recent truck purchase absolutely a breeze. We could not have asked for better customer service . Thank you so much for all y...


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    Mike Miller made our recent truck purchase absolutely a breeze. We could not have asked for better customer service . Thank you so much for all your help and patience. We love the truck!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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