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Reviews

Average Ratings

4.9
327 lifetime reviews. Includes reviews of High Country Toyota from DealerRater.com
  • Disappointed
    May 8, 2017

    I purchased a 2016 Toyota Tundra almost a year ago, paid cash and have not heard one word from them since! My sales person Tony Walker was great b...


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    I purchased a 2016 Toyota Tundra almost a year ago, paid cash and have not heard one word from them since! My sales person Tony Walker was great but he was the only one.

    Does not recommend this dealer

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  • Dissatisfied

    Rated a 1 star because 0 star wasn't a choice. Test drove several cars then called back the next day. We negotiated a deal that both sides agreed ...


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    Rated a 1 star because 0 star wasn't a choice. Test drove several cars then called back the next day. We negotiated a deal that both sides agreed to and offered to come that day to close the deal. They told us the car had to be cleaned and wouldn't be ready then. Later that same day they called us and said they had sold the car to someone else. We won't be back.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Salesperson with a smile,good manners and personable .
    April 10, 2017

    My salesperson, Arron Woods was a very pleasant gentleman to deal with. He was quite factual and upfront while dealing with me. I did not feel pre...


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    My salesperson, Arron Woods was a very pleasant gentleman to deal with. He was quite factual and upfront while dealing with me. I did not feel pressured at all.which made the experience a little easier since I donot enjoy spending my hard earned money. He answered all my questions and listened to my comments and options that I wanted for the car I was looking to purchase.

    Does recommend this dealer

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  • Friendly Staff
    April 10, 2017

    Easiest car buying experience I have EVER had! All of the paperwork was ready to go as soon as I made it to the dealership - how convenient! Keep ...


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    Easiest car buying experience I have EVER had! All of the paperwork was ready to go as soon as I made it to the dealership - how convenient! Keep up the great work guys!

    Does recommend this dealer

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  • Aaron Woods/High Country- Best dealership in the southeast
    April 7, 2017

    Where do I start??? the entire experience was fantastic. Very laid back and no pressure sales environment. No bait and switch tactics. Everythin...


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    Where do I start??? the entire experience was fantastic. Very laid back and no pressure sales environment. No bait and switch tactics. Everything we had discussed via phone and email was exactly as described. Easily the lowest priced dealership in the southeast. After asking a very high volume big city dealership if they could match or beat High Country's price on a new vehicle. The price was so low that they not only refused to match the price but went on to accuse High Country of luring customers into their dealership with low prices to switch the price at the last second. The competing dealership turned out to be full of it because the quote was NOT false and we paid exactly, to the penny, what we were quoted via phone and email by High Country Toyota. We drove 2 hours to this dealership for the savings and I would do it again and again. I will be recommending High Country toyota and Aaron Woods to anyone who wants a no hassle, low price, straight forward buying experience unmatched by any other. If you read some of the other reviews that are out there on other websites, people often mention that the facility itself is not very luxurious and in need of updating. What these reviewers fail to understand is that as a business owner, low overhead is your friend. Having a fancy pants showroom and ???free??? $5 latte may seem great until you realize you just paid $1000 more than you should have for that car you thought you got a good deal on. At High Country, the fact that the facilities are not shiny and new means more savings are passed on to the customer. Despite what some people may perceive, this is a well run business with very smart people at the helm. Aaron was great as well and very generous with his time offering to stay past closing to explain all the details, options and features of the vehicle we purchased. Even Max Martin in the finance office was a straight shooter (unlike most dealers). Very helpful, not pushy, and very transparent with their process and payment options. If you???re buying a toyota from another dealership, you???re probably paying too much for it!

    Does recommend this dealer

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  • Awesome
    March 23, 2017

    Great guy! He will go the distance to make sure you are put in the vehicle that puts a huge smile on your face! Very informative and he never all ...


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    Great guy! He will go the distance to make sure you are put in the vehicle that puts a huge smile on your face! Very informative and he never all the answers. Would definitely recommend him to everyone!

    Does recommend this dealer

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  • Aaron Woods/High Country Review
    March 16, 2017

    High Country is an outstanding dealership. Aaron Woods was attentive and accommodating and did everything he could to ensure I enjoyed a hassel-f...


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    High Country is an outstanding dealership. Aaron Woods was attentive and accommodating and did everything he could to ensure I enjoyed a hassel-free buying experience. His professionalism, customer service and attention to detail, along ?with High Country's great prices have earned a lifelong customer in me.

    Does recommend this dealer

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  • not honest

    Worst buying experience ever. Did not deliver on option as promised. Never go here.


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    Worst buying experience ever. Did not deliver on option as promised. Never go here.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • The Best Trade Experience I've Ever Had
    March 6, 2017

    Several months ago I started looking on the Internet for a used Honda Ridgeline to replace my older truck. My initial plan was that when I found ...


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    Several months ago I started looking on the Internet for a used Honda Ridgeline to replace my older truck. My initial plan was that when I found the truck that was right for me, I would make the purchase, then sell my older truck (myself). I found a used Honda Ridgeline via the Internet on the lot of High Country Toyota in Scottsboro, AL. I spoke with General Manager, Tony Woods, over the phone briefly before driving an hour and a half to the dealership. At the dealership I met Sales Associate, Rasheed Bell. Rasheed showed me the truck and went with me on a test drive. Both Rasheed and Tony were friendly and laid back; unlike many in auto sales. I normally like to think about and process big purchase decisions for a day or two, but the guys put together an offer for me that was too good to pass up (including the trade of my older truck), so we agreed to a deal on the spot. And David made the paperwork process easy and fast. I would recommend this team to anyone. I was very pleased with the deal, but more impressed with the team's professionalism and integrity. It was the best automotive trade experience that I've ever had, and I've had many.

    Does recommend this dealer

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  • new purchase

    Will and tony did not deliver as promised. Expected the no haggle no pressure as promised in video. Got just the opposite. Should have walked awa...


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    Will and tony did not deliver as promised. Expected the no haggle no pressure as promised in video. Got just the opposite. Should have walked away.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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