Landers McLarty Chrysler Dodge Jeep Subaru RAM

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Reviews

Average Ratings

4.7
412 lifetime reviews. Includes reviews of Landers McLarty Chrysler Dodge Jeep Subaru RAM from DealerRater.com
  • Best ever

    If I could have, I would have taken Tay home with us to be a part of our family. What a smart, kind, and honest, personable young gentleman he cer...

    Dealer Response

    Thank you so much for taking the time to give us, and Tay, this great review! We truly appreciate your business!


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    If I could have, I would have taken Tay home with us to be a part of our family. What a smart, kind, and honest, personable young gentleman he certainly is. When you learn how responsible he is, you'll understand why he is the outstanding, humble person he is. Fun too. It's strange to say, but I enjoyed every moment of the purchasing process. I came to this Alabama dealership from Tennessee. I could not find a better deal in my state that came remotely close to competing, and even though an exceptional promotional sale had ended a few days prior to my contacting the Landers McLarty dealership, Tay was able to get me the sale price regardless...on a brand new car! What dealership does that?! Tay even bought me a hat from his own money while I was there looking at the hats...he would not let me pay. He went out of his way, every chance he could, even called to wish me a Happy Birthday a couple weeks later. I am not an overly emotional person, and I cannot say enough good things about Latavyn (Tay) Johnson.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to give us, and Tay, this great review! We truly appreciate your business!


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  • Excellent experience
    April 23, 2017

    I have purchased a lot of vehicles in my time and have to say that purchasing a vehicle at Landers has changed the way I grade car buying. Their s...

    Landers McLarty Dodge Chrysler Jeep Ram

    Wow, thank s for the great review. We really appreciate when customers let us know when we do things the right way. Enjoy your 3500!


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    I have purchased a lot of vehicles in my time and have to say that purchasing a vehicle at Landers has changed the way I grade car buying. Their service was outstanding, from the Salesman Hank, to the financial department, to the General Business Manager they all made the experience painless. One thing that is very important to me is my time and this team far exceeded my expectation. Great Job by all, Thank you for the new 3500, I am sure I will enjoy it for years to come!

    Does recommend this dealer
    Landers McLarty Dodge Chrysler Jeep Ram

    Wow, thank s for the great review. We really appreciate when customers let us know when we do things the right way. Enjoy your 3500!


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  • Tay Johnson
    April 18, 2017

    Tay Johnson was the perfect salesman. 5 Stars No cheesy sales pitches. Helped with any questions I had. He was sincere and honest. would recommend...

    Landers McLarty Dodge Chrysler Jeep Ram

    Thank you for taking the time to give us and Tay this nice review! We'll make sure management and staff see your review.


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    Tay Johnson was the perfect salesman. 5 Stars No cheesy sales pitches. Helped with any questions I had. He was sincere and honest. would recommend him to anyone looking for a car.

    Does recommend this dealer
    Landers McLarty Dodge Chrysler Jeep Ram

    Thank you for taking the time to give us and Tay this nice review! We'll make sure management and staff see your review.


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  • One of the most enjoyable car buying experiences I've had
    April 14, 2017

    I had been looking for a reliable, quality used car. I contacted Landers McLarty regarding a vehicle I had seen online. The sales associate (Ar...

    Landers McLarty Dodge Chrysler Jeep Ram

    Thank you for your business and for taking the time to give us a review!


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    I had been looking for a reliable, quality used car. I contacted Landers McLarty regarding a vehicle I had seen online. The sales associate (Aretha) was very friendly, scheduled an appointment for me, and had the vehicle ready for me to look at upon my arrival. I was very pleased with the vehicle and overall friendliness and professionalism of the staff. They were fair when valuing my trade-in. I was given their price and then came back with my offer. They accepted it. There was no haggling involved!!

    Does recommend this dealer
    Landers McLarty Dodge Chrysler Jeep Ram

    Thank you for your business and for taking the time to give us a review!


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  • Love my new Challenger Scat Pack!
    April 8, 2017

    What the heck. I wasn't to sure about buying the Scat Pack but I'd been looking at Challengers for a while and really wanted something with a litt...

    Landers McLarty Dodge Chrysler Jeep Ram

    Glad we could help put that smile on your face. Enjoy your Challenger! Thank you for your business and for taking the time to give us a review!


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    What the heck. I wasn't to sure about buying the Scat Pack but I'd been looking at Challengers for a while and really wanted something with a little get up and go, not to mention working stick shift again. A Hellcat would have been more fun but the price was pretty steep and out of reach for me. The Scat Pack was an easy sell as it still puts a smile on my face every day. Price was pretty good when all done.

    Does recommend this dealer
    Landers McLarty Dodge Chrysler Jeep Ram

    Glad we could help put that smile on your face. Enjoy your Challenger! Thank you for your business and for taking the time to give us a review!


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  • Great person!!!
    April 6, 2017

    Tay was very honest and frank with us about or optios and tried to help us find what was best for our family. I highly recommend Tay because he wa...

    Landers McLarty Dodge Chrysler Jeep Ram

    Thank you for your business and for taking the time to give us a review!


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    Tay was very honest and frank with us about or optios and tried to help us find what was best for our family. I highly recommend Tay because he was knowledgeable and professional. Thank you so much for your help.

    Does recommend this dealer
    Landers McLarty Dodge Chrysler Jeep Ram

    Thank you for your business and for taking the time to give us a review!


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  • Awesome service center!!
    April 5, 2017

    I hate entering any automotive shop but the culture is different here lately. Friendly and honest feel to it is the best description. Support this...

    Landers McLarty Dodge Chrysler Jeep Ram

    Thank you for your business and for taking the time to give us a review!


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    I hate entering any automotive shop but the culture is different here lately. Friendly and honest feel to it is the best description. Support this facility!! Thank you Landers service dept.

    Does recommend this dealer
    Came in for service or repair
    Landers McLarty Dodge Chrysler Jeep Ram

    Thank you for your business and for taking the time to give us a review!


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  • Edward in the service department is great but my jeep sucks
    April 4, 2017

    Ive had more issues with this 2016 jeep renegade then what its worth! Had to get a new Engine, battery died, touch screen and stereo stereo system...


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    Ive had more issues with this 2016 jeep renegade then what its worth! Had to get a new Engine, battery died, touch screen and stereo stereo system randomly goes out... NOT HAPPY... My credit was ran for a credit card i didnt want... Edward in service does what he can but the jeep is the issue

    Does not recommend this dealer

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  • My Service at Landers McLarty Dodge
    March 22, 2017

    My last service visit at Landers McClarty Dodge was amazing. My service team advisor, Mr. Edward Anderson made sure that I was good to go when it ...

    Landers McLarty Dodge Chrysler Jeep Ram

    Thank you for taking the time to give us a review for our service department. We are always striving to improve and all reviews help. We'll share ...


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    My last service visit at Landers McClarty Dodge was amazing. My service team advisor, Mr. Edward Anderson made sure that I was good to go when it came to my oil change and multi-point inspection. If I could grade him on a scale for customer service I will grade him an A ++++. I feel most comfortable bringing my Dodge Challenger to this service advisor anytime. I look forward to my next visit and I also will recommend him to any of my fellow Lander Mclarty Dodge Chrysler Jeep Customers.

    Does recommend this dealer
    Came in for service or repair
    Landers McLarty Dodge Chrysler Jeep Ram

    Thank you for taking the time to give us a review for our service department. We are always striving to improve and all reviews help. We'll share your review with our staff. We appreciate the review and your business!


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  • Service Department?
    March 14, 2017

    My van was in the service repair shop in 2016, April 27 until May 18, a total of 22 days for transmission repair/replacement. When I picked it up...


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    My van was in the service repair shop in 2016, April 27 until May 18, a total of 22 days for transmission repair/replacement. When I picked it up and began driving it, I noticed there was no difference in the process of changing gears. I drove it until this year and decided to have it rechecked before the 12 month warranty ends in may, 2017. I dropped it off February 6 and picked it up on February 21, for a total of 15 days. I received a call 2 days after drop off with the info that nothing could be found wrong but they were doing more tests to be sure. I received another call several days later that the tech needed to drive it home to see if he could detect anything. Fifteen days later I received a call that my van was ready to be picked up---nothing was wrong with it. This was after I've had to have a rental for 15 days. I would think they would have told me during the first 5 days they couldn't find anything wrong and I could pick it up and be given the option to let them check it out one more time before the warranty expires in May. This would have saved me 15 days of rental, which totaled $560...they gave me a $210 credit which left me owing $350. This has been a total nightmare from the day I dropped it off until the day I picked it up. The rental process is whole story by itself.....even from the phone call to set up a drop off time. I sent this review to Frank Williams, Operating Manager/General Manager with the thought that he might contact me, but have not heard anything. I have seen several complaints similar to mine, with no one receiving results. I am very dissatisfied with the service I have received, both times, and also very unhappy about the cost of the rental when I feel like my van was driven, parked, driven, parked and no one could determine what was wrong. Also, the mileage in and out is wrong....they have it recorded as 88,063 but my actual mileage when I received it back was 87,911. They told me they drove it more than 200 miles....does it seem like something is wrong with this info? By the way....my van is still giving me the same problem as it was before they "installed a new transmission" in 2016. The 12 month warranty on this transmission expires in May, 2017. I really think I've hit a dead end with this problem....I won't recommend this dealership to anyone and will tell everyone who is looking for a new vehicle that it will probably be ok as long as they never have to use the service department.

    Does not recommend this dealer
    Came in for service or repair

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