Reviews
Touch of class!
We traded our Cadillac escalade for our first Yukon and have been totally floored by the vehicle. I had zero complaints with our Cadillac but the Yukon rides amazingly better and we love the design. Our experience with Devan Lowe was all class.We were pampered the whole time we were there. Our salesman Rick was so knowledgeable about everything. You could tell he has spent a lot of time familiarizing himself with all the vehicles because there was not one single thing he didn't know about the Yukon. Amazing guy with a great personality. He kept reminding us if we ever had a question or a problem to call him or stop by anytime.First class all the way! Greg the guy that handles all the financing wasalso a pleasure to work with and made our financing a breeze! Great guy with very good people skills. All in all a first class visit with first class individuals! Thanks Devan Lowe!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Dealership to trade with.
This is an excellent dealership to deal with. The staff is warm and friendly. Had a pleasant experience purchasing my Cadillac SRX. This is third vehicle I have purchased from them and I will go back to trade again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My First Cadi
Recently, my wife and I decided it was time to upgrade her car, it was 14 years old. I let her decide what she wanted and I decided where we would buy it. After doing some inquiry on the website, I received a call from Dan Bynam and I knew, immediately, I made the right choice in dealerships. Quick decisions is not my mode of operation when purchasing a car, not at today's prices. After a couple of phone calls and a couple of text, we decided to meet with Dan, on a Saturday, to see the car and make sure we were making the correct decision. Again, immediately, I knew we had made the right decision on dealerships, absolutely professional from the word go. His knowledge of the car we wanted was outstanding, and at no time did he appear uneasy about us taking hours of his time. We bought the car, the deal was good for all involved, and we have a comfort level that the service, when needed, will be just as professional as the sales staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great people and service
We were in the market for a new SUV and visited the dealership. We were pleasantly greeted by Dan Bynum, salesman. Dan was very knowledgeable and presented the vehicles to us. We were treated very professionally and courteously by everyone, the way we wanted and expected to be treated. We never felt pressured or rushed to make our decision to purchase anything. We feel that we got a very good deal on the price of the vehicle and our trade-in. We know we will continue to get the same treatment in the future on all of our needs. We want to thank everyone at the dealership for our pleasant experience in this purchase. We will definitely recommend the dealer to our friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Converted
I have driven only Nissan vehicles since 1989, never thought to convert....but, the Buick Regal I just purchased on Monday definitely changed my mind. The car is awesome, a little more road noise that I expected, but otherwise a perfect fit for me. Greg and the rest of the staff did a great job with a "no pressure" sales approach that was very refreshing. The price was well within what I expected to pay and the paperwork was quick and painless. Thanks, Devan Lowe......see you when the first service comes due!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent and professional service from Devan Lowe
It is with pleasure that I render this review of the experience that my husband and I had at Devan Lowe in Rainbow City, Alabama. Our sales representative , Rick Coffman, was very pleasant to work with and provided all the information we needed to confirm our selection of a 2014 Cadillac Escalade. The vehicle was out front and waiting for us to inspect because we called ahead to speak with Rick and let him know we were on the way. A lot of our time and efforts were helped by emails Rick sent us. These emails gave much needed information about the vehicles that were available to test drive and the features and amenities of the vehicles. The sales process was exciting and each question and detail was answered to our satisfaction. We are loving our purchase and are sure that our next purchase will be with Devan Lowe !
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review and for your kind comments. We are happy to hear that Rick took great care of you. We hope that you are loving your new Escalade, and we thank you for choosing Devan Lowe. We appreciate your feedback and look forward to working with you again in the future. Warm Regards, Kendall Lowe Hamilton Vice President
REVIEW
Rick is no doubt the BEST salesperson, Very nice, knowledgeable and ready to answer any and all questions. A real pleasure to do business with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate the kind words and thank you for your business. We are happy to hear that Rick provided a great experience for you, and we look forward to serving you again in the future. Warm Regards, Kendall Lowe Hamilton Vice President
Buying my Buick Encore from Devan Lowe
I was delighted with the service, patience, and interest in my personal goal of acquiring my 2014 Buick Encore. Rick Coffman and Jeff Snow as well as others at the Devan Lowe dealership made my day eventful. I appreciated the fact that they did not press me to make an immediate decision...allowed me the time to consult with my brother who advises me on matters such as this. They were also willing to talk with him and go over the finances to make certain that I was getting the best deal possible. Another point that I certainly appreciated was the fact that Devan Lowe was willing to give me an educator's discount! I have taught for 43 years and had been driving my Buick Rendezvous for 13 years. I want to enjoy my retirement when it comes with a reliable, awesome looking vehicle! I want to thank everyone at Devan Lowe, especially Rick and Jeff for the great treatment that I received.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sue, thank you for your review. We appreciate your feedback and are thrilled that you were able to take advantage of our educator's discount. We hope that you are loving your new Encore, and we thank you for choosing Devan Lowe. Warm Regards, Kendall Lowe Hamilton Vice President
Absolutely the best!
I replaced by 2012 GMC Terrain with a 2014 Buick Encore this past Saturday. I have grown to love this dealership and the great folks who treat you better than family! I did my research and drove several vehicles (Ford, Honda, Toyota, and Kia) but none of them interested me because purchasing one of them would mean leaving this dealership and that wasn't an option!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your nice comments. We appreciate your continued loyalty and enjoy serving you. The Encore is a great choice, and we hope that you are loving it. Thank you for choosing Devan Lowe. Warm Regards, Kendall Lowe Hamilton
Friendly & Professional
We had a great experience in purchasing our vehicle from Devan Lowe. Their newly remodeled facility is really nice with a warm and friendly atmosphere. Jerry did an outstanding job explaining every detail from A-Z. He was professional and made us feel right at home! Thanks again, Jerry! :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience, Kelly. We are happy to hear that Jerry did a great job. Thank you for choosing our dealership for your vehicle needs, and we hope that you are enjoying your new car. Warm Regards, Kendall Lowe Hamilton