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Reviews

Average Ratings

5.0
102 lifetime reviews.
  • Made Buying an Easy and Enjoyable Experience

    My husband and I found ourselves needing a quality dependable car and had never purchased a vehicle from a car dealership. After research we decid...


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    My husband and I found ourselves needing a quality dependable car and had never purchased a vehicle from a car dealership. After research we decided a Buick was the best vehicle for us and found Devan Lowe. Our salesman Rick and the staff turned what we thought would be a very stressful experience into a great one! We have since purchased a second vehicle with Devan Lowe and will not be looking elsewhere if we need to purchase another vehicle, EVER!!!!! We can't say enough about the wonderful experience we had! Thank you Rick and staff! ¿¿

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Easy purchase

    I usually don't like dealing with car dealers but when we found the Acadia we wanted we contacted Rick in sales and come by for a test drive and e...


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    I usually don't like dealing with car dealers but when we found the Acadia we wanted we contacted Rick in sales and come by for a test drive and everything went smooth. There was no high pressure and no hidden fees during the buying process. Would recommend devan lowe and rick in sales!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Retired

    Just purchased my second Encore from Devan Lowe. Find them very friendly and easy to deal with. Would recommend Jerry Teague, sales and all the...


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    Just purchased my second Encore from Devan Lowe. Find them very friendly and easy to deal with. Would recommend Jerry Teague, sales and all the office personnel to any of my friends. I actually had gone to get the oil changed in the car I traded. Very happy with the help they gave me and love my new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Repeat Customer-Best Price and Customer Service!

    I have just leased my 2nd new GMC Terrain from Devan Lowe, and I am extremely pleased with the deal and service I received on both occasions. Two...


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    I have just leased my 2nd new GMC Terrain from Devan Lowe, and I am extremely pleased with the deal and service I received on both occasions. Two years ago, GM was running a lease promotion on the Terrain, and I contacted 4 dealers in the vicinity via email to get their best price after incorporating taxes and fees as well as some GM credit card points I had earned into the lease price. One dealer had no clue what they were doing, quoted a monthly lease amount $50 over the nationally advertised price, and incorrectly told me I couldn't use all my GM card points. The other three dealers were within $5-$10 of each other on the monthly payment with Devan Lowe being the lowest. The thing that set Devan Lowe apart though was their customer service. They responded to my requests timely while the other dealers took 1-3 days to respond to an email. When I did make the deal, my salesperson, Rick Coffman, bent over backward to make everything go smoothly. I live in Hoover, AL, which is a little over an hour away, and since I was getting the Terrain as a second car, didn't have a way to drive up there and drive two cars back on a weekday. Rick delivered the Terrain to my doorstep and we signed all the paperwork in my living room. When the lease expired on my 2015 Terrain, I was in the market for a lease on another new Terrain. Mr. Coffman contacted me in Sept/Oct reminding me that my lease was expiring and offering his services to help with a new vehicle. When I told him I would be looking in January, he left me alone until mid-January and did not hound me. I did stop and look at the new Terrain at a Birmingham area dealer in mid-December. I stood on the lot at least 20 minutes before anyone greeted me (actually a Buick salesperson I knew finally saw me and had to go get a GMC salesman). I told the salesman that I would be interested in leasing a new Terrain at the end of January and gave him my contact information. I did not hear anything back from the Birmingham dealer-not even a "thanks for stopping by"-until I sent them an email requesting a quote in mid-January. I took the same approach of getting quotes via email from Devan Lowe and the Birmingham dealer. Mr. Coffman responded to me the same day within an hour or two of my email. The Birmingham dealer took 24-48 hours to respond, and when they did, their offer was $35 per month more with almost $400 more down. Since my lease did not expire until month-end, it was about a week and a half before I took delivery of the new Terrain from Devan Lowe. The day before I was to take delivery, I got an email from the Birmingham dealer with a revised offer. Their revised offer was still $150 more that Devan Lowe's initial and only offer over the life of the lease. I picked up my new 2017 Terrain from Devan Lowe last week--everything done via the Internet. Again, I am very happy with the deal and customer service and would gladly buy from them again as well as send my friends there!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Mr. K Furey

    We had an excellent experience purchasing our GMC Denali from Devan Lowe. Rick, our sales exec was very knowledgeable not only about the GMC but c...


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    We had an excellent experience purchasing our GMC Denali from Devan Lowe. Rick, our sales exec was very knowledgeable not only about the GMC but competition as well and made our choice easy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great customer service

    These guys have amazing customer service. They gladly stated late to finish up our transaction. Would recommend anyone to check them out.


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    These guys have amazing customer service. They gladly stated late to finish up our transaction. Would recommend anyone to check them out.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Exceptional Customer Service

    Jerry Teague and the entire Devan Lowe staff were awesome. The entire process from Jerry remembering the type of car my husband and I were lookin...


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    Jerry Teague and the entire Devan Lowe staff were awesome. The entire process from Jerry remembering the type of car my husband and I were looking for , the trade in process through the final paperwork was exceptional. My husband told Jerry several months ago what type of vehicle we wanted to purchase and him following through with the call was the best customer experience I've encountered in a very long time at a dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Mr. And Mrs.

    Rick Coffman and the Devan Lowe in Rainbow City was exceptional during our purchase of our New Terrain. It is hard to find car salesman that are H...


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    Rick Coffman and the Devan Lowe in Rainbow City was exceptional during our purchase of our New Terrain. It is hard to find car salesman that are Honest these days however, with Rick Coffman we found just that, along with great customer service,respect and a salesman we knew was on our side getting us the best deal.possible. Thank you, Rick Coffman and the Devan Lowe team for a great experience!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience

    Rick Coffman was the salesperson, and he was the easiest, low stress sales person I've ever encountered. The whole buying process was great. There...


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    Rick Coffman was the salesperson, and he was the easiest, low stress sales person I've ever encountered. The whole buying process was great. There was no stress involved at all. We met everyone there, and they were all friendly and helpful. Even the owner Mr. Devan Lowe came by to speak with us. I love Chick-fil-A, and the way they do fast food. They are always quick, courteous, and pay attention to detail. Rick and the team at Devan Lowe are the Chick-fil-A of the car business. I'll go back there in a heartbeat, and would encourage anyone looking for a car to give them a try.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • EXCELLENT!! Allred Sale by Devan Lowe/Rick Coffman

    Rick Coffman and the Devan Lowe team were exceptional to work with. Always perfessional, courteous and thoughtful of our needs.


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    Rick Coffman and the Devan Lowe team were exceptional to work with. Always perfessional, courteous and thoughtful of our needs.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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