Bob Hembree Chevrolet

(5.0) 28 reviews

Dealer on Cars.com since January 2018

Currently in stock!

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New Used Service

Today's Hours

Sales
Service Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 7:30 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

5.0
28 lifetime reviews.
  • Professional service.
    January 4, 2016

    All of the Bob Hembree employees displayed great patience with me and enhanced my understanding of the Volt's characteristics. They checked and rechec...ked the systems to make certain that everything was correct. I will not hesitate to rely on them for everything automotive. A professional company.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jackalan, Looking forward to your continued business. Contact us if you have any questions. Thanks!


  • Best dealer I have ever worked with
    September 30, 2017

    Ok, its easy to say a place is the best you've worked with if you've only dealt with a couple. Thing is, I buy cars pretty often. I have a wife. We... live out in the country, the middle of nowhere, Kansas. She drives about 50 miles one way to work. Now my wife is special. You know the snow white animation we all grew up with, where snow white is singing, and the animals are all clustering around her? This is my wife while she's driving. She has roadkilled animals I haven't ever even seen, and I'm the one that grew up here. Anyways, she goes through vehicles, and I get to deal with the dealerships. I found 2 cars I liked on cars.com, one in Michigan, and Bob Hembree. I called them up, and asked for pictures since neither had them posted. Briar from Bob Hembree got them right out to me, and I never received pictures from the other one. I was set for VW to buy back my diesel Passat, I just had to wait for my appointment. Meanwhile started negotiations. The two cars I was looking at were identical in every way. So what it came down to was who was willing to work with me, and for the best price. The dealer in Michigan refused to negotiate, and were asking 20.8. Bob Hembree was willing to negotiate, and we arrived at 17.5 out the door. Personally, I feel that a good negotiation is part of the process, so I don't typically deal with those who won't. Since it would be a couple weeks for me to get my check and set up my flight, Bob Hembree held the car for me with a deposit on it. The morning I arrived to pick up the car, Briar had it waiting for me right outside the showroom. We went immediately out to it, and took it for a test drive. Satisfied with the car, I asked a few challenging questions, of which Briar had difficulty answering, so he took me in to the service manager to get my questions answered immediately. Then I sat down with the guy that does the paperwork, and it was already filled out, just needed me to sign it. We then went outside, where they took a picture of me with the car, and a tall, grey haired guy walked up. He introduced himself as Bob Hembree, the owner of the dealership. In all the times I've bought from dealers, regardless of size (and Bob Hembree is a large dealership) I have never had the owner personally check to make sure everything went well. This was a touch that set them above any other place I have been. 45 minutes after I arrived, I was on my way home with a full tank of fuel in the car, not the usual 1/4 tank you find in most dealers.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to give us a positive review. We are pleased to hear that you enjoyed your experience here at Bob Hembree Chevrolet!


  • Best dealer I have ever worked with
    September 30, 2017

    Ok, its easy to say a place is the best you've worked with if you've only dealt with a couple. Thing is, I buy cars pretty often. I have a wife. We... live out in the country, the middle of nowhere, Kansas. She drives about 50 miles one way to work. Now my wife is special. You know the snow white animation we all grew up with, where snow white is singing, and the animals are all clustering around her? This is my wife while she's driving. She has roadkilled animals I haven't ever even seen, and I'm the one that grew up here. Anyways, she goes through vehicles, and I get to deal with the dealerships. I found 2 cars I liked on cars.com, one in Michigan, and Bob Hembree. I called them up, and asked for pictures since neither had them posted. Briar from Bob Hembree got them right out to me, and I never received pictures from the other one. I was set for VW to buy back my diesel Passat, I just had to wait for my appointment. Meanwhile started negotiations. The two cars I was looking at were identical in every way. So what it came down to was who was willing to work with me, and for the best price. The dealer in Michigan refused to negotiate, and were asking 20.8. Bob Hembree was willing to negotiate, and we arrived at 17.5 out the door. Personally, I feel that a good negotiation is part of the process, so I don't typically deal with those who won't. Since it would be a couple weeks for me to get my check and set up my flight, Bob Hembree held the car for me with a deposit on it. The morning I arrived to pick up the car, Briar had it waiting for me right outside the showroom. We went immediately out to it, and took it for a test drive. Satisfied with the car, I asked a few challenging questions, of which Briar had difficulty answering, so he took me in to the service manager to get my questions answered immediately. Then I sat down with the guy that does the paperwork, and it was already filled out, just needed me to sign it. We then went outside, where they took a picture of me with the car, and a tall, grey haired guy walked up. He introduced himself as Bob Hembree, the owner of the dealership. In all the times I've bought from dealers, regardless of size (and Bob Hembree is a large dealership) I have never had the owner personally check to make sure everything went well. This was a touch that set them above any other place I have been. 45 minutes after I arrived, I was on my way home with a full tank of fuel in the car, not the usual 1/4 tank you find in most dealers.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to give us a positive review. We are pleased to hear that you enjoyed your experience here at Bob Hembree Chevrolet!


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Service & Repair

Service Reviews

5.0

6 lifetime reviews of the Service Department.

  • Professional service.
    January 4, 2016

    All of the Bob Hembree employees displayed great patience with me and enhanced my understanding of the Volt's characteristics. They checked and rechec...ked the systems to make certain that everything was correct. I will not hesitate to rely on them for everything automotive. A professional company.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jackalan, Looking forward to your continued business. Contact us if you have any questions. Thanks!


  • fantastic
    March 30, 2017

    had my car serviced everything is always fantastic

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to give us a positive review. We appreciate your feedback! We always strive to provide top quality service to every gues...t, and are pleased to hear that you enjoyed your experience here at Bob Hembree Chevrolet!


Read all Service & Repair reviews
Service Pricing

    Tire Rotation

    $14.95

    Oil, Filter Change

    $39.95 and up*

    Wheel Balance

    $39.95

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since January 2018

Bob Hembree Chevrolet is your local new & used Guntersville Chevrolet dealer. Bob Hembree is an award winning Chevy dealer specializing in serving the metro areas of Huntsville and Birmingham. The Bob Hembree Chevrolet family firmly believes that low competitive Chevrolet pricing, superior certified service and our award winning employees will continue to earn your business year after year. Our finance team can assist you with securing affordable options on any new or pre-owned vehicle purchase.

"*Automotive Excellence Since 1956*"
Bob Hembree Chevrolet
11982 US-431 Guntersville, AL 35976
New (256) 293-4373
Used (256) 293-4447
Service (256) 293-4435
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