Stivers Ford Lincoln Mazda

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Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 7:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 2:00 PM
Sun Closed
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Reviews

4.9
1038 lifetime reviews.
  • 5 Star service from Stivers Ford in Montgomery, AL

    I was in the market for a 2012 Model vehicle in the month of Aug. Some of my local dealers (I live 80 miles from Stivers) informed me that I could...


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    I was in the market for a 2012 Model vehicle in the month of Aug. Some of my local dealers (I live 80 miles from Stivers) informed me that I could no longer "order" the 2012's because 2013's were already out. However, they may be able to find what I am looking for from another dealership and I should call them back on Monday to remind them what I was looking for and they would check. I don't know about you, but if they wanted my business, I am sure they would not ask me to be their reminder service. I sent out "feelers" through the USAA car buying service. Hunter Hecht (internet car sales) was the first one to respond w/ what I asked for and a bottom line, "out the door" price via e-mail with a closing stating he would appreciate the chance to "earn my business". I like that, I am all about the bottom line and I wanted to see if Hunter was as good as his word to "earn my business". Let me tell you something, he was better than his word, he backed it up with nothing but action and the bottom line. He found my car twice (there is a back story to that), sent me sticker info, we agreed on a price, financing and an out the door payment after down payment, buyers contract signed, sealed and delivered. Hunter had my car in 2 days, I let him know when I was coming (and it was last minute notification), he had the car ready for a test drive, financing appointment w/ Brett (who was also very personable and professional), educated me on my new focus and out the door within an hour and some change upon arrival! Now, I don't know about you, but that was, BY FAR, the BEST car-buying experience of my life (this is NOT my first new car, 5th). My husband says, "I think I know why his mother named him Hunter", and I agree. Very professional and diligent, committed to excellence and customer service. Buying a new car is never easy, but Hunter et. al. made it painless, straight-forward and as easy as humanly possible. Thank you, Hunter and Stivers Ford for an incredible car-buying experience. Hunter was as good as his word and he more-than-earned my business!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Ms . Russell

    Who ever heard of purchasing a new car an only given one key. After which they tell me I have to see the salesperson...still waiting and it's bee...


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    Who ever heard of purchasing a new car an only given one key. After which they tell me I have to see the salesperson...still waiting and it's been 4 months. To top all that my tail light blew and they tell me I have to purchase the replacement and pay for installing it. If someone would have told me they treat their customers like this , first time buyer, I would have went to a different Ford dealership!!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • New F-150

    The price jumped $1000 from the internet price to the invoice they submitted to me

    Dealer Response

    Robert, we are so disappointed to learn of this situation you have described. Please give us a call at (334) 613-5000 and we will do our best to m...


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    The price jumped $1000 from the internet price to the invoice they submitted to me

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Robert, we are so disappointed to learn of this situation you have described. Please give us a call at (334) 613-5000 and we will do our best to make this better. We hope to hear from you soon.


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Service & Repair

About Our Dealership

Dealer on Cars.com since August 2010


""Where Price Sells Cars""