Stivers Ford Lincoln Mazda

(4.8) 1042 reviews

Dealer on Cars.com since August 2010

Currently in stock!

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Today's Hours

Sales
Service Closed
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 7:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 2:00 PM
Sun Closed

Reviews

4.8
1042 lifetime reviews.
  • 5 Star service from Stivers Ford in Montgomery, AL

    I was in the market for a 2012 Model vehicle in the month of Aug. Some of my local dealers (I live 80 miles from Stivers) informed me that I could no ...longer "order" the 2012's because 2013's were already out. However, they may be able to find what I am looking for from another dealership and I should call them back on Monday to remind them what I was looking for and they would check. I don't know about you, but if they wanted my business, I am sure they would not ask me to be their reminder service. I sent out "feelers" through the USAA car buying service. Hunter Hecht (internet car sales) was the first one to respond w/ what I asked for and a bottom line, "out the door" price via e-mail with a closing stating he would appreciate the chance to "earn my business". I like that, I am all about the bottom line and I wanted to see if Hunter was as good as his word to "earn my business". Let me tell you something, he was better than his word, he backed it up with nothing but action and the bottom line. He found my car twice (there is a back story to that), sent me sticker info, we agreed on a price, financing and an out the door payment after down payment, buyers contract signed, sealed and delivered. Hunter had my car in 2 days, I let him know when I was coming (and it was last minute notification), he had the car ready for a test drive, financing appointment w/ Brett (who was also very personable and professional), educated me on my new focus and out the door within an hour and some change upon arrival! Now, I don't know about you, but that was, BY FAR, the BEST car-buying experience of my life (this is NOT my first new car, 5th). My husband says, "I think I know why his mother named him Hunter", and I agree. Very professional and diligent, committed to excellence and customer service. Buying a new car is never easy, but Hunter et. al. made it painless, straight-forward and as easy as humanly possible. Thank you, Hunter and Stivers Ford for an incredible car-buying experience. Hunter was as good as his word and he more-than-earned my business!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience

    Overall was great. They worked with us and gave us a great deal.

    Customer Service
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Great experience

    Taylor Cleberg was awesome. My husband and I went in, told him what we needed, and within a couple of hours we were driving home with the car and the ...deal we asked for. This was one of the easiest car buying experiences I've ever had.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

Service Reviews

4.8

581 lifetime reviews of the Service Department.

  • Car Service

    Although the service tech said they were running behind, I was quite surprised that my service was completed in less than an hour.

    Customer Service
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Good Service

    I was treated well. Jeremy (in Service department) is top notch.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Reginald, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Stivers Ford Lincoln..., we value our customers and we look forward to seeing you on your next visit. Take care!


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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since August 2010


""Where Price Sells Cars""
Stivers Ford Lincoln Mazda
4000 Eastern Blvd Montgomery, AL 36116
New (334) 523-2099
Used (334) 651-0664
Service (334) 523-2567
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